Dialpad + Slack Integration

Integrate Dialpad to Slack in one click, or tell Integrately AI how you want each message handled. Send instant channel alerts, notify team members, update records, and coordinate follow-up communications automatically.

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1.
  • Dialpad
    SMS is sent in Dialpad Instant
  • Dialpad
    Call state is updated in Dialpad Instant
  • Slack
    Message is posted on private channel in Slack
  • Slack
    Group message is received in Slack
  • Slack
    Direct message is received in Slack
  • Slack
    Reaction is added in Slack
  • Slack
    Channel is created in Slack
  • Slack
    Custom emoji is added in Slack
  • Slack
    User is created in Slack
  • Slack
    File is created in Slack
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2.
  • Dialpad
    Send SMS in Dialpad
  • Dialpad
    Send SMS to channel in Dialpad
  • Dialpad
    Create contact in Dialpad
  • Dialpad
    Create call in Dialpad
  • Slack
    Search user in Slack
  • Slack
    Get thread messages in Slack
  • Slack
    Send channel message in Slack
  • Slack
    Send direct message in Slack
  • Slack
    Send private channel message in Slack
  • Slack
    Reply to channel message in Slack
  • Slack
    Search message in Slack
  • Slack
    Invite user to channel in Slack
  • Slack
    Search user by email in Slack
  • Slack
    Update profile in Slack
  • Slack
    Create channel in Slack
  • Slack
    Set channel topic in Slack
  • Slack
    Get user by id in Slack
  • Slack
    Set status in Slack
  • Slack
    Get Message Permalink in Slack
  • Slack
    Add reminder in Slack

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Ready Workflows Ready Workflows for Dialpad + Slack Integration

Send instant message alerts, notify team channels, coordinate discussions, and keep teams updated, all in just one click.

Most popular automationsmost-popular-automations
Dialpad + Slack Integration

Send message from Slack for new message received in Dialpad

There are many reasons why you would want to send an message in Slack when a text message is received in Dialpad.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Dialpad + Slack Integration

Send message from Slack for new message received in Dialpad

There are many reasons why you would want to send an message in Slack when a text message is received in Dialpad.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Dialpad + Slack flow

Log call summaries in your CRM, schedule follow-ups, assign team tasks, and update your workspace notes. Pick a combination and activate it in one click.

Dialpad
Slack
+
SalesforceSalesforce (4)
+
HubspotHubspot (4)
+
ZendeskZendesk (4)
+
AsanaAsana (4)
+
Google CalendarGoogle Calendar (4)
+
NotionNotion (4)
D
S
S
Create a Salesforce contact from every Dialpad SMS, and notify your sales channel in Slack
New Dialpad messages instantly generate Salesforce contacts while alerting your sales channel in Slack, keeping client records updated without manual data entry.
D
S
S
When a Dialpad call state updates, log the interaction in Salesforce and post an update in Slack
Call updates in Dialpad automatically log call records in Salesforce and broadcast status updates in Slack, ensuring complete visibility across your team.
D
S
S
Use Claude to summarise Dialpad SMS content, update Salesforce records, and notify your team on Slack
Claude extracts key details from Dialpad messages to update Salesforce records and brief your sales channel in Slack automatically.
D
S
S
Create a Salesforce lead and follow-up task from Dialpad SMS activity, and alert your support team in Slack
Turn Dialpad customer messages into Salesforce leads and actionable follow-up tasks while notifying your support channel in Slack.

Supported triggers and actions for Dialpad and Slack

Mix and match to build the exact automation you need

Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
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Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
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Send SMS in Dialpad
Sends a text message to particular recipients
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Send SMS to channel in Dialpad
Sends a text message to a channel
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Create contact in Dialpad
Adds a new contact to the database
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Create call in Dialpad
Initiates a call to the recipient
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Slack
Slack Triggers & Actions
Message is posted on private channel in Slack
Triggers the automation when a message is posted on a private channel
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Group message is received in Slack
Triggers the automation when a group message is received
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Direct message is received in Slack
Triggers the automation when a direct message is received
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Reaction is added in Slack
Triggers the automation when someone reacts to any message
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Channel is created in Slack
Triggers the automation when a new channel is created
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Custom emoji is added in Slack
Triggers the automation when a custom emoji is added
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User is created in Slack
Triggers the automation when a new user is created
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File is created in Slack
Triggers the automation when a particular action in the workflow fails
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Search user in Slack
Searches for a user
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Get thread messages in Slack
Retrieves messages in a specific thread
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Send channel message in Slack
Sends a channel message
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Send direct message in Slack
Sends a private message to a recipient
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Send private channel message in Slack
Sends a private message to a channel
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Reply to channel message in Slack
Replies to a channel message
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Search message in Slack
Searches for a message
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Invite user to channel in Slack
Sends an invitation to a user to join a channel
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Search user by email in Slack
Retrieves user information based on their email address
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Update profile in Slack
Updates the user's profile
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Create channel in Slack
Creates a new channel
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Set channel topic in Slack
Sets the channel topic
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Get user by id in Slack
Retrieves user information using their id
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Set status in Slack
Sets the status
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Get Message Permalink in Slack
Retrieves the unique url link for a message within a conversation or chat
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Add reminder in Slack
Schedule and set reminder for a date and time
Try it →

