Freshservice + Jotform Integration

IT support teams often struggle with managing support tickets that arise from feedback or issues reported via survey forms. They need a way to seamlessly convert these entries into actionable tickets without manual entry.

Event organizers frequently deal with attendee feedback and questions submitted via forms. They face challenges in ensuring each inquiry is tracked and followed up on, often missing out on critical logistics adjustments or attendee assistance.

HR managers use forms to gather employee feedback or report issues. They need an efficient way to track and manage these submissions to ensure prompt responses and resolutions.

Customer service teams gather feedback through forms and need to convert this feedback into service requests or improvement tickets promptly to enhance customer satisfaction.

Educational administrators receive various inquiries and feedback from students and faculty through forms. They require an effective system to manage and respond to these communications comprehensively.