Create Freshservice ticket for new Microsoft Dynamics 365 CRM contact
Microsoft Dynamics 365 CRM + Freshservice Integration
Microsoft Dynamics 365 CRM + Freshservice Integration
Connect Microsoft Dynamics 365 CRM to Freshservice in 1 click
Free forever.Use premium features free for 14 days.1.
Sales order is created in Microsoft Dynamics 365 CRM- Contact is updated in Microsoft Dynamics 365 CRM
- Contact is created in Microsoft Dynamics 365 CRM
- Account is created in Microsoft Dynamics 365 CRM
- Account is updated in Microsoft Dynamics 365 CRM
- Opportunity is created in Microsoft Dynamics 365 CRM
- Opportunity is updated in Microsoft Dynamics 365 CRM
- Case is created in Microsoft Dynamics 365 CRM
- Case is updated in Microsoft Dynamics 365 CRM
- Lead is created in Microsoft Dynamics 365 CRM
- Lead is updated in Microsoft Dynamics 365 CRM
- Quote is updated in Microsoft Dynamics 365 CRM
Ticket is created in Freshservice- Ticket is updated in Freshservice
- Requester is created in Freshservice
- Requester is updated in Freshservice
2.
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Create Microsoft Dynamics 365 CRM contact from new Freshservice ticket
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Microsoft Dynamics 365 CRM. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Microsoft Dynamics 365 CRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Microsoft Dynamics 365 CRM.
This makes it easy to keep track of your support tickets and contacts in one place.
See moreUse this {{trigger.CustomerSupport}} - Microsoft Dynamics 365 CRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Microsoft Dynamics 365 CRM.
This makes it easy to keep track of your support tickets and contacts in one place.
Create Freshservice requester for new Microsoft Dynamics 365 CRM contact
Microsoft Dynamics 365 CRM + Freshservice Integration
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Top 10 Most Popular Microsoft Dynamics 365 CRM Automations from
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Most popular
01
Create Aha! feature for new Freshservice ticket
02
Create Microsoft Excel row for new Freshservice ticket
03
Send Telegram message for new Freshservice ticket
04
Create ClickSend SMS contact for new Freshservice ticket
05
Send Slack message for new Freshservice ticket
06
Send Online Live Support message for new Freshservice ticket
07
Send Microsoft Teams message for new Freshservice ticket
08
Create Google Sheets row for new Freshservice ticket
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Create Freshservice ticket for new Chatbot response
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Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM is a powerful, integrated suite of business applications. From sales to service, finance to operations, it combines all aspects of your business, enabling you to deliver superior customer experiences.
Freshservice
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.
