Microsoft Teams + Freshservice Integration

Connect Microsoft Teams to Freshservice in 1 click

Integrate Microsoft Teams + Freshservice For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Microsoft Teams + Freshservice Workflows

Send Microsoft Teams message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Microsoft Teams integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Microsoft Teams notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Microsoft Teams messages for new Freshservice tickets today - your customers will appreciate it!

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Create Your Own Microsoft Teams & Freshservice Integration Without Any Code

Create Custom Workflow

Chat message is received in Microsoft Teams
Message posted in channel in Microsoft Teams
Channel is created in Microsoft Teams
New chat is created in Microsoft Teams
Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice

Search user in Microsoft Teams
Send channel message in Microsoft Teams
Send chat message in Microsoft Teams
Create channel in Microsoft Teams
Search channel in Microsoft Teams
Create online meeting in Microsoft Teams
Get user by ID in Microsoft Teams
Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice

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You Can Also Connect Microsoft Teams or Freshservice With 1200+ Other Apps

Microsoft teams allows you to chat, call and collaborate with your colleagues faster and easier than ever before. The platform has been designed as a place for conversations, meetings, notes, files and other aspects of teamwork in one place.

See Microsoft Teams Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations