Freshservice + Moskit Integration

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Popular Freshservice + Moskit Workflows

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Moskit + Freshservice Integration

Create Freshservice ticket for new Moskit deal

Moskit is a great tool for managing customer relationships. However, when an deal is created in Moskit, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Freshservice whenever an deal is created in Moskit. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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Freshservice + Moskit Integration

Create Moskit contact from new Freshservice ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Moskit. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Moskit integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Moskit.

This makes it easy to keep track of your support tickets and contacts in one place.
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Freshservice + Moskit Integration
1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
  • Moskit
    Contact is created in Moskit
  • Moskit
    Company is created in Moskit
  • Moskit
    Deal is created in Moskit
  • Moskit
    Product is created in Moskit
  • Moskit
    Project is created in Moskit
  • Moskit
    Activity is created in Moskit
2.
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
  • Moskit
    Create contact in Moskit
  • Moskit
    Update contact in Moskit
  • Moskit
    Search contact in Moskit
  • Moskit
    Create company in Moskit
  • Moskit
    Search company in Moskit
  • Moskit
    Update company in Moskit
  • Moskit
    Create deal in Moskit
  • Moskit
    Search deal in Moskit
  • Moskit
    Update deal in Moskit
  • Moskit
    Search user in Moskit
  • Moskit
    Search product in Moskit
  • Moskit
    Create product in Moskit
  • Moskit
    Update product in Moskit
  • Moskit
    Create project in Moskit
  • Moskit
    Search project in Moskit
  • Moskit
    Update project in Moskit
  • Moskit
    Create activity in Moskit
  • Moskit
    Search activity in Moskit
  • Moskit
    Update activity in Moskit
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