Jira Service Desk + Cloze Integration

Integrate Cloze to Jira Service Desk in one click, or tell Integrately AI how you want each request handled. Log new requests, update professional connections, search existing tickets, and sync customer details automatically.

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1.
  • Jira Service Desk
    Request is created in Jira Service Desk
  • Jira Service Desk
    Request is updated in Jira Service Desk
  • Cloze
    Person is updated in Cloze Instant
  • Cloze
    Project is updated in Cloze Instant
  • Cloze
    Company is updated in Cloze Instant
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2.
  • Jira Service Desk
    Search request in Jira Service Desk
  • Jira Service Desk
    Comment on request in Jira Service Desk
  • Jira Service Desk
    Create request in Jira Service Desk
  • Jira Service Desk
    Get attachment by ID in Jira Service Desk
  • Cloze
    Create person in Cloze
  • Cloze
    Update person in Cloze
  • Cloze
    Create note in Cloze
  • Cloze
    Create communication in Cloze
  • Cloze
    Create to do in Cloze
  • Cloze
    Update company in Cloze
  • Cloze
    Create company in Cloze
  • Cloze
    Create timeline event in Cloze
  • Cloze
    Create project in Cloze
  • Cloze
    Update project in Cloze

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Ready Workflows Ready Workflows for Cloze + Jira Service Desk Integration

Create service requests, update professional connections, sync communication history, and notify support agents, all in just one click.

Most popular automationmost-popular-automations
Jira Service Desk + Cloze Integration

Create Cloze person from new Jira Service Desk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding persons in Cloze. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Cloze integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a person in Cloze.

This makes it easy to keep track of your support tickets and persons in one place.
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Connect more apps to your Cloze + Jira Service Desk flow

Track customer requests across your support queue, team chats, documentation, and spreadsheets. Pick a combination and activate it in one click.

Jira Service Desk
Cloze
+
SlackSlack (4)
+
ConfluenceConfluence (3)
+
Google SheetsGoogle Sheets (3)
+
GmailGmail (3)
+
Google CalendarGoogle Calendar (3)
+
TrelloTrello (3)
C
J
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Create a Jira Service Desk request for every updated Cloze person and notify your support channel in Slack
Updated Cloze professional connections instantly generate support requests in Jira Service Desk while alerting your team in Slack.
J
C
S
When a Jira Service Desk request is created, create a person record in Cloze and post an alert in Slack
New Jira Service Desk requests automatically create professional connection records in Cloze and notify your team on Slack.
J
C
S
When a Jira Service Desk request is updated, update the matching Cloze person and notify your team in Slack
Jira Service Desk request updates automatically refresh Cloze person records and post progress notices in Slack.
C
J
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When a project is updated in Cloze, create a Jira Service Desk request and notify your team in Slack
Cloze project updates trigger new Jira Service Desk requests and post immediate notifications in Slack.

Supported triggers and actions for Jira Service Desk and Cloze

Mix and match to build the exact automation you need

Jira Service Desk
Jira Service Desk Triggers & Actions
Request is created in Jira Service Desk
Triggers the automation when a new request is created
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Request is updated in Jira Service Desk
Triggers the automation when a request is updated
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Search request in Jira Service Desk
Searches for a request
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Comment on request in Jira Service Desk
Adds a comment to a request
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Create request in Jira Service Desk
Generates a new request
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Get attachment by ID in Jira Service Desk
Retrieves an attachment by its unique id
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Cloze
Cloze Triggers & Actions
Instant
Person is updated in Cloze
Triggers the automation when a person's details are updated
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Instant
Project is updated in Cloze
Triggers the automation when a project is updated
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Instant
Company is updated in Cloze
Triggers the automation when the company's profile is updated
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Create person in Cloze
Generates a new person
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Update person in Cloze
Updates the information of a person
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Create note in Cloze
Creates a new note in the particular format
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Create communication in Cloze
Sends out messages or notifications to designated recipients
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Create to do in Cloze
Creates a new to-do item
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Update company in Cloze
Updates company information
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Create company in Cloze
Generates a new company profile with given details
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Create timeline event in Cloze
Creates a new timeline event
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Create project in Cloze
Creates a new project
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Update project in Cloze
Updates project information
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What can you automate with Cloze + Jira Service Desk?

Streamline your customer support and professional relationship management with ready-made automation flows.

What you can automate?
🔄
Sync support requests with professional connections
Create a Jira Service Desk request automatically whenever a person or project is updated in Cloze, keeping your support queue and relationship records fully aligned.
📝
Capture every submitted request detail
Map available Jira Service Desk request fields into corresponding Cloze notes and timeline events instead of just transferring basic names.
🔔
Alert support agents instantly
Send immediate notifications in Slack whenever a new request is created in Jira Service Desk or a key contact is updated in Cloze.
🔀
Route requests based on submitted priority
Trigger different actions in Cloze depending on the priority level submitted in your Jira Service Desk request form.
🔄
Keep records updated as tickets change
Automatically update Cloze person and project records whenever a Jira Service Desk request status changes or receives a new comment.
🔍
Search and update instead of creating duplicates
Search existing Jira Service Desk requests before creating new records, ensuring your database stays clean and free of duplicate entries.
✅
Handle resolved and closed statuses
Trigger automated timeline updates in Cloze when a Jira Service Desk request is resolved or closed out.
💬
Extend workflows to team communication apps
Connect your Cloze and Jira Service Desk workflow with Slack to post automated updates directly into your support channel.
And much more...

Who is Cloze + Jira Service Desk integration for?

Connecting Cloze and Jira Service Desk helps support teams, account managers, and project coordinators streamline request management and professional relationship tracking without manual data entry.

Operations managers
Operations managers
Customer support agents
Customer support agents
Client success managers
Client success managers
Support operations leads
Support operations leads
Project