Gmail + WATI Integration

Integrate Gmail to WATI in one click, or tell Integrately AI how you want each email handled. Trigger instant WhatsApp notifications, update customer attributes, alert your team, and streamline your communication automatically.

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1.
  • Gmail
    Email is received in Gmail
  • Gmail
    Label is added to email in Gmail
  • Gmail
    New email is starred in Gmail
  • Gmail
    Email matching search is received in Gmail
  • Gmail
    Thread is started in Gmail
  • Gmail
    Label is created in Gmail
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.

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Ready Workflows Ready Workflows for Gmail + WATI Integration

Capture incoming emails, trigger WhatsApp messages, update contact records, and alert your support team, all in just one click.

Most popular automationsmost-popular-automations
Gmail + WATI Integration

Send message from WATI for new email received in Gmail

There are many reasons why you would want to send an message in WATI when a text message is received in Gmail.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of email.

No matter what your reason, setting up message notifications for incoming email is easy and can be done in just a few minutes. Give it a try today!
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Activate
WATI + Gmail Integration

Send Gmail email for new WATI contact

Anytime a new contact is added to your WATI, automatically send them a email through Gmail letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this WATI - Gmail integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Activate
WATI + Gmail Integration

Send email from Gmail for new message received in WATI

There are many reasons why you would want to send an email in Gmail when a text message is received in WATI.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.

No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Gmail + WATI flow

Extend your messaging and email pipelines with your favourite business tools. Pick a combination and activate it in one click.

Gmail
WATI
+
ShopifyShopify (4)
+
Google SheetsGoogle Sheets (4)
+
WhatsAppWhatsApp (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
+
NotionNotion (4)
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When a new order is created in Shopify, send an email in Gmail, and send a template message in WATI.
Shopify orders trigger an immediate confirmation email in Gmail and a WhatsApp template message via WATI, keeping customers fully informed.
S
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When a Shopify refund is processed, send a notification email in Gmail, and send a session message in WATI.
Refund updates reach customers instantly via Gmail and WATI, ensuring transparent communication without manual follow-up.
S
G
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When a Shopify customer is created, create a contact in WATI, and send a welcome email in Gmail.
New Shopify buyers become active contacts in WATI and receive a welcome email in Gmail automatically.
S
C
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Use Claude to summarise new Shopify high-value orders, create a draft in Gmail, and send a template message in WATI.
Claude generates an order brief for high-value Shopify purchases, creates a draft in Gmail, and notifies your team via WATI.

Supported triggers and actions for Gmail and WATI

Mix and match to build the exact automation you need

Gmail
Gmail Triggers & Actions
Email is received in Gmail
Triggers the automation when an email is received
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Label is added to email in Gmail
Triggers the automation when any email is labelled
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New email is starred in Gmail
Triggers the automation when any email is starred
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Email matching search is received in Gmail
Triggers the automation when an incoming email matches a particular search criteria
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Thread is started in Gmail
Triggers the automation when a new thread is created
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Label is created in Gmail
Triggers the automation when a new label is created
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Send email in Gmail
Sends an email to a recipient
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Reply to email in Gmail
Replies to an email
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Create draft in Gmail
Adds a new contact to the contact list
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Create draft reply in Gmail
Adds a new contact to the contact list
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Delete label in Gmail
Removes a particular label from the selected item
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Search email in Gmail
Scan email inbox for keywords or sender
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Add label to email in Gmail
Categorize and organize emails by adding labels based on criteria
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Remove label from email in Gmail
Removes a label from an email
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Create label in Gmail
Generates a new label
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Update label in Gmail
Modify the label information
Try it →
WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with Gmail + WATI?

Streamline your customer communications by connecting email workflows directly to automated WhatsApp messaging.

What you can automate?
🔄
Trigger WhatsApp messages from incoming emails
Send automated WATI template messages the moment a new email is received in Gmail. Ensure rapid customer engagement without manual inbox monitoring.
📋
Capture every submitted field accurately
Map available email fields into separate contact attributes in WATI instead of relying on generic notes. Your records become a reliable source for follow-up.
🔔
Alert your support team instantly
Notify staff members on WhatsApp or email the second a high-priority customer message arrives. Cut down internal coordination delays immediately.
🔀
Route communications based on email content
Send different template messages or trigger specific follow-ups depending on keywords or labels found in incoming Gmail messages.
🔄
Keep contact records up to date
Automatically update contact attributes in WATI whenever customer details or thread labels change in Gmail. Maintain synchronized data across your stack.
👥
Prevent duplicate contacts and records
Search existing databases before creating new entries in WATI, ensuring clean contact management for every incoming email.
💳
Handle status updates and payment follow-ups
Trigger automated follow-up messages when billing emails arrive or when support threads are marked with specific labels.
🌐
Extend your workflow to Google Sheets
Log every Gmail interaction and WATI message into Google Sheets automatically for comprehensive reporting and team visibility.
And much more...

Who is Gmail + WATI integration for?

Operations teams, support managers, and marketers who manage customer communications across email and WhatsApp rely on this integration to eliminate manual data entry.

Performance marketers
Performance marketers
Support team leads
Support team leads
Client success managers
Client success managers
E-commerce operations managers
E-commerce operations managers
Sales development reps
Sales development reps
Finance administrators
Finance administrators
📈
Performance marketers
You're managing campaign inquiries across your inbox but your tracking reports only update when someone manually exports emails, so your lead counts are always delayed — with this integration, every new inquiry lands in your system instantly and your metrics stay current.
⚡
Support team leads
You need to respond to customer inquiries rapidly, but incoming emails sit unread while agents switch between tabs to message users on chat — with this integration, every new ticket triggers automated WhatsApp messages instantly and response times improve.
🤝
Client success managers
You answer to stakeholders who want immediate progress updates on client requests, but manual status tracking creates blind spots — with this integration, every client interaction is recorded across your communication tools and reporting stays transparent.
📦
E-commerce operations managers
The volume of customer purchase inquiries is too high for anyone to keep up with by hand across multiple communication channels — with this integration, every order event triggers automated email and WhatsApp dispatches without manual work.
🎯
Sales development reps
You own the outreach follow-up step and depend on inbound leads arriving cleanly from your inbox without formatting errors — with this integration, every incoming email creates structured contact records in your messaging platform automatically.
📋
Finance administrators
You need a reliable transaction and communication history, but manual logging frequently leaves frustrating gaps in your audit logs — with this integration, every customer interaction is logged across your platforms with total accuracy.
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Why choose Integrately to automate Gmail + WATI

Build and manage your Gmail + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Gmail + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Gmail to WATI?
Frequently Asked Questions
You can connect Gmail to WATI in 1 click using ready templates or ask Integrately AI to build the automation. It links your inbox and WhatsApp customer platform seamlessly alongside tools like Shopify, Google Sheets, and Notion.
Can I automatically send a WhatsApp message when a new email arrives in Gmail?
Frequently Asked Questions
Can I connect Gmail, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Gmail and WATI?
Frequently Asked Questions
How does Gmail handle incoming email triggers for automation?
Frequently Asked Questions
How does WATI handle customer contact creation in workflows?
Frequently Asked Questions
Do I need coding skills to automate Gmail and WATI?
Frequently Asked Questions
Is the Gmail and WATI integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Gmail or WATI With 1500+ Other Apps

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WATI
Popular WATI Integrations
Sync WATI with customer success platforms, marketing tools, and analytics software to keep messaging data working across your stack.
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