When New survey response is received in Delighted > Check any condition > Send Email in Gmail
Delighted + Gmail Integration
Delighted + Gmail Integration
Integrate Delighted to Gmail in one click, or tell Integrately AI how you want each survey response handled. Capture feedback, send personalized replies, update your inbox, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
New survey response is received in Delighted Instant
Email is received in Gmail- Label is added to email in Gmail
- New email is starred in Gmail
- Email matching search is received in Gmail
- Thread is started in Gmail
- Label is created in Gmail
2.
- Schedule a survey in Delighted
- Send email in Gmail
- Reply to email in Gmail
- Create draft in Gmail
- Create draft reply in Gmail
- Delete label in Gmail
- Search email in Gmail
- Add label to email in Gmail
- Remove label from email in Gmail
- Create label in Gmail
- Update label in Gmail
Trusted by experts at...
Ready Workflows for Delighted + Gmail Integration
Capture feedback, send email notifications, draft replies, and keep communication channels updated, all in just one click.
Most popular automations
When New survey response is received in Delighted > Check any condition > Create draft in Gmail
Delighted + Gmail Integration
When New survey response is received in Delighted > Check any condition > Create draft reply in Gmail
Delighted + Gmail Integration
When New survey response is received in Delighted > Check any condition > Reply to email in Gmail
Delighted + Gmail Integration
Send Gmail email for new Delighted response
When you receive a new Delighted response, you can automatically send a Gmail email. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!
So go ahead and set up your automatic Gmail email today. Your future self will thank you.
See moreSo go ahead and set up your automatic Gmail email today. Your future self will thank you.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Delighted + Gmail flow
Sync survey feedback with your CRM, support platform, team chat, and project management tools after every customer interaction. Pick a combination and activate it in one click.
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Hubspot (4)
Hubspot (4) +
Slack (4)
Slack (4) +
Intercom (4)
Intercom (4) +
Salesforce (4)
Salesforce (4) +
Zendesk (4)
Zendesk (4) +
Asana (4)
Asana (4) D
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Add every new Delighted survey response to HubSpot, and send a notification email in Gmail
New survey responses appear in HubSpot instantly and your team receives a confirmation email in Gmail, so customer feedback is never missed.
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Create a HubSpot deal from low Delighted scores, and draft a response email in Gmail
Negative feedback in Delighted automatically opens a HubSpot deal and prepares a Gmail draft, allowing swift customer recovery.
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If a Delighted response is positive, update HubSpot records and send an appreciation email via Gmail
High-scoring survey responses update HubSpot contact records and trigger a warm thank-you email sent through Gmail.
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Use Claude to analyse Delighted survey sentiment, log the insight in HubSpot, and email the brief via Gmail
Claude evaluates customer feedback from Delighted, logs the summary in HubSpot, and emails the brief through Gmail.
Supported triggers and actions for Delighted and Gmail
Mix and match to build the exact automation you need
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
Try it → Gmail Triggers & Actions
Email matching search is received in Gmail
Triggers the automation when an incoming email matches a particular search criteria
Try it → What can you automate with Delighted + Gmail?
Streamline your customer feedback operations by connecting survey responses directly to email communication and team workflows.
🚀
Automate feedback notifications instantly
Send notification emails in Gmail the moment a new survey response is received in Delighted, ensuring your team never misses customer feedback.
📝
Capture every survey field accurately
Map qualitative comments, numerical ratings, and metadata from Delighted surveys directly into your email drafts and records without manual typing.
🔔
Alert the right person immediately
Route low satisfaction scores to support managers and positive ratings to account executives through automated email dispatches.
🔀
Branch workflows based on ratings
Send a personalised thank-you email for promoter scores while simultaneously opening support tickets and urgent draft replies for detractors.
🔄
Keep downstream records up to date
Synchronise customer feedback scores and response dates across your CRM, help desk, and email archives in real time.
🔍
Add or update records without duplicates
Automatically match incoming survey responses with existing contact profiles to update their score rather than creating duplicate entries.
⏱️
Handle follow-up actions efficiently
Prepare draft replies, schedule follow-up tasks, and track customer recovery statuses from a single automated pipeline.
🔗
Extend your workflow to team apps
Connect Delighted and Gmail with tools like HubSpot, Slack, or Zendesk to create robust multi-step automation pipelines.
And much more...
Who is Delighted + Gmail integration for?
Customer success teams, operations managers, and support leaders use this integration to automate feedback workflows, streamline email communication, and eliminate manual data entry.
Customer Success Managers
Support Team Leads
Operations Directors
Customer Support Agents
Account Executives
Quality Assurance Leads
📈
Customer Success Managers
You're reviewing survey scores by hand to identify accounts at risk, but your team only finds out about unhappy customers after hours have passed — automating both apps means every survey response triggers instant alerts and updates, so your retention efforts stay proactive.
⚡
Support Team Leads
You need to act fast on negative feedback submissions, but manual triage delays your response times and leaves critical issues unresolved — this integration means every low score immediately generates support tickets and draft emails, ensuring rapid customer recovery.
📊
Operations Directors
You answer to executive leadership with satisfaction reports, but gathering feedback data across disparate tools creates persistent reporting gaps — with this integration, every survey response flows directly into your records, giving you reliable metrics on demand.
📨
Customer Support Agents
The volume of daily survey feedback is too high for anyone to keep up by hand, leading to missed follow-ups and overlooked comments — automating both apps means feedback items route directly to your inbox and help desk, keeping your workload manageable.
🤝
Account Executives
You own client relationships and depend on someone upstream to hand over satisfaction insights, but manual handoffs cause communication delays — connecting these apps means survey results land in your CRM instantly, giving you complete context before every client call.
🗂️
Quality Assurance Leads
You need a reliable history of customer sentiment across all interactions, but manual tracking leaves missing records and incomplete logs — automating both apps means every response is captured accurately, ensuring a spotless audit trail of customer feedback.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Delighted + Gmail
Build and manage your Delighted + Gmail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Delighted + Gmail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Delighted + Gmail Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Delighted to Gmail?
You can connect Delighted to Gmail in 1 click using ready templates on Integrately. Choose a pre-built workflow, link your accounts, and let Integrately AI handle field mapping instantly.
Can I automatically send an email in Gmail when a new survey response arrives in Delighted?
Can I connect Delighted, Gmail, and Slack?
What is a good Zapier alternative for Delighted and Gmail?
How does Delighted data trigger email actions in Gmail?
Can I filter Gmail email actions based on Delighted survey scores?
Do I need coding skills to automate Delighted and Gmail?
Is the Delighted and Gmail integration free?
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