Create GitHub issue for new Zendesk ticket
Zendesk + GitHub Integration
GitHub + Zendesk Integration
Integrate GitHub to Zendesk in one click, or tell Integrately AI how you want each issue handled. Create tickets, update statuses, alert your support team, and track every bug automatically.
Free forever.Use premium features free for 14 days.1.
Commit is created in GitHub- Issue is created in GitHub
- Repo issue is created in GitHub
- Issues assigned to me from a GitHub organization in GitHub
- Repository is created in GitHub
- Pull request is created in GitHub
- Release is created in GitHub
- Repo event is created in GitHub
- Commit comment is created in GitHub
- Gist is created in GitHub
- Team is created in GitHub
- Milestone is created in GitHub
- Branch is created in GitHub
- Organization is created in GitHub
- Label is created in GitHub
- Collaborator is created in GitHub
Ticket is updated in Zendesk- Ticket is solved in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
Trusted by experts at...
Ready Workflows for GitHub + Zendesk Integration
Create support tickets, update tracking states, sync user data, alert your team, and resolve bugs, all in just one click.
Most popular automation
- 1of1
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Connect more apps to your GitHub + Zendesk flow
Send instant alerts to your communication channels, track follow-ups in project boards, and keep your documentation updated after every sync. Pick a combination and activate it in one click.
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Slack (8)
Slack (8) +
Jira Software Cloud (8)
Jira Software Cloud (8) +
Confluence (8)
Confluence (8) +
Linear (8)
Linear (8) +
Notion (8)
Notion (8) +
Google Drive (8)
Google Drive (8) G
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Create a Zendesk ticket from every new GitHub issue, and notify your support channel in Slack.
New GitHub issues immediately generate a Zendesk ticket and notify your support team in Slack, eliminating manual copy-pasting.
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When a Zendesk ticket is created, create a GitHub issue, and alert your team in Slack.
Zendesk customer tickets turn into GitHub issues instantly while notifying your engineering channel in Slack.
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When a GitHub pull request is created, update the Zendesk ticket status, and post an update in Slack.
Pull requests automatically update their linked Zendesk tickets and notify your team in Slack.
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Create a Zendesk user when a GitHub collaborator is created, and notify your team in Slack.
New GitHub collaborators automatically gain Zendesk user profiles with Slack notification alerts.
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If a GitHub issue is created with a bug label, create a high-priority Zendesk ticket and alert the engineering channel in Slack.
Bug-labeled GitHub issues generate priority Zendesk tickets and trigger instant Slack notifications.
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When a Zendesk ticket is solved, update the GitHub issue state and post the resolution in Slack.
Solved Zendesk tickets automatically update GitHub issues and post resolution notes in Slack.
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Use Claude to summarise every new GitHub issue, create a Zendesk ticket with the summary, and post the brief in Slack.
Claude summarises new GitHub issues to create concise Zendesk tickets and posts briefs in Slack.
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Turn every new GitHub release into a Zendesk announcement ticket, create a task in Jira Software Cloud, and announce it in Slack.
GitHub releases automatically create Zendesk announcement tickets, generate Jira tasks, and notify Slack.
Supported triggers and actions for GitHub and Zendesk
Mix and match to build the exact automation you need
GitHub Triggers & Actions
Issues assigned to me from a GitHub organization in GitHub
Triggers the automation when a GitHub issue is assigned to the particular user
Try it → Pull request is created in GitHub
Triggers the automation when a new pull request is created
Try it → Commit comment is created in GitHub
Triggers the automation when a comment is added to a commit in the repository
Try it → Branch is created in GitHub
Triggers the automation when a new branch is created in a git repository
Try it → Organization is created in GitHub
Triggers the automation when a new organization is created
Try it → Collaborator is created in GitHub
Triggers the automation when a new event or workout session is scheduled
Try it → Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with GitHub + Zendesk?
Streamline your support and development operations with ready-made automation capabilities.
🔄
Sync GitHub issues to Zendesk tickets automatically
Convert every new GitHub issue into a Zendesk support ticket the moment it is created. Eliminate manual copy-pasting between your code repository and support desk.
📋
Capture every submitted issue field and detail
Map all available issue descriptions, labels, and metadata into Zendesk ticket fields instead of basic summaries. Your support agents receive complete technical context.
🔔
Alert your team instantly when tickets arrive
Notify support staff and developers the second a new issue or ticket is generated. Keep everyone informed without checking multiple dashboards.
🔀
Route high-priority issues based on labels
Automatically assign urgent priority to Zendesk tickets when incoming GitHub issues contain specific bug or security labels. Ensure critical problems get immediate attention.
⏱️
Keep issue and ticket statuses perfectly aligned
Update Zendesk ticket statuses automatically when pull requests are created or merged in GitHub. Maintain accurate project timelines without manual status checks.
👥
Manage user accounts across both platforms
Create matching Zendesk user profiles automatically whenever new collaborators are added in GitHub. Keep access permissions consistent across systems.
✅
Handle ticket resolution and issue closures
Close GitHub issues automatically when corresponding Zendesk tickets are marked solved. Keep your backlogs clean and synchronized.
🌐
Extend your workflow with powerful third-party apps
Connect your core GitHub and Zendesk flow to Slack, Jira Software Cloud, or Google Drive for advanced multi-step automations. Build robust cross-functional pipelines.
And much more...
Who is GitHub + Zendesk integration for?
Connect your development and customer support workflows to eliminate manual handoffs, keep tickets updated, and ensure faster issue resolution.
Engineering Leaders
Customer Support Managers
Project Coordinators
Support Operations Teams
Software Developers
QA Engineers
📈
Engineering Leaders
You need to report on issue resolution times and developer velocity, but your tracking tools only update when someone manually copies data, so your metrics are always hours behind — with this integration, every GitHub update syncs instantly and your dashboards stay current.
⚡
Customer Support Managers
You need to act fast when critical bugs impact users, but your support agents find out about code fixes too late, so customers experience frustrating delays — with this integration, every code deployment and issue state update triggers instant visibility.
🤝
Project Coordinators
You answer to stakeholders who want to see active bug fix progress across development and support, but manual status reporting creates constant bottlenecks — with this integration, every ticket and issue moves in lockstep across platforms.
📊
Support Operations Teams
The volume of customer tickets and incoming bug reports is too high for anyone to keep up by hand, leading to missed follow-ups and duplicated efforts — with this integration, every ticket and issue is handled automatically from submission.
💻
Software Developers
You own the code fixes and depend on support agents to hand over complete customer details, but missing context forces endless back-and-forth — with this integration, every Zendesk ticket populates your GitHub issues with complete user data.
🔍
QA Engineers
You need a reliable audit history of bug reports and resolved tickets, but manual logging keeps finding gaps and mismatched IDs — with this integration, every record maps cleanly between GitHub and Zendesk with absolute consistency.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate GitHub + Zendesk
Build and manage your GitHub + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect GitHub + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions
How do I connect GitHub to Zendesk?
You can connect GitHub to Zendesk in 1 click using ready templates on Integrately. With 1,500+ integrations and Integrately AI, building cross-app workflows takes minutes with zero coding required.
Can I automatically create a Zendesk ticket when a GitHub issue is opened?
Can I connect GitHub, Zendesk, and Slack?
What is a good Zapier alternative for GitHub and Zendesk?
How do GitHub issues trigger actions in Zendesk?
How do Zendesk ticket updates sync back to GitHub?
Do I need coding skills to automate GitHub and Zendesk?
Is the GitHub and Zendesk integration free?
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