If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in EspoCRM. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - EspoCRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in EspoCRM.
This makes it easy to keep track of your support tickets and contacts in one place.
You Can Also Connect Jira Service Desk or EspoCRM With 1400+ Other Apps
Jira Service Desk
Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.
EspoCRM is a free and open-source CRM software that helps businesses manage their customer relationships more efficiently. It provides an easy-to-use interface that allows users to see, enter and evaluate all company relationships regardless of the type.