Popular Microsoft Dynamics 365 CRM + Freshservice Workflows
Create Freshservice requester for new Microsoft Dynamics 365 CRM contact
Create Microsoft Dynamics 365 CRM contact from new Freshservice ticket
Use this {{trigger.CustomerSupport}} - Microsoft Dynamics 365 CRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Microsoft Dynamics 365 CRM.
This makes it easy to keep track of your support tickets and contacts in one place.
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Microsoft Dynamics 365 CRM is a powerful, integrated suite of business applications. From sales to service, finance to operations, it combines all aspects of your business, enabling you to deliver superior customer experiences.
See Microsoft Dynamics 365 CRM IntegrationsFreshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.
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