Gmail + Mattermost + SMTP integrations

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Popular automation

Trigger

Email is received

in Gmail

Instant

Actions

Post message

in Mattermost

Send email

in SMTP

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Ready Workflows for Gmail + Mattermost + SMTP integration

Alert your team in chat, send verified receipts, manage support tags, log inquiries, and handle customer replies, all in just one click.

Send every incoming Gmail message to Mattermost and dispatch a receipt via SMTP

Email is received in Gmail→Post message in Mattermost→Send email in SMTP

An incoming customer email triggers an internal team alert in Mattermost and sends a branded receipt via SMTP.

This setup handles customer triage by notifying internal chat and providing transactional confirmation through dedicated SMTP delivery. It removes the need for manual inbox monitoring and speeds up response times across your support desk.

Notify the team in Mattermost, confirm via SMTP, and apply a status label in Gmail

Email is received in Gmail→Post message in Mattermost→Send email in SMTP→Add label to email in Gmail

Incoming emails are announced in Mattermost, confirmed to the client via SMTP, and categorized in Gmail.

The workflow completes a full inbound triage cycle by alerting the team, acknowledging the sender, and updating message state in Gmail. Your team stays organized without manually updating each conversation status.

Create a dedicated deal room in Mattermost and send an intake confirmation via SMTP for enterprise emails

Email is received in Gmail→Create channel in Mattermost→Send email in SMTP

Enterprise client inquiries automatically provision a project channel in Mattermost and trigger formal intake notices via SMTP.

It provisions project collaboration infrastructure for key client inquiries and handles formal external communication. Setup work happens instantly without requiring manual channel creation or separate email drafting.

Filter critical outage emails in Gmail to post emergency alerts in Mattermost and send client blasts via SMTP

Email matching search is received in Gmail→Post message in Mattermost→Send email in SMTP

Search-filtered emergency emails trigger an immediate announcement in Mattermost and a client blast via SMTP.

Using search-filtered alerts to ping on-call staff and deliver transactional client notifications forms a coherent incident workflow. Critical messages get immediate attention without manual sorting.

Flag escalated Gmail threads in Mattermost and dispatch a priority notice via SMTP

Label is added to email in Gmail→Post message in Mattermost→Send email in SMTP

Applying an escalation label in Gmail flags the situation in Mattermost and sends a priority dispatch via SMTP.

Manual label application acts as a clean trigger for internal escalation and verified external broadcast. Team members know immediately when an account requires urgent attention.

Highlight VIP partner emails starred in Gmail within an executive Mattermost channel with an SMTP receipt

New email is starred in Gmail→Post message in Mattermost→Send email in SMTP

Starring important emails in Gmail highlights the message in team chat and triggers an automated receipt.

Starring represents a clear user intent to escalate important items to internal team chat and trigger an automated receipt. Key stakeholders stay informed without constant inbox supervision.

Introduce new email conversation threads to account managers in Mattermost and send a welcome guide via SMTP

Thread is started in Gmail→Post message in Mattermost→Send email in SMTP

Newly started email threads in Gmail notify account managers in Mattermost while dispatching a welcome guide via SMTP.

Detecting newly initiated email conversations allows seamless team notification alongside automated customer onboarding outreach. New clients receive prompt information while internal teams coordinate effortlessly.

Generate a matching project channel in Mattermost and administrative notices via SMTP when creating labels in Gmail

Label is created in Gmail→Create channel in Mattermost→Send email in SMTP

New organizational labels in Gmail spin up matching project channels in Mattermost and send administrative notices via SMTP.

Synchronizing new organizational labels with collaboration channels and sending setup notifications constitutes a sound administrative flow. Workspace organization stays consistent across platforms.

Prepare a customer draft in Gmail and send an emergency broadcast via SMTP when posting summaries in Mattermost

Post is created in Mattermost→Create draft in Gmail→Send email in SMTP

Publishing an incident summary in Mattermost prepares a customer draft in Gmail and sends an emergency broadcast via SMTP.

It bridges internal incident communication with external broadcasts while preparing drafts for manual follow-up. Communications teams can review prepared messages before final release.

Locate original customer threads in Gmail, reply directly, and send surveys via SMTP from Mattermost resolution summaries

Post is created in Mattermost→Search email in Gmail→Reply to email in Gmail→Send email in SMTP

Posting a resolution summary in Mattermost finds the customer thread in Gmail, replies directly, and sends an SMTP survey.

The searched email record is directly used to post the thread reply, with external survey delivery handled smoothly via SMTP. Support agents close tickets faster without manual thread searching.

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Steps to connect Gmail, Mattermost and SMTP

Log in to Integrately
Search and select Gmail and Mattermost
Pick a ready 1-click automation or select the desired trigger-action pair
Securely connect your Gmail & Mattermost accounts
Add SMTP in the next steps of your workflow
Map the fields across all three apps
Test it, then switch it on Done

How the data usually flows between Gmail, Mattermost and SMTP

Information moves cleanly from incoming messages to internal chat and external delivery without manual copying.

Gmail

The workflow starts the moment an incoming message hits your Gmail inbox. Nobody has to check for new messages manually.

Inbound message

Mattermost

Relevant details go straight into your Mattermost channel, so engineers and support staff see the update immediately.

Team alert

SMTP

High-deliverability SMTP delivers branded receipts or follow-up notes directly to the sender's inbox without delay.

External receipt

Gmail

Labels update and draft replies are prepared so your team can handle subsequent communication smoothly.

Next steps

Fully Automated

Once set up, your data moves seamlessly
between Gmail, Mattermost and SMTP.

Supported triggers and actions

A trigger is what starts the automation. An action is what it does next. Mix any of these across the three apps.

Gmail Triggers & Actions

Email is received in Gmail

Triggers the automation when an email is received

Label is added to email in Gmail

Triggers the automation when any email is labelled

New email is starred in Gmail

Triggers the automation when any email is starred

Email matching search is received in Gmail

Triggers the automation when an incoming email matches a particular search criteria

Thread is started in Gmail

Triggers the automation when a new thread is created

Label is created in Gmail

Triggers the automation when a new label is created

Mattermost Triggers & Actions

Post is created in Mattermost

Triggers the automation when a new post is created

Post is updated in Mattermost

Triggers the automation when a post is updated

Channel is created in Mattermost

Triggers the automation when a new channel is created

Try This Integration – No Code Needed

SMTP Triggers & Actions

No trigger is available

Who this setup is for

Customer support desks

IT and incident responders

Client advisory firms

Operations teams

📋 Customer support desks

You receive high volumes of inquiries and struggle to keep engineering teams updated while sending timely confirmations. This setup automates internal chat alerts and client receipts instantly.

🎙️ IT and incident responders

Critical server or system alerts land in your inbox and need immediate team coordination and client broadcasts. This automation eliminates manual forwarding delays during emergencies.

🔁 Client advisory firms

Enterprise inquiries require dedicated collaboration spaces and formal intake acknowledgments. This workflow provisions channels and sends formal confirmation notices in one step.

🗂️ Operations teams

You manage departmental categorisation labels, task handoffs, and customer follow-up tracking across multiple systems. This setup synchronizes message states and team notices automatically.

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