Groove + MOCO Integration

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Popular Groove + MOCO Workflows

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MOCO + Groove Integration

Create Groove ticket for new MOCO lead

MOCO is a great tool for managing customer relationships. However, when an lead is created in MOCO, it can be difficult to track the progress of that lead and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Groove whenever an lead is created in MOCO. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the lead.
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Groove + MOCO Integration
1.
  • Groove
    Agent is created in Groove
  • Groove
    Agent has replied in Groove Instant
  • Groove
    Agent is invited in Groove Instant
  • Groove
    Agent is archived in Groove Instant
  • Groove
    Ticket is closed in Groove Instant
  • Groove
    Ticket is started in Groove Instant
  • Groove
    Ticket is opened in Groove Instant
  • Groove
    Ticket is assigned in Groove Instant
  • Groove
    Ticket is moved in Groove Instant
  • Groove
    Ticket priority is changed in Groove Instant
  • Groove
    Ticket is tagged in Groove Instant
  • Groove
    Ticket is deleted in Groove Instant
  • Groove
    Ticket is state changed in Groove Instant
  • Groove
    Customer is added in Groove Instant
  • Groove
    Customer is replied in Groove Instant
  • Groove
    Note is added in Groove Instant
  • MOCO
    User is updated in MOCO Instant
  • MOCO
    Purchase is updated in MOCO Instant
  • MOCO
    Presence is updated in MOCO Instant
  • MOCO
    User is created in MOCO Instant
  • MOCO
    Purchase is created in MOCO Instant
  • MOCO
    Presence is created in MOCO Instant
  • MOCO
    Holiday request is created in MOCO Instant
  • MOCO
    Lead is created in MOCO Instant
  • MOCO
    Lead is updated in MOCO Instant
  • MOCO
    Lead is deleted in MOCO Instant
  • MOCO
    Task is created in MOCO Instant
  • MOCO
    Task is updated in MOCO Instant
  • MOCO
    Task is deleted in MOCO Instant
  • MOCO
    Offer is created in MOCO Instant
  • MOCO
    Offer is updated in MOCO Instant
  • MOCO
    Offer is deleted in MOCO Instant
  • MOCO
    Contact is created in MOCO Instant
  • MOCO
    Contact is updated in MOCO Instant
  • MOCO
    Contact is deleted in MOCO Instant
  • MOCO
    Company is created in MOCO Instant
  • MOCO
    Company is updated in MOCO Instant
  • MOCO
    Company is deleted in MOCO Instant
  • MOCO
    Expense is created in MOCO Instant
  • MOCO
    Expense is updated in MOCO Instant
  • MOCO
    Expense is deleted in MOCO Instant
  • MOCO
    Planning Entry is created in MOCO Instant
  • MOCO
    Planning Entry is Updated in MOCO Instant
  • MOCO
    Planning Entry is deleted in MOCO Instant
  • MOCO
    Comment is created in MOCO Instant
  • MOCO
    Project is created in MOCO Instant
  • MOCO
    Project is updated in MOCO Instant
  • MOCO
    Project is deleted in MOCO Instant
  • MOCO
    Invoice is created in MOCO Instant
  • MOCO
    Invoice is updated in MOCO Instant
  • MOCO
    Invoice is deleted in MOCO Instant
2.
  • Groove
    Create ticket in Groove
  • Groove
    Search ticket assignee in Groove
  • Groove
    Search state of ticket in Groove
  • Groove
    Update ticket state in Groove
  • Groove
    Update ticket assignee in Groove
  • Groove
    Update ticket assigned group in Groove
  • Groove
    Add tag to a ticket in Groove
  • Groove
    Replace all tags to a ticket in Groove
  • Groove
    Search customer by email in Groove
  • Groove
    Create group in Groove
  • Groove
    Search agent by email in Groove
  • MOCO
    Search company in MOCO
  • MOCO
    Create company in MOCO
  • MOCO
    Create comment in MOCO
  • MOCO
    Search suppliers in MOCO
  • MOCO
    Create contact in MOCO
  • MOCO
    Update contact in MOCO
  • MOCO
    Search contact in MOCO
  • MOCO
    Create customer in MOCO
  • MOCO
    Search customer in MOCO
  • MOCO
    Create task in MOCO
  • MOCO
    Create project expense in MOCO
  • MOCO
    Create invoice payment in MOCO
  • MOCO
    Create purchase payments in MOCO
  • MOCO
    Create project in MOCO
  • MOCO
    Search project in MOCO
  • MOCO
    Update project in MOCO
  • MOCO
    Create lead in MOCO
  • MOCO
    Create invoice in MOCO
  • MOCO
    Search invoice in MOCO
  • MOCO
    Create purchase in MOCO
  • MOCO
    Search purchase in MOCO
  • MOCO
    Create Time entry in MOCO
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