What can you automate with Dialpad + Slack?

Streamline your communication workflows by connecting call updates and message events directly to your team collaboration channels.

What you can automate?
💬
Send automatic channel alerts for new messages
Broadcast an instant message in Slack whenever an SMS is sent in Dialpad, ensuring your team never misses a customer inquiry.
📋
Capture every submitted message detail
Map complete message bodies, sender phone numbers, and timestamps into your workspace records instead of just basic notification text.
🔔
Notify the right person immediately
Route specific call status updates and direct messages to designated team channels or individual staff members without delay.
🔀
Route communications based on message content
Send urgent support texts to high-priority channels while routing routine call logs to general operational spaces.
🔄
Keep workspace records up to date
Automatically update existing contact profiles and task statuses whenever call states change or new replies arrive.
🔍
Search and update instead of creating duplicates
Look up existing user profiles and records before logging new interactions, preventing cluttered databases and duplicate entries.
⏱️
Handle later status changes and follow-ups
Trigger automated downstream workflows when call states transition from active to completed or when follow-up tasks are required.
🔗
Extend communication flows to HubSpot
Connect your core Dialpad and Slack workflow to HubSpot to sync customer interactions and deal activities seamlessly.
And much more...

Who is Dialpad + Slack integration for?

Teams managing phone calls and SMS messages need instant visibility across their communication channels, making this integration essential for seamless operational updates and team coordination.

Operations managers
Operations managers
Customer support leads
Customer support leads
Account managers
Account managers
Call center supervisors
Call center supervisors
Project coordinators
Project coordinators
Compliance officers
Compliance officers
📈
Operations managers
You're reviewing communication metrics across phone channels but your tracking reports only update when someone manually exports call logs, so the message counts you're optimising against are always a few hours behind — with this integration, every new SMS lands in your workspace instantly and your data stays current.
⚡
Customer support leads
You need to respond to urgent client inquiries immediately, but call status updates and text messages sit unnoticed in your phone app until someone checks manually — with this integration, every message triggers instant channel alerts so your support team can act right away.
🤝
Account managers
You answer to clients who expect rapid follow-ups on their phone and message requests, but tracking conversation notes across disconnected tools leads to missed details — automase both apps means every interaction is logged and announced in your team channel immediately.
📊
Call center supervisors
The volume of inbound calls and text messages is too high for your supervisors to keep track of by hand, causing critical follow-ups to slip through the cracks — automating both apps means every call state change is broadcasted and recorded without manual effort.
🎯
Project coordinators
You own the next step in customer onboarding and depend on your phone team to hand over message details, but manual handoffs cause frustrating delays — with this integration, every new SMS creates structured tasks and notifies your project channel instantly.
🗂️
Compliance officers
You need a reliable, complete history of all customer interactions and keep finding gaps in your manual communication logs — this integration means every call update and message is captured and organized automatically across your workspace.
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Why choose Integrately to automate Dialpad + Slack

Build and manage your Dialpad + Slack automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Dialpad + Slack with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Dialpad to Slack?
Frequently Asked Questions
You can connect Dialpad to Slack in 1 click using ready templates or by asking Integrately AI to build the workflow. Link your accounts, select your preferred trigger events, and your automation will run instantly with 1,500+ integrations available.
Can I automatically send Slack messages when an SMS is sent in Dialpad?
Frequently Asked Questions
Can I connect Dialpad, Slack, and Salesforce?
Frequently Asked Questions
What is a good Zapier alternative for Dialpad and Slack?
Frequently Asked Questions
How are call state updates handled between Dialpad and Slack?
Frequently Asked Questions
Can I filter Slack notifications by specific Dialpad message types?
Frequently Asked Questions
Do I need coding skills to automate Dialpad and Slack workflows?
Frequently Asked Questions
Is the Dialpad and Slack integration free?
Frequently Asked Questions
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You Can Also Connect Dialpad or Slack With 1500+ Other Apps

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