Formstack Forms + Zendesk Integration

Connect Formstack Forms to Zendesk - Automate your workflows in 1-click

With Formstack Forms automations, you can store all customer data in one place, use it for product development, personalize marketing campaigns, and improve overall customer experience. With Zendesk automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. And automate all the repetitive tasks between Formstack Forms & Zendesk using Integrately.

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Ready Workflows For Formstack Forms + Zendesk Integration

Just click on the workflow you want to automate

Create Zendesk ticket for new Formstack Forms response

Creating Zendesk tickets automatically for every new Formstack Forms response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

Activate

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Create Your Own Formstack Forms & Zendesk Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Submission is done in Formstack Forms
Triggers the automation when a new submission is received
Instant
Form is added in Formstack Forms
Triggers the automation when a new form is added
Ticket is created in Zendesk
Triggers the automation when a new ticket is created
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
View is created in Zendesk
Triggers the automation when a new view is created
User is created in Zendesk
Triggers the automation when a new user is created
Group is created in Zendesk
Triggers the automation when a new group is created
Organization is created in Zendesk
Triggers the automation when a new organization is created

Create submission for a form in Formstack Forms
Generates a new form submission
Create ticket in Zendesk
Generates a new ticket
Update ticket in Zendesk
Updates ticket information
Add comment to ticket in Zendesk
Adds a comment to a ticket
Search ticket in Zendesk
Searches for a ticket
Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
Create user in Zendesk
Generates a new user account
Update user in Zendesk
Updates user information
Search agent in Zendesk
Searches for agent based on criteria
Search user in Zendesk
Searches for a user
Get user by id in Zendesk
Retrieves user information using their id
Create organization in Zendesk
Generates a new invoice
Update organization in Zendesk
Updates organization information
Search organization in Zendesk
Finds and retrieves information about a organization
Search group in Zendesk
Searches for a group

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

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750 Tasks

in $19.⁹⁹

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2,000 Tasks

in $19.⁹⁹

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Integrate Formstack Forms & Zendesk In 1 Click
And Save Time & Money Both

Automation has never been this easy & budget-friendly. To get you started, Integrately offers an AI automation builder & millions of ready-made automations. Need help? You get 24/5 live chat support. Plus, Integrately offers a free plan and affordable paid plans to fit the needs of everyone, from individuals to large enterprises. Sign up for your free Integrately plan today!

Want to automate something else in your workflow?

You Can Also Connect Formstack Forms or Zendesk With 1200+ Other Apps

If you're tired of filling out the same old boring forms, Formstack is the answer. With dozens of form templates to choose from, you can collect data your way..

See Formstack Forms Integrations

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations