Create E-goi contact for new Zendesk ticket
One way to do this is to set up this Zendesk - E-goi integration. It will automatically create a E-goi contact for new Zendesk tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.
Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up E-goi contacts for every Zendesk ticket is a great place to start.