Jira Software Server + Delighted Integration
Integrate Delighted to Jira Software Server in one click, or tell Integrately AI how you want each feedback response handled. Capture customer satisfaction metrics, create development issues instantly, update project tracking, and alert your support team automatically.
Free forever.Use premium features free for 14 days.1.
Issue is created in Jira Software Server- Issue is updated in Jira Software Server
- Issue is created(via JQL) in Jira Software Server
- Project is created in Jira Software Server
- Comment is added in Jira Software Server
- Issue type is created in Jira Software Server
- Issue priority is created in Jira Software Server
New survey response is received in Delighted Instant
2.
- Update issue in Jira Software Server
- Create issue in Jira Software Server
- Search issue by field in Jira Software Server
- Add comment to issue in Jira Software Server
- Add watcher to issue in Jira Software Server
- Get comment by issue in Jira Software Server
- Search user in Jira Software Server
- Search user by email in Jira Software Server
- Schedule a survey in Delighted
Trusted by experts at...
Ready Workflows for Jira Software Server + Delighted Integration
Capture customer feedback, create Jira issues, log satisfaction scores, notify your engineering team, and trigger follow-up surveys, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Delighted + Jira Software Server flow
Sync your customer feedback with team communication channels, documentation workspaces, and support systems to keep everyone aligned. Pick a combination and activate it in one click.
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Slack (6)
Slack (6) +
Confluence (4)
Confluence (4) +
GitHub (4)
GitHub (4) +
Zendesk (4)
Zendesk (4) +
Google Drive (4)
Google Drive (4) +
Notion (4)
Notion (4) D
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Create a Jira Software Server issue for every new Delighted response, and notify your support channel in Slack.
New Delighted survey responses immediately create corresponding Jira Software Server issues and post an alert in Slack, keeping your developers instantly informed.
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If a Delighted survey response indicates low satisfaction, create a high-priority Jira Software Server issue and alert your management channel in Slack.
Low customer ratings in Delighted automatically flag urgent issues in Jira Software Server and notify leaders in Slack for rapid escalation.
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When a Jira Software Server issue linked to customer feedback is updated, schedule a follow-up survey in Delighted and post the update in Slack.
Resolving a Jira Software Server issue automatically schedules a Delighted follow-up survey and announces the resolution in Slack.
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Use Claude to analyse every Delighted survey comment, create a classified Jira Software Server issue, and notify your product team in Slack.
Claude categorises Delighted feedback comments so your Jira Software Server issues are properly labelled and your product team is alerted in Slack.
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Turn every Delighted survey response into a Jira Software Server issue, create a support ticket in Zendesk, and announce it in Slack.
Customer feedback from Delighted generates a Jira Software Server tracking issue, logs a Zendesk ticket, and notifies your team in Slack.
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Log every Delighted survey response as a Jira Software Server issue and confirm receipt directly to the customer in Slack.
Every Delighted survey submission creates a Jira Software Server issue and sends a direct message confirmation in Slack.
Supported triggers and actions for Jira Software Server and Delighted
Mix and match to build the exact automation you need
Jira Software Server Triggers & Actions
Issue is created in Jira Software Server
Triggers the automation when a new issue is created
Try it → Issue is created(via JQL) in Jira Software Server
Triggers the automation when a new issue is created via JQL
Try it → Project is created in Jira Software Server
Triggers the automation when a new project is created
Try it → Issue type is created in Jira Software Server
Triggers the automation when a new issue type is added
Try it → Issue priority is created in Jira Software Server
Triggers the automation when priority is assignd to any issue
Try it → Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
Try it → What can you automate with Delighted + Jira Software Server?
Turn customer feedback into actionable engineering tasks and keep your project boards updated without manual effort.
🚀
Turn every survey response into an issue
Automatically generate a Jira Software Server issue the moment a new survey response is received in Delighted. Eliminate manual copying and start tracking customer feedback immediately.
📋
Capture every submitted feedback field
Map customer happiness scores, comments, and metadata from Delighted surveys straight into custom Jira Software Server issue fields. Your project boards receive complete context for every review.
🔔
Alert your team instantly on new feedback
Notify your engineers and support staff the second a critical customer rating arrives. Connect Delighted and Jira Software Server to keep your entire team informed in real time.
🔀
Route issues based on survey scores
Set up conditional workflows that assign high-priority Jira Software Server issues when Delighted scores are low, and standard issues when satisfaction is high.
🔄
Keep project boards up to date automatically
Synchronize status changes between your customer feedback platform and agile management tools so your project history remains accurate.
🔍
Search and update existing records
Look up existing Jira Software Server issues by field before creating new entries, preventing duplicate tracking tasks for recurring customer feedback.
📅
Trigger follow-up surveys on issue resolution
Automatically schedule a Delighted satisfaction survey when a Jira Software Server issue is marked as resolved, closing the feedback loop effortlessly.
💬
Extend your workflow to team chat apps
Combine Delighted and Jira Software Server with Slack to broadcast new customer feedback and project updates directly to your engineering channels.
And much more...
Who is Delighted + Jira Software Server integration for?
Product managers, support leads, and agile teams rely on this integration to eliminate manual data entry and track customer satisfaction metrics in real time.
Customer Success Managers
Support Team Leads
Product Owners
Operations Directors
Agile Project Managers
Quality Assurance Leads
📈
Customer Success Managers
You're reviewing survey responses in Delighted but your tracking boards only update when someone manually copies feedback over, so your happiness metrics are always outdated — with this integration, every new response populates your Jira Software Server project instantly and your data stays current.
⚡
Support Team Leads
You need to escalate critical customer feedback to developers immediately, but manual handoffs mean critical bug reports sit in survey inboxes for hours — automating both apps means every low-score response creates a priority Jira Software Server issue the moment it arrives.
📋
Product Owners
You answer to stakeholders who want visibility into how customer feedback drives development work, but scattered survey data makes reporting a chore — this integration means every piece of feedback links directly to your Jira Software Server roadmap items.
🔄
Operations Directors
The volume of customer feedback is too high for your team to keep up with by hand, leading to missed bug reports and unaddressed feature requests — connecting these apps means every survey response flows straight into your agile workflow without manual intervention.
🛠️
Agile Project Managers
You depend on customer happiness data to prioritize your sprint backlog, but waiting for manual exports delays your planning cycles — automating both apps means your Jira Software Server boards reflect live customer sentiment instantly.
🗂️
Quality Assurance Leads
You need a reliable history of customer complaints tied to specific code issues, but manual logging leaves gaps in your project records — with this integration, every customer comment maps directly to its corresponding Jira Software Server task.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Software Server + Delighted
Build and manage your Jira Software Server + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Server + Delighted with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
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Connect Accounts
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Automation is ready
Connect Jira Software Server + Delighted Now 
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Frequently Asked Questions
How do I connect Delighted to Jira Software Server?
You can connect Delighted to Jira Software Server in 1 click using ready templates or ask Integrately AI to build the automation and map the fields. You can also integrate apps like Slack, Confluence, and GitHub.
Can I automatically create Jira Software Server issues from Delighted survey responses?
Can I connect Delighted, Jira Software Server, and Slack?
What is a good Zapier alternative for Delighted and Jira Software Server?
How does Delighted data trigger actions in Jira Software Server?
Can I update Jira Software Server issues based on Delighted feedback scores?
Do I need coding skills to automate Delighted and Jira Software Server?
Is the Delighted and Jira Software Server integration free?
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