Microsoft Teams + Dialpad Integration

Integrate Dialpad to Microsoft Teams in one click, or tell Integrately AI how you want each call handled. Notify your team in channels, schedule online meetings, create contacts, and manage communications automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Teams
    Chat message is received in Microsoft Teams
  • Microsoft Teams
    Message posted in channel in Microsoft Teams
  • Microsoft Teams
    Channel is created in Microsoft Teams
  • Microsoft Teams
    New chat is created in Microsoft Teams
  • Dialpad
    SMS is sent in Dialpad Instant
  • Dialpad
    Call state is updated in Dialpad Instant
Arrow Right
2.
  • Microsoft Teams
    Get chat message in Microsoft Teams
  • Microsoft Teams
    Search user in Microsoft Teams
  • Microsoft Teams
    Send channel message in Microsoft Teams
  • Microsoft Teams
    Send chat message in Microsoft Teams
  • Microsoft Teams
    Create channel in Microsoft Teams
  • Microsoft Teams
    Search channel in Microsoft Teams
  • Microsoft Teams
    Create online meeting in Microsoft Teams
  • Microsoft Teams
    Get user by ID in Microsoft Teams
  • Dialpad
    Send SMS in Dialpad
  • Dialpad
    Send SMS to channel in Dialpad
  • Dialpad
    Create contact in Dialpad
  • Dialpad
    Create call in Dialpad

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Ready Workflows Ready Workflows for Dialpad + Microsoft Teams Integration

Send channel messages, create contacts, schedule online meetings, and update call states, all in just one click.

Most popular automationmost-popular-automations
Dialpad + Microsoft Teams Integration

Send message from Microsoft Teams for new message received in Dialpad

There are many reasons why you would want to send an message in Microsoft Teams when a text message is received in Dialpad.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Microsoft Teams + Dialpad Integration

Send message from Dialpad for new message received in Microsoft Teams

There are many reasons why you would want to send an message in Dialpad when a text message is received in Microsoft Teams.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your Dialpad + Microsoft Teams flow

Enhance your workflow by connecting tools for CRM, scheduling, and project management. Pick a combination and activate it in one click.

Microsoft Teams
Dialpad
+
SalesforceSalesforce (8)
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HubSpotHubSpot (8)
+
CalendlyCalendly (8)
+
ZoomZoom (8)
+
Google CalendarGoogle Calendar (8)
+
AsanaAsana (8)
D
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When a call state is updated in Dialpad, update the Salesforce contact, and send a channel message in Microsoft Teams.
Call updates in Dialpad instantly refresh Salesforce contacts and notify your Microsoft Teams channel, eliminating manual data entry.
S
M
D
When a Salesforce lead is created, send a message in Microsoft Teams, and create a contact in Dialpad.
New Salesforce leads immediately trigger Microsoft Teams notifications and generate new contacts in Dialpad for rapid outreach.
S
M
D
When a Salesforce task moves to completed, send a Microsoft Teams chat message, and create a call in Dialpad.
Completed Salesforce tasks trigger Microsoft Teams alerts and log new call activities in Dialpad for follow-up tracking.
M
S
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When a chat message is received in Microsoft Teams, create a contact in Salesforce, and send an SMS in Dialpad.
Microsoft Teams chat messages automatically generate Salesforce contacts and trigger automated SMS follow-ups in Dialpad.
S
M
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If a Salesforce opportunity is won, create an online meeting in Microsoft Teams, and create a contact in Dialpad.
Won opportunities in Salesforce automatically schedule Microsoft Teams online meetings and set up Dialpad contacts for onboarding.
S
S
M
When a Salesforce deal is closed lost, update the contact in Salesforce, and post a channel message in Microsoft Teams.
Lost deals in Salesforce update contact statuses and alert your Microsoft Teams review channel automatically.
S
M
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Use ChatGPT to summarize Salesforce account updates, post the summary in Microsoft Teams, and create a contact in Dialpad.
ChatGPT summarizes Salesforce account changes, posts briefs in Microsoft Teams, and logs new contacts in Dialpad.
S
M
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When a Salesforce case is created, create a channel in Microsoft Teams, and create a contact in Dialpad.
New Salesforce support cases automatically set up dedicated Microsoft Teams channels and new contact records in Dialpad.

