Jira Service Desk + Float Integration

Integrate Float to Jira Service Desk in one click, or tell Integrately AI how you want each task handled. Create service requests, log tracked time, update project tasks, and notify your support team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Jira Service Desk
    Request is created in Jira Service Desk
  • Jira Service Desk
    Request is updated in Jira Service Desk
  • Float
    Task is created in Float
  • Float
    Logged time is created in Float
  • Float
    Logged time is updated in Float
  • Float
    Person is created in Float
  • Float
    Project is created in Float
  • Float
    Client is created in Float
  • Float
    Time off is created in Float
  • Float
    Department is created in Float
Arrow Right
2.
  • Jira Service Desk
    Search request in Jira Service Desk
  • Jira Service Desk
    Comment on request in Jira Service Desk
  • Jira Service Desk
    Create request in Jira Service Desk
  • Jira Service Desk
    Get attachment by ID in Jira Service Desk
  • Float
    Create task in Float
  • Float
    Search task in Float
  • Float
    Update task in Float
  • Float
    Create project in Float
  • Float
    Search project in Float
  • Float
    Create logged time in Float
  • Float
    Update logged time in Float
  • Float
    Search logged time in Float
  • Float
    Create client in Float
  • Float
    Create time off in Float
  • Float
    Create person in Float
  • Float
    Create milestone in Float
  • Float
    Create department in Float

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Ready Workflows Ready Workflows for Float + Jira Service Desk Integration

Create service requests from tasks, log tracked time, update projects, notify support teams, and track time off, all in just one click.

Most popular automationmost-popular-automations
Jira Service Desk + Float Integration

Create Float task from new Jira Service Desk ticket

If you're using Jira Service Desk for customer support and Float for time tracking, then this automation is for you.

This can help you bill customers for the time you spend on their ticket, or simply keep track of how much time is being spent on support task. It's easy to set up and only takes a few minutes!
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Float + Jira Service Desk flow

Streamline communication, issue tracking, documentation, file storage, scheduling, and meetings after your core pair completes its work. Pick a combination and activate it in one click.

Jira Service Desk
Float
+
SlackSlack (8)
+
Jira Software CloudJira Software Cloud (8)
+
ConfluenceConfluence (8)
+
Google DriveGoogle Drive (8)
+
Google CalendarGoogle Calendar (8)
+
ZoomZoom (8)
F
J
S
Create a Jira Service Desk request for every new Float task, and notify your team in Slack
New Float tasks immediately generate a service request in Jira Service Desk and post an alert in Slack, keeping support and resource teams aligned.
F
J
S
When logged time is created in Float, comment on the request in Jira Service Desk, and alert Slack
Tracked time entries in Float automatically update Jira Service Desk requests with progress notes, keeping stakeholders informed in Slack.
F
J
S
When a Jira Service Desk request is updated, update the Float task and post the update in Slack
Service request updates in Jira Service Desk automatically reflect in your Float task and trigger a Slack notification.
F
J
S
Create a Jira Service Desk request for every new Float project, and open a channel discussion in Slack
New projects in Float automatically generate a service request in Jira Service Desk and kick off a Slack discussion.
F
J
S
If a Float department is engineering, create a Jira Service Desk request and notify engineering in Slack
Engineering department tasks in Float route directly to Jira Service Desk with targeted alerts sent to Slack.
F
J
S
When a Jira Service Desk request is resolved, update Float logged time and post to your revenue channel in Slack
Resolved support tickets in Jira Service Desk update Float records and notify your revenue channel in Slack.
F
J
S
Use ChatGPT to summarize every new Float task, create a Jira Service Desk request, and post the brief in Slack
ChatGPT summarizes new Float tasks before creating a Jira Service Desk request and posting the brief in Slack.
F
J
H
S
Turn every new Float client into a Jira Service Desk request, create a CRM account, and announce it in Slack
New clients in Float trigger a Jira Service Desk request, create a HubSpot contact, and notify your team in Slack.

Supported triggers and actions for Jira Service Desk and Float

Mix and match to build the exact automation you need

Jira Service Desk
Jira Service Desk Triggers & Actions
Request is created in Jira Service Desk
Triggers the automation when a new request is created
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Request is updated in Jira Service Desk
Triggers the automation when a request is updated
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Search request in Jira Service Desk
Searches for a request
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Comment on request in Jira Service Desk
Adds a comment to a request
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Create request in Jira Service Desk
Generates a new request
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Get attachment by ID in Jira Service Desk
Retrieves an attachment by its unique id
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Float
Float Triggers & Actions
Task is created in Float
Triggers the automation when a new task is created
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Logged time is created in Float
Triggers the automation when a log time is created
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Logged time is updated in Float
Triggers the automation when a log time is modified
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Person is created in Float
Triggers the automation when a new person is created
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Project is created in Float
Triggers the automation when a new project is created
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Client is created in Float
Triggers the automation when a new client is created
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Time off is created in Float
Triggers the automation when a time off is created
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Department is created in Float
Triggers the automation when a new department is created
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Create task in Float
Creates a new task
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Search task in Float
Searches for a task
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Update task in Float
Updates the task with new information or changes
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Create project in Float
Creates a new project
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Search project in Float
Searches for a project
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Create logged time in Float
Logs a new time entry
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Update logged time in Float
Updates the logged time entries
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Search logged time in Float
Searches for logged time
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Create client in Float
Generates a new client profile
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Create time off in Float
Creates a new time off entry
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Create person in Float
Generates a new person
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Create milestone in Float
Creates a milestone to track progress
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Create department in Float
Generates a new department within the organization
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What can you automate with Float + Jira Service Desk?

Streamline your resource scheduling and customer service request workflows with powerful automated actions.

What you can automate?
Create service requests from tasks instantly
Turn every new task created in Float into an active request in Jira Service Desk without lifting a finger. Eliminate manual data entry and ensure support agents see scheduled work right away.
📋
Capture every submitted task detail
Map all available task descriptions, project names, and department fields from Float into your Jira Service Desk requests. Your helpdesk tickets receive complete context for faster resolution.
🔔
Alert your support team the moment requests arrive
Notify designated support agents or channels in Slack the second a new request is generated from Float. Keep your entire team informed and ready to act without checking multiple dashboards.
🔀
Route requests based on submitted departments
Send tasks to specific Jira Service Desk workflows depending on the department selected in Float. Direct technical work to engineering and general inquiries to support automatically.
🔄
Keep requests and task statuses in sync
Update Float tasks automatically whenever corresponding requests change status in Jira Service Desk. Maintain accurate records across your scheduling and helpdesk tools without manual checks.
🔍
Search and update existing logged time
Update logged time entries in Float whenever related service requests receive progress updates. Prevent duplicate records and keep time tracking perfectly accurate.
⏱️
Handle resolved requests and time logs
Automatically update logged time and close out records when Jira Service Desk requests are marked as resolved. Keep your billing data clean and up to date.
💬
Extend your workflow to team communication apps
Connect your Float and Jira Service Desk automation to Slack to broadcast ticket creations, status changes, and milestone updates directly to your team.
And much more...

Who is Float + Jira Service Desk integration for?

Resource managers, support leads, and operations teams eliminate manual data entry between schedules and customer requests.

Resource managers
Resource managers
Support agents
Support agents
Client success leads
Client success leads
Operations directors
Operations directors
Project coordinators
Project coordinators
Finance analysts
Finance analysts
📈
Resource managers
You track team schedules in Float but need visibility into incoming customer service requests, so your allocation reports never match actual support demand — this integration means every task creates a request instantly and your capacity metrics stay current.
Support agents
You manage customer inquiries in Jira Service Desk but miss crucial project updates happening in Float, so you find out about schedule shifts too late to help clients — automating both apps means every project update syncs immediately and your response times improve.
🤝
Client success leads
You answer to clients who want immediate progress updates on their scheduled work, but hunting down status changes across two systems leaves you unprepared — with this integration, ticket updates and task records stay aligned and client reviews run smoothly.
📊
Operations directors
The volume of tasks and support requests is too high for your team to keep up with by hand, so manual copy-pasting leads to missed tickets and broken workflows — connecting these apps means requests and tasks flow automatically without human error.
👥
Project coordinators
You depend on upstream task creation in Float to initiate customer support workflows, but delays in handoffs stall your entire team — this integration means every new task triggers a service request instantly and downstream work starts without delay.
🗂️
Finance analysts
You need a reliable history of billable hours and support tickets for billing reconciliation, but missing entries create gaps in your records — automating both apps means time logs and request updates populate reliably without missing data.
Our team

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Why choose Integrately to automate Jira Service Desk + Float

Build and manage your Jira Service Desk + Float automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Jira Service Desk + Float with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Float to Jira Service Desk?
Frequently Asked Questions
You can connect Float to Jira Service Desk in 1 click using ready templates on Integrately or by asking Integrately AI to build the workflow. It links your resource scheduling and customer service requests instantly.
Can I automatically create a Jira Service Desk request from a new Float task?
Frequently Asked Questions
Can I connect Float, Jira Service Desk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Float and Jira Service Desk?
Frequently Asked Questions
How does Float handle task creation triggers in integrations?
Frequently Asked Questions
Can Jira Service Desk requests update Float logged time automatically?
Frequently Asked Questions
Do I need coding skills to automate Float and Jira Service Desk?
Frequently Asked Questions
Is the Float and Jira Service Desk integration free?
Frequently Asked Questions
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You Can Also Connect Float or Jira Service Desk With 1500+ Other Apps

Float
Popular Float Integrations
Connect Float to project management, CRM, and tracking tools to manage your team schedules and client data.
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Jira Service Desk
Popular Jira Service Desk Integrations
Sync Jira Service Desk with customer support, billing, and communication platforms to streamline ticket management.