How to easily connect Zendesk with your apps: 19 must-have Zendesk integrations
Synchronize teams and deliver exceptional customer service with top 10 Zendesk integrations. Enhance your business operations effectively.
Exact Online + Zendesk Integration
Integrate Exact Online to Zendesk in one click, or tell Integrately AI how you want each user handled. Sync support data, update accounts and contacts, alert your team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Item is created or updated in Exact Online Instant- Account is created or updated in Exact Online Instant
- Contact is created or updated in Exact Online Instant
Ticket is solved in Zendesk- Ticket is updated in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Search contact by first name in Exact Online
- Create contact in Exact Online
- Create account in Exact Online
- Create address in Exact Online
- Create bank account in Exact Online
- Create cost centre in Exact Online
- Create cost unit in Exact Online
- Create project in Exact Online
- Create item in Exact Online
- Search account by name in Exact Online
- Search address by contact name in Exact Online
- Search bank account by account name in Exact Online
- Search cost centre by code in Exact Online
- Search cost unit by code in Exact Online
- Search item by code in Exact Online
- Create document in Exact Online
- Delete account in Exact Online
- Delete contact in Exact Online
- Update account in Exact Online
- Update contact in Exact Online
- Update address in Exact Online
- Update cost center in Exact Online
- Update cost unit in Exact Online
- Search document by accountName in Exact Online
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
Trusted by experts at...
Ready Workflows for Exact Online + Zendesk Integration
Sync contacts, track support tickets, keep account records updated, and streamline customer operations, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Exact Online + Zendesk flow
Keep your broader business stack aligned by routing customer records and support updates to your favourite collaboration and CRM tools. Pick a combination and activate it in one click.
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Salesforce (6)
Salesforce (6) +
Hubspot (5)
Hubspot (5) +
Shopify (4)
Shopify (4) +
Slack (5)
Slack (5) +
Stripe (4)
Stripe (4) +
Gmail (4)
Gmail (4) Z
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When a new Zendesk ticket is created, create an account in Exact Online and add a lead in Salesforce.
New Zendesk tickets immediately create accounts in Exact Online and leads in Salesforce without manual data entry.
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When an Exact Online account is updated, update the matching Zendesk organization and sync the record in Salesforce.
Exact Online account updates automatically propagate to Zendesk organizations and Salesforce records.
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When a Zendesk ticket is updated, update the Exact Online account and record the activity in Salesforce.
Zendesk ticket updates instantly refresh Exact Online accounts and log activities in Salesforce.
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If a Zendesk ticket is solved, update the Exact Online account status and close the task in Salesforce.
Solved Zendesk tickets automatically update Exact Online account details and close related Salesforce tasks.
Z
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Use Claude to analyse Zendesk ticket sentiment, update the Exact Online account, and log notes in Salesforce.
Claude evaluates Zendesk ticket sentiment, updating Exact Online accounts and Salesforce logs accordingly.
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When a new user is created in Zendesk, create a contact in Exact Online and add a contact in Salesforce, then notify the team.
New Zendesk users instantly populate Exact Online contacts, Salesforce contacts, and team alerts.
Supported triggers and actions for Exact Online and Zendesk
Mix and match to build the exact automation you need
Exact Online Triggers & Actions
Instant
Item is created or updated in Exact Online
Triggers the automation when an item is created or updated
Try it → Instant
Account is created or updated in Exact Online
Triggers the automation when an account is created or updated
Try it → Instant
Contact is created or updated in Exact Online
Triggers the automation when a contact is created or updated
Try it → Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with Exact Online + Zendesk?
Streamline your customer support and accounting workflows by connecting Exact Online and Zendesk for seamless data synchronisation.
🔄
Sync support tickets into accounting records
Automatically create Exact Online accounts or update contacts whenever a new customer support ticket is submitted in Zendesk. Eliminate manual data entry and keep your financial database perfectly aligned with support activity.
📋
Capture every submitted custom field
Map all ticket details and customer responses from Zendesk directly into your Exact Online account fields instead of just basic contact info. Your records become a complete, reliable source for business review.
🔔
Alert the right team member instantly
Trigger instant team notifications in Slack or email whenever a high-priority support ticket or account update occurs in Exact Online and Zendesk. Ensure rapid response times for critical client issues.
🔀
Route workflows based on submitted ticket criteria
Apply conditional rules to send specific ticket types to different Exact Online account categories or trigger specialised follow-up actions based on customer input.
✏️
Keep destination records continuously updated
Ensure that changes to Zendesk organizations or Exact Online contacts propagate automatically across both systems without requiring manual refreshes or duplicate entries.
🔍
Find and update instead of creating duplicates
Search for existing Exact Online accounts by name before creating new records, preventing duplicate entries and maintaining a clean, orderly database.
✅
Handle later status changes and resolutions
Trigger automated accounting updates and CRM task completions the moment a Zendesk support ticket is marked as solved or closed.
🔌
Extend flows to popular CRM and messaging tools
Connect your Exact Online and Zendesk automation further by pushing records into Salesforce, HubSpot, or Slack for complete cross-team visibility.
And much more...
Who is Exact Online + Zendesk integration for?
Finance teams, customer support managers, and operations leads relying on Exact Online and Zendesk eliminate manual data entry and keep customer records permanently synchronised.
Finance Managers
Customer Support Leads
Client Success Directors
Operations Specialists
Account Executives
Data Administrators
📈
Finance Managers
You review support resolution metrics and financial accounts to assess customer value, but your accounting software only updates when someone manually re-keys ticket outcomes, so your balance records are always out of sync — this integration means every solved ticket automatically updates your Exact Online accounts and your financial data stays current.
⚡
Customer Support Leads
You need to act fast on billing inquiries and client escalations, but account details in Exact Online are disconnected from your Zendesk tickets, so your agents find out about credit issues too late — with this integration, every new support ticket instantly creates or updates the matching Exact Online account and your team responds immediately.
📋
Client Success Directors
You answer to stakeholders who want to see real-time progress on client support issues and billing accounts, but manual reporting leaves gaps between platforms — automating both apps means your Exact Online records and Zendesk tickets remain aligned and your stakeholder reports are always accurate.
🔄
Operations Specialists
The volume of incoming support tickets and client updates is too high for anyone to keep up with by hand, leading to missed account synchronisations and frustrated teams — connecting these apps means every Zendesk ticket and Exact Online account flows instantly without manual intervention.
🤝
Account Executives
You own the client relationship after onboarding and depend on support teams to hand over billing and ticket context, but information gets lost between departments — this integration means every support interaction in Zendesk updates your Exact Online records so account handovers happen seamlessly.
🗂️
Data Administrators
You need a reliable audit history of customer interactions across financial and support systems, but keep finding missing links between Exact Online and Zendesk — automating both apps means every contact, account, and ticket is logged permanently without gaps.
Did you know?
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Why choose Integrately to automate Exact Online + Zendesk
Build and manage your Exact Online + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Exact Online + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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2
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Frequently Asked Questions
How do I connect Exact Online to Zendesk?
You can connect Exact Online to Zendesk in just 1 click using ready templates or by asking Integrately AI to build your exact workflow. Link your accounts, select your triggers, and start synchronising data with popular apps like Slack, Salesforce, and HubSpot.
Can I automatically create Exact Online accounts when a Zendesk ticket is created?
Can I connect Exact Online, Zendesk, and Slack?
What is a good Zapier alternative for Exact Online and Zendesk?
How does Exact Online handle account updates during support ticket changes?
Can Zendesk trigger updates to Exact Online contacts automatically?
Do I need coding skills to automate Exact Online and Zendesk?
Is the Exact Online and Zendesk integration free?
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