Gmail + Syncro Integration

Integrate Gmail to Syncro in one click, or tell Integrately AI how you want each ticket handled. Parse incoming emails, create tickets, update customer records, and notify your support team automatically.

Integrate For Free arrow rightGoogle Logo Sign Up With Google
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Gmail
    Email is received in Gmail
  • Gmail
    Label is added to email in Gmail
  • Gmail
    New email is starred in Gmail
  • Gmail
    Email matching search is received in Gmail
  • Gmail
    Thread is started in Gmail
  • Gmail
    Label is created in Gmail
  • Syncro
    Customer is created in Syncro
  • Syncro
    Ticket is created in Syncro Instant
  • Syncro
    Ticket status is changed in Syncro Instant
  • Syncro
    Ticket is marked as resolved in Syncro Instant
  • Syncro
    RMM alert is created in Syncro Instant
  • Syncro
    Invoice is created in Syncro Instant
  • Syncro
    Payment is made in Syncro Instant
Arrow Right
2.

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Gmail + Syncro Integration

Create tickets from emails, track customer details, update ticket statuses, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Syncro + Gmail Integration

Send Gmail email for new Syncro customer

Anytime a new customer is added to your Syncro, automatically send them a email through Gmail letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Syncro - Gmail integration, you can rest assured that your new customer will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Gmail + Syncro flow

Send instant team notifications, log billing records, and schedule follow-up meetings once your core tickets are created. Pick a combination and activate it in one click.

Gmail
Syncro
+
SlackSlack (4)
+
QuickBooks OnlineQuickBooks Online (3)
+
StripeStripe (3)
+
CalendlyCalendly (3)
+
Google DriveGoogle Drive (3)
+
Microsoft OutlookMicrosoft Outlook (3)
G
S
S
Create a Syncro ticket from every Gmail email received, and notify your support channel in Slack.
New Gmail emails turn into Syncro tickets instantly while your support channel hears about it in Slack, eliminating manual copy-pasting.
S
G
S
When a Syncro ticket is created, send a confirmation email in Gmail and post the update in Slack.
Confirm ticket creation via Gmail and alert your team in Slack the moment a new issue is logged.
S
G
S
When a Syncro ticket status is changed, send a status update via Gmail and notify your team in Slack.
Keep customers and teammates updated automatically whenever a Syncro ticket status changes.
G
S
S
Use Claude to summarise every Gmail support email, create a Syncro ticket, and post the brief in Slack.
AI summarises incoming Gmail messages before creating a Syncro ticket and briefing your team in Slack.

Supported triggers and actions for Gmail and Syncro

Mix and match to build the exact automation you need

Gmail
Gmail Triggers & Actions
Email is received in Gmail
Triggers the automation when an email is received
Try it →
Label is added to email in Gmail
Triggers the automation when any email is labelled
Try it →
New email is starred in Gmail
Triggers the automation when any email is starred
Try it →
Email matching search is received in Gmail
Triggers the automation when an incoming email matches a particular search criteria
Try it →
Thread is started in Gmail
Triggers the automation when a new thread is created
Try it →
Label is created in Gmail
Triggers the automation when a new label is created
Try it →
Send email in Gmail
Sends an email to a recipient
Try it →
Reply to email in Gmail
Replies to an email
Try it →
Create draft in Gmail
Adds a new contact to the contact list
Try it →
Create draft reply in Gmail
Adds a new contact to the contact list
Try it →
Delete label in Gmail
Removes a particular label from the selected item
Try it →
Search email in Gmail
Scan email inbox for keywords or sender
Try it →
Add label to email in Gmail
Categorize and organize emails by adding labels based on criteria
Try it →
Remove label from email in Gmail
Removes a label from an email
Try it →
Create label in Gmail
Generates a new label
Try it →
Update label in Gmail
Modify the label information
Try it →
Syncro
Syncro Triggers & Actions
Customer is created in Syncro
Triggers the automation when a new customer is created
Try it →
Instant
Ticket is created in Syncro
Triggers the automation when a new ticket is created
Try it →
Instant
Ticket status is changed in Syncro
Triggers the automation when the stauts of a ticket is updated
Try it →
Instant
Ticket is marked as resolved in Syncro
Triggers the automation when a ticket is marked as resolved
Try it →
Instant
RMM alert is created in Syncro
Triggers the automation when a remote monitoring and management (RMM) alert is created
Try it →
Instant
Invoice is created in Syncro
Triggers the automation when any invoice is added or modified
Try it →
Instant
Payment is made in Syncro
Triggers the automation when a payment is made
Try it →
Create customer in Syncro
Adds a new customer to the database
Try it →
Search customer in Syncro
Locates and retrieves customer information
Try it →
Create ticket in Syncro
Generates a new ticket
Try it →
Create lead in Syncro
Generates new leads for potential customers
Try it →

What can you automate with Gmail + Syncro?

Streamline your support workflow by connecting email intake directly to your service platform.

What you can automate?
🎫
Create Syncro tickets from inbound Gmail messages
Turn every client email received in Gmail into a structured ticket in Syncro automatically. Eliminate manual copy-pasting and ensure every request enters your helpdesk queue right away.
📋
Capture every submitted field and detail
Extract sender names, email addresses, and message bodies directly into corresponding Syncro customer profiles and ticket fields. Keep your helpdesk records complete and searchable.
🔔
Alert the right support team member instantly
Notify your team the moment a new support ticket or customer is created. Keep everyone aligned and ensure urgent client requests receive immediate attention.
🔀
Route requests based on email content
Apply conditional logic to your incoming Gmail messages so critical issues trigger urgent tickets while routine inquiries follow standard processing queues.
🔄
Keep helpdesk statuses synchronized
Update your Syncro ticket statuses automatically when follow-up emails arrive in Gmail. Maintain accurate lifecycle states across your entire support stack.
👥
Add or update customers without duplicates
Search existing customer records in Syncro before creating new entries. Prevent duplicate profiles and keep your client database clean and organized.
💳
Handle invoices and payment status changes
Trigger email notifications in Gmail whenever a Syncro invoice is created or a payment is successfully processed. Keep billing communication prompt and professional.
💬
Extend your workflow to team messaging apps
Connect your core Gmail and Syncro flow with Slack to broadcast instant alerts to your support channel the moment an important ticket is logged.
And much more...

Who is Gmail + Syncro integration for?

IT service providers, support desks, and operations teams eliminate manual data entry and streamline customer request management.

Operations managers
Operations managers
Helpdesk technicians
Helpdesk technicians
Account managers
Account managers
Support dispatchers
Support dispatchers
Service engineers
Service engineers
Billing administrators
Billing administrators
📈
Operations managers
You're tracking service volume across multiple channels but your management dashboards only update when someone manually exports emails, so the ticket counts you review are always outdated — automating both apps means every new email populates your helpdesk instantly and your operational data stays current.
⚡
Helpdesk technicians
You need to act fast on client requests arriving in your inbox, and you find out too late because emails sit unread in shared folders — this integration means every client message creates a ticket right away so your response times drop immediately.
🤝
Account managers
You answer to clients who want immediate visibility into their support requests and issue progress, but manual ticket logging creates reporting delays — connecting these apps means your ticket logs update in real time and client reviews always show accurate status.
🔄
Support dispatchers
The volume of inbound client emails is too high for anyone to keep up by hand, leading to missed requests and frustrated customers — automating both apps means every incoming message is processed and converted into a tracked ticket without manual effort.
🛠️
Service engineers
You own the technical resolution step and depend on someone upstream to hand over customer details from email threads, causing constant bottlenecks — this integration means ticket handoffs happen automatically the moment an email arrives.
📋
Billing administrators
You need a reliable history of client communications and billing events, but manual record-keeping keeps leaving gaps in your customer database — connecting these apps means every customer creation and invoice event is logged accurately.
Try This Integration – No Code Neededarrow right
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Gmail + Syncro

Build and manage your Gmail + Syncro automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Gmail + Syncro with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Connect Gmail + Syncro Now arrow right
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
See Pricingarrow right

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Connect Gmail + Syncro Now arrow right
In Just 1 Click!
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Gmail to Syncro?
Frequently Asked Questions
You can connect Gmail to Syncro in 1 click using ready templates, or ask Integrately AI to build the automation. It links Gmail, Syncro, Slack, and 1,500+ other apps effortlessly.
Can I automatically create Syncro tickets from incoming Gmail messages?
Frequently Asked Questions
Can I connect Gmail, Syncro, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Gmail and Syncro?
Frequently Asked Questions
How does Gmail handle incoming email triggers in this integration?
Frequently Asked Questions
How are tickets managed in Syncro through these automated flows?
Frequently Asked Questions
Do I need coding skills to automate Gmail and Syncro?
Frequently Asked Questions
Is the Gmail and Syncro integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Gmail or Syncro With 1500+ Other Apps

Gmail
Popular Gmail Integrations
Connect Gmail with CRMs, productivity tools, and communication platforms to manage and follow up on your messages.
See All
Gmail Integrations arrow right
No popular apps found
Syncro
Popular Syncro Integrations
Sync Syncro with accounting, project management, and reporting tools to keep service data working across your stack.
See All
Syncro Integrations arrow right
No popular apps found