Freshservice + Slack Integration

Connect Freshservice to Slack in 1 click

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1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
  • Slack
    Message is posted on private channel in Slack
  • Slack
    Group message is received in Slack
  • Slack
    Direct message is received in Slack
  • Slack
    Reaction is added in Slack
  • Slack
    Channel is created in Slack
  • Slack
    Custom emoji is added in Slack
  • Slack
    User is created in Slack
  • Slack
    File is created in Slack
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2.

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Ready Workflows Ready Workflows   for Freshservice + Slack Integration

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Freshservice + Slack Integration

Send Slack message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Slack integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Slack notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Slack messages for new Freshservice tickets today - your customers will appreciate it!
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Freshservice + Slack Integration

Send Slack message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Slack integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Slack notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Slack messages for new Freshservice tickets today - your customers will appreciate it!
See more
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Automations

Top 10 Most Popular Freshservice Automations from
Integrately Community

Just click on the workflow you want to automate

Freshservice logo
Aha! logo
Create Aha! feature for new Freshservice ticket
Activate
Freshservice logo
Microsoft Excel logo
Create Microsoft Excel row for new Freshservice ticket
Activate
Freshservice logo
Telegram logo
Send Telegram message for new Freshservice ticket
Activate
Freshservice logo
ClickSend SMS logo
Create ClickSend SMS contact for new Freshservice ticket
Activate
Freshservice logo
Slack logo
Send Slack message for new Freshservice ticket
Activate
Freshservice logo
Aha! logo
Create Aha! feature for new Freshservice ticket
Activate
Freshservice logo
Microsoft Excel logo
Create Microsoft Excel row for new Freshservice ticket
Activate
Freshservice logo
Telegram logo
Send Telegram message for new Freshservice ticket
Activate
Freshservice logo
ClickSend SMS logo
Create ClickSend SMS contact for new Freshservice ticket
Activate
Freshservice logo
Slack logo
Send Slack message for new Freshservice ticket
Activate
Freshservice logo
Online Live Support logo
Send Online Live Support message for new Freshservice ticket
Activate
Freshservice logo
Microsoft Teams logo
Send Microsoft Teams message for new Freshservice ticket
Activate
Freshservice logo
Google Sheets logo
Create Google Sheets row for new Freshservice ticket
Activate
Freshservice logo
Google Sheets logo
Create Google Sheets row for new Freshservice requester
Activate
Chatbot logo
Freshservice logo
Create Freshservice ticket for new Chatbot response
Activate
Freshservice logo
Online Live Support logo
Send Online Live Support message for new Freshservice ticket
Activate
Freshservice logo
Microsoft Teams logo
Send Microsoft Teams message for new Freshservice ticket
Activate
Freshservice logo
Google Sheets logo
Create Google Sheets row for new Freshservice ticket
Activate
Freshservice logo
Google Sheets logo
Create Google Sheets row for new Freshservice requester
Activate
Chatbot logo
Freshservice logo
Create Freshservice ticket for new Chatbot response
Activate

Top 10 Most Popular Slack Automations from
Integrately Community

Most popularmost-popular-automations
01
Discord logo
Slack logo
Send Slack message for new Discord message
02
Slack logo
Notion logo
Create Notion database item for new message received in Slack
03
Instagram logo
Slack logo
Send Slack message for new Instagram post
04
Notion logo
Slack logo
Send Slack message for new Notion database item
05
Google Sheets logo
Slack logo
Send Slack message for new Google Sheets row
cloud
Slack
app integration
06
YouTube logo
Slack logo
Send Slack message for new YouTube comment
07
Slack logo
Trello logo
Create Trello card for new Slack message
08
Slack logo
CompanyHub logo
Create CompanyHub record for new message received in Slack
09
Trello logo
Slack logo
Send Slack message for new Trello card
10
Stripe logo
Slack logo
Send Slack message for new Stripe charge
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1
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3
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Freshservice
Freshservice
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.
Slack
Slack
Slack brings all your communication together in one place. You can easily share and search for files, automate your workflow with bots, and message your team members for group conversations - be it your computer, phone or tablet.