Supported triggers and actions for Microsoft Teams and Dialpad

Mix and match to build the exact automation you need

Microsoft Teams
Microsoft Teams Triggers & Actions
Chat message is received in Microsoft Teams
Triggers the automation when a chat message is received
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Message posted in channel in Microsoft Teams
Triggers the automation when a message needs to be sent via SMS
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Channel is created in Microsoft Teams
Triggers the automation when a new channel is created
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New chat is created in Microsoft Teams
Triggers the automation when a new conversation is initiated
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Get chat message in Microsoft Teams
Get chat message
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Search user in Microsoft Teams
Searches for a user
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Send channel message in Microsoft Teams
Sends a message to a channel
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Send chat message in Microsoft Teams
Sends a chat message to a recipient or group
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Create channel in Microsoft Teams
Creates a new channel
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Search channel in Microsoft Teams
Searches for a channel
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Create online meeting in Microsoft Teams
Schedules a new online meeting
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Get user by ID in Microsoft Teams
Retrieves user information using their id
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Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
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Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
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Send SMS in Dialpad
Sends a text message to particular recipients
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Send SMS to channel in Dialpad
Sends a text message to a channel
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Create contact in Dialpad
Adds a new contact to the database
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Create call in Dialpad
Initiates a call to the recipient
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What can you automate with Dialpad + Microsoft Teams?

Streamline your communication workflows by connecting call updates, messages, and team notifications across apps.

What you can automate?
📞
Sync call states and team notifications automatically
Trigger Microsoft Teams channel messages whenever a call state is updated in Dialpad. Keep your entire organization informed on customer conversations instantly.
📋
Capture every submitted contact detail
Map all available contact fields from Dialpad into Microsoft Teams and CRM records. Ensure no valuable customer information gets lost in transit.
💬
Alert the right person as soon as it happens
Send instant chat messages in Microsoft Teams the moment an SMS is received in Dialpad. Eliminate communication delays between departments.
🔀
Route messages based on submitted criteria
Send high-priority inquiries to dedicated Microsoft Teams channels while routing standard messages to general team feeds automatically.
🔄
Keep communication records up to date
Automatically update contact profiles and call logs across both platforms as conversation statuses change throughout the day.
Create new records without duplicates
Check existing databases before creating new contacts or channels. Maintain clean, organized communication histories effortlessly.
⏱️
Handle later communication status changes
Automate follow-up actions when calls conclude, messages are answered, or communication states move to resolved.
🔗
Extend your workflow to external apps
Connect your core Dialpad and Microsoft Teams flow to HubSpot to sync customer records and trigger downstream tasks.
And much more...

Who is Dialpad + Microsoft Teams integration for?

Connecting Dialpad and Microsoft Teams helps sales, support, and leadership teams streamline communication and keep every channel aligned.

Performance marketers
Performance marketers
Sales managers
Sales managers
Customer support leads
Customer support leads
Operations teams
Operations teams
Account executives
Account executives
Compliance officers
Compliance officers
📈
Performance marketers
You're reviewing call volumes and response times, but your updates only happen when someone manually exports records, so the metrics you're reporting on are always a few hours behind — with this integration, every call state and message lands in your collaboration tools instantly and your reporting stays current.
Sales managers
You need to track inbound inquiries and pipeline updates as they happen, but delays between phone calls and team notifications mean leads go cold before anyone responds — with this integration, every contact and call update triggers immediate team alerts and fast follow-up.
🤝
Customer support leads
You answer to clients who expect rapid communication updates and ticket resolution tracking, but manual message logging creates constant visibility gaps — this integration means every interaction is shared instantly across channels and client reports stay completely transparent.
📊
Operations teams
The volume of daily calls and chat messages is too high for anyone to keep up by hand, leading to missed notifications and fragmented records — automating both apps means every communication channel stays synchronized without requiring manual data entry.
🔄
Account executives
You own the next step in client onboarding and depend on upstream team members to hand over call notes and contact profiles — connecting these apps means every new contact and call state is delivered directly to your workspace the moment it happens.
🗂️
Compliance officers
You need a reliable communication history and keep finding missing call logs and unrecorded messages across different systems — automating both apps means every interaction is recorded accurately and your audit trails remain complete.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Microsoft Teams + Dialpad

Build and manage your Microsoft Teams + Dialpad automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Teams + Dialpad with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Dialpad to Microsoft Teams?
Frequently Asked Questions
You can connect Dialpad to Microsoft Teams using 1-click automations on Integrately. Choose from ready templates or ask Integrately AI to build the workflow and map your fields.
Can I automatically send Microsoft Teams messages when Dialpad call states update?
Frequently Asked Questions
Can I connect Dialpad, Microsoft Teams, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Dialpad and Microsoft Teams?
Frequently Asked Questions
How does Dialpad handle contact and call data during integration?
Frequently Asked Questions
How are messages managed in Microsoft Teams during automation?
Frequently Asked Questions
Can I automate Dialpad and Microsoft Teams without coding?
Frequently Asked Questions
Is the Dialpad and Microsoft Teams integration free?
Frequently Asked Questions
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You Can Also Connect Dialpad or Microsoft Teams With 1500+ Other Apps

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Microsoft Teams
Popular Microsoft Teams Integrations
Sync Microsoft Teams with project management, document storage, and reporting tools to keep teamwork connected.