Gmail + ServiceM8 Integration

Integrate Gmail to ServiceM8 in one click, or tell Integrately AI how you want each job handled. Create jobs from incoming emails, dispatch details to your team, draft replies automatically, and keep your service records updated.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Gmail
    Email is received in Gmail
  • Gmail
    Label is added to email in Gmail
  • Gmail
    New email is starred in Gmail
  • Gmail
    Email matching search is received in Gmail
  • Gmail
    Thread is started in Gmail
  • Gmail
    Label is created in Gmail
  • ServiceM8
    Job review is received in ServiceM8 Instant
  • ServiceM8
    Proposal is viewed in ServiceM8 Instant
  • ServiceM8
    Job is updated in ServiceM8 Instant
  • ServiceM8
    Job badge is added in ServiceM8 Instant
  • ServiceM8
    Job badge is removed in ServiceM8 Instant
  • ServiceM8
    Job invoice is paid in ServiceM8 Instant
  • ServiceM8
    Job invoice is sent in ServiceM8 Instant
  • ServiceM8
    Job is checked in in ServiceM8 Instant
  • ServiceM8
    Job is checked out in ServiceM8 Instant
  • ServiceM8
    Job note is added in ServiceM8 Instant
  • ServiceM8
    Job photo is added in ServiceM8 Instant
  • ServiceM8
    Job quote is accepted in ServiceM8 Instant
  • ServiceM8
    Job quote is sent in ServiceM8 Instant
  • ServiceM8
    Proposal is sent in ServiceM8 Instant
  • ServiceM8
    Job status is changed in ServiceM8 Instant
  • ServiceM8
    Job video is added in ServiceM8 Instant
  • ServiceM8
    Staff has clocked off in ServiceM8 Instant
  • ServiceM8
    Staff has clocked on in ServiceM8 Instant
  • ServiceM8
    Job is completed in ServiceM8 Instant
  • ServiceM8
    Job is queued in ServiceM8 Instant
  • ServiceM8
    Message is received in inbox in ServiceM8 Instant
  • ServiceM8
    Form is submitted in ServiceM8 Instant
  • ServiceM8
    Company is updated in ServiceM8 Instant
  • ServiceM8
    Company is created in ServiceM8 Instant
  • ServiceM8
    New job is created in ServiceM8 Instant
  • ServiceM8
    New client is added in ServiceM8 Instant
  • ServiceM8
    Form is completed in ServiceM8 Instant
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2.

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Ready WorkflowsReady Workflows   for Gmail + ServiceM8 Integration

Capture customer inquiries from emails, create jobs instantly, notify staff, update client records, and send confirmations, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Gmail + ServiceM8 flow

Route service data into accounting tools, schedule follow-ups, and alert your team in real time. Pick a combination and activate it in one click.

Gmail
ServiceM8
+
Google CalendarGoogle Calendar (3)
+
QuickBooks OnlineQuickBooks Online (3)
+
XeroXero (3)
+
StripeStripe (3)
+
SlackSlack (3)
+
TwilioTwilio (3)
G
S
G
Create a ServiceM8 job from every new email in Gmail, and add a detailed event in Google Calendar
Incoming client emails create new jobs in ServiceM8 and schedule calendar events instantly, keeping your dispatchers and field staff aligned.
S
G
G
When a new client is added in ServiceM8, send a confirmation email in Gmail and create a Google Calendar follow-up event
New ServiceM8 clients receive an instant email confirmation in Gmail while Google Calendar schedules their follow-up meeting automatically.
S
G
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When a job is completed in ServiceM8, update the Google Calendar event and send a wrap-up email in Gmail
Completed ServiceM8 jobs update your Google Calendar schedule and dispatch a closing email in Gmail automatically.

Supported triggers and actions for Gmail and ServiceM8

Mix and match to build the exact automation you need

Gmail
Gmail Triggers & Actions
Email is received in Gmail
Triggers the automation when an email is received
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Label is added to email in Gmail
Triggers the automation when any email is labelled
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New email is starred in Gmail
Triggers the automation when any email is starred
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Email matching search is received in Gmail
Triggers the automation when an incoming email matches a particular search criteria
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Thread is started in Gmail
Triggers the automation when a new thread is created
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Label is created in Gmail
Triggers the automation when a new label is created
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Send email in Gmail
Sends an email to a recipient
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Reply to email in Gmail
Replies to an email
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Create draft in Gmail
Adds a new contact to the contact list
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Delete label in Gmail
Removes a particular label from the selected item
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Create draft reply in Gmail
Adds a new contact to the contact list
Try it →
Search email in Gmail
Scan email inbox for keywords or sender
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Add label to email in Gmail
Categorize and organize emails by adding labels based on criteria
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Remove label from email in Gmail
Removes a label from an email
Try it →
Create label in Gmail
Generates a new label
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Update label in Gmail
Modify the label information
Try it →
ServiceM8
ServiceM8 Triggers & Actions
Instant
Job review is received in ServiceM8
Triggers automation when a job review is received
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Instant
Proposal is viewed in ServiceM8
Triggers automation when a proposal is viewed
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Instant
Job is updated in ServiceM8
Triggers automation when a job is updated
Try it →
Instant
Job badge is added in ServiceM8
Triggers automation when a badge is added to a job
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Instant
Job badge is removed in ServiceM8
Triggers automation when a badge is removed from a job
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Instant
Job invoice is paid in ServiceM8
Triggers automation when a job invoice is paid
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Instant
Job invoice is sent in ServiceM8
Triggers automation when a job invoice is sent
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Instant
Job is checked in in ServiceM8
Triggers automation when a job is checked in
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Instant
Job is checked out in ServiceM8
Triggers automation when a job is checked out
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Instant
Job note is added in ServiceM8
Triggers automation when a note is added to a job
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Instant
Job photo is added in ServiceM8
Triggers automation when a photo is added to a job
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Instant
Job quote is accepted in ServiceM8
Triggers automation when a job quote is accepted
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Instant
Job quote is sent in ServiceM8
Triggers automation when a job quote is sent
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Instant
Proposal is sent in ServiceM8
Triggers automation when a proposal is sent
Try it →
Instant
Job status is changed in ServiceM8
Triggers automation when a job status is changed
Try it →
Instant
Job video is added in ServiceM8
Triggers automation when a video is added to a job
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Instant
Staff has clocked off in ServiceM8
Triggers automation when staff has clocked off
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Instant
Staff has clocked on in ServiceM8
Triggers automation when staff has clocked on
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Instant
Job is completed in ServiceM8
Triggers automation when a job is completed
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Instant
Job is queued in ServiceM8
Triggers the automation when a job gets queued
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Instant
Message is received in inbox in ServiceM8
Triggers automation when a message is received in the inbox
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Instant
Form is submitted in ServiceM8
Triggers automation when a form is submitted
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Instant
Company is updated in ServiceM8
Triggers automation when a company is updated
Try it →
Instant
Company is created in ServiceM8
Triggers automation when a new company is created
Try it →
Instant
New job is created in ServiceM8
Triggers the automation when a new job is created
Try it →
Instant
New client is added in ServiceM8
Triggers the automation when a new client is added
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Instant
Form is completed in ServiceM8
Triggers the automation when a form is submitted
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Search client in ServiceM8
Searches client by name
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Get job details by UUID in ServiceM8
Retrieve job details using UUID
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Get staff by UUID in ServiceM8
Retrieve staff details using UUID
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Get job client details by company UUID in ServiceM8
Retrieve client by company details using UUID
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Get job client contact by company UUID in ServiceM8
Retrieve client contact company details using UUID
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Create a job in ServiceM8
Creates a new job
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Create a client in ServiceM8
Creates a new client record
Try it →

What can you automate with Gmail + ServiceM8?

Streamline your customer communications and field service workflows with automated triggers and actions.

What you can automate?
✉️
Create ServiceM8 jobs from incoming Gmail messages automatically
Turn every customer email received in Gmail into a new job in ServiceM8 without copying text by hand. Inquiries become actionable service tasks instantly.
📋
Capture every submitted detail from emails into service records
Map sender addresses, subject lines, and message bodies directly into ServiceM8 job fields so your field team has complete context for every visit.
🔔
Notify staff the moment a new service request arrives
Alert your dispatch team immediately when an email inquiry creates a new job, ensuring rapid response times and better customer service.
🔀
Route jobs differently based on email content or tags
Send urgent requests to priority queues and standard inquiries to regular workflows based on labels applied in Gmail.
🔄
Keep service records updated as job statuses change
Synchronize updates between Gmail threads and ServiceM8 job records so your entire team views the latest communication status.
👤
Add or update client profiles without creating duplicates
Check existing records before creating new entries in ServiceM8, keeping your client database clean and organized.
💰
Manage invoices, quotes, and payment milestones effortlessly
Trigger follow-ups and notifications whenever job quotes are accepted, sent, or paid in ServiceM8.
💬
Extend your service workflow with Slack notifications
Connect your core Gmail and ServiceM8 setup to Slack to broadcast job updates and team alerts instantly.
And much more...

Who is Gmail + ServiceM8 integration for?

Service business owners, dispatchers, and support teams who manage client communications and field jobs will eliminate manual data entry and keep operations running smoothly.

Operations managers
Operations managers
Dispatchers
Dispatchers
Customer support leads
Customer support leads
Business owners
Business owners
Field supervisors
Field supervisors
Service coordinators
Service coordinators
📈
Operations managers
You're reviewing daily job sheets and customer emails, but your job records are always lagging because team members forget to log requests manually — this integration means every email inquiry creates a ServiceM8 job instantly and your pipeline stays accurate.
Dispatchers
You need to dispatch field technicians fast, but you find out about new client requests too late because emails sit unread in crowded inboxes — automating both apps means incoming emails turn into ServiceM8 jobs immediately and your team responds without delay.
💬
Customer support leads
You answer to clients who want immediate status updates on their service requests, but your team struggles to link email threads to active jobs — with this integration, customer emails sync directly to ServiceM8 records and you provide accurate updates every time.
📊
Business owners
The volume of customer emails and booking requests is too high for anyone to keep up by hand, leading to missed leads and lost revenue — automating both apps means every email inquiry flows straight into ServiceM8 to capture every single opportunity.
🛠️
Field supervisors
You own the job scheduling phase and depend on office staff to hand over client details from emails, but critical info often gets lost in translation — connecting these apps means client emails automatically create ServiceM8 jobs complete with all necessary context.
📋
Service coordinators
You need a reliable history of all client communications, but you keep finding gaps between email threads and actual job records in ServiceM8 — automating both apps means every client message and job detail links together smoothly for a complete audit trail.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Gmail + ServiceM8

Build and manage your Gmail + ServiceM8 automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Gmail + ServiceM8 with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Gmail to ServiceM8?
Frequently Asked Questions
You can connect Gmail to ServiceM8 in 1 click using ready templates or by using Integrately AI to build custom workflows. You can also link tools like Google Calendar, Slack, and QuickBooks Online.
Can I automatically create ServiceM8 jobs from incoming Gmail emails?
Frequently Asked Questions
Can I connect Gmail, ServiceM8, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Gmail and ServiceM8?
Frequently Asked Questions
How does Gmail trigger automations in ServiceM8?
Frequently Asked Questions
Can ServiceM8 trigger actions in Gmail?
Frequently Asked Questions
Do I need coding skills to automate Gmail and ServiceM8?
Frequently Asked Questions
Is the Gmail and ServiceM8 integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Gmail or ServiceM8 With 1500+ Other Apps

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