Freshdesk + Moodle Integration
Connect Freshdesk to Moodle in 1 click
Free forever.Use premium features free for 14 days.1.
Ticket is updated in Freshdesk- Ticket note is created in Freshdesk
- Ticket is created in Freshdesk
Student is enrolled in course in Moodle- Course is created in Moodle
2.
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Who Is This Integration For?
Educational Institutions
Online Course Providers
Corporate Training Teams
LMS Administrators
Technical Support Teams
Educational Institutions
Educational institutions often struggle with efficiently managing technical support queries from students. They need a streamlined way to address issues regarding course materials and access.
Online Course Providers
Online course providers face challenges in providing timely support to students experiencing issues with course access or content. They need to ensure that their support team is promptly notified of new problems.
Corporate Training Teams
Corporate training teams frequently encounter difficulties managing feedback and support requests from employees taking training modules. They require a systematic approach to track and respond to these requests.
LMS Administrators
LMS administrators find it hard to manage and track technical issues reported by users on their platform. These issues often go unnoticed without a system to automatically log and address them.
Technical Support Teams
Technical support teams often struggle to integrate educational resource queries into their regular ticketing system without manual intervention, leading to inefficient problem-solving and delayed responses.
What Can You Automate With Freshdesk + Moodle
Create a Freshdesk ticket for new Moodle forum posts
When a new forum post is created in Moodle, automatically generate a Freshdesk ticket. This helps you quickly address student queries or issues raised in forums, enhancing the support experience.
Log Moodle assignment submissions as Freshdesk tickets
Automatically create a ticket in Freshdesk when a new assignment is submitted in Moodle. This allows you to track submissions that may require review or troubleshooting, ensuring no student misses out on feedback.
Trigger Freshdesk ticket when a Moodle quiz fails
If a student fails a quiz in Moodle, trigger the creation of a Freshdesk support ticket. This means you can proactively offer help or extra resources, improving student success rates.
Generate Freshdesk ticket for new Moodle user registrations
Each new user registration in Moodle prompts a Freshdesk ticket creation. This helps you manage onboarding issues or ensure successful integration into your learning environment.
Sync Moodle course completion to Freshdesk
Each time a course is completed in Moodle, a corresponding ticket is created in Freshdesk. It helps you manage follow-up actions like certifications or further training opportunities.
And much more...
Top 10 Most Popular Freshdesk Automations from
Integrately Community
Just click on the workflow you want to automate
Create Freshdesk ticket for new Autopilot contact
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Create Azure DevOps work item for new Freshdesk ticket
Create Freshdesk ticket for new Autopilot contact
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Create Azure DevOps work item for new Freshdesk ticket
Create Freshdesk ticket for new WHMCS contact
Create Freshdesk ticket for new ConvertKit subscriber
Create Freshdesk ticket for new ActiveDEMAND contact
Create Freshdesk ticket for new ConvertKit purchase
Create Freshdesk user for new ActiveDEMAND contact
Create Freshdesk ticket for new WHMCS contact
Create Freshdesk ticket for new ConvertKit subscriber
Create Freshdesk ticket for new ActiveDEMAND contact
Create Freshdesk ticket for new ConvertKit purchase
Create Freshdesk user for new ActiveDEMAND contact
Top 10 Most Popular Moodle Automations from
Integrately Community
Most popular
01
Create Razorpay contact from new Moodle student enrollment
02
Create Notion database item for new Moodle student enrollment
03
Create Refersion affiliate from new Moodle student enrollment
04
Create Square customer from new Moodle student enrollment
05
Create Google Sheets row for new Moodle student enrollment
06
Create AppSheet record for new Moodle course
07
Create Bubble data thing for new Moodle student enrollment
08
Create Certopus certificate for new course student enrollment
09
Create Braintree customer from new Moodle student enrollment
10
Create Recruit CRM task for new Moodle course
Most popular
01
Create Razorpay contact from new Moodle student enrollment
02
Create Notion database item for new Moodle student enrollment
03
Create Refersion affiliate from new Moodle student enrollment
04
Create Square customer from new Moodle student enrollment
05
Create Google Sheets row for new Moodle student enrollment
06
Create AppSheet record for new Moodle course
07
Create Bubble data thing for new Moodle student enrollment
08
Create Certopus certificate for new course student enrollment
09
Create Braintree customer from new Moodle student enrollment
10
Create Recruit CRM task for new Moodle course
How Integrately Works?
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Connect Freshdesk + Moodle Now 
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You Can Also Connect Freshdesk or Moodle With 1400+ Other Apps
Freshdesk
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.
Moodle
Moodle is the perfect free and open source solution for educators who want to create a private space online for their students. It helps create courses and activities that are optimised for collaborative learning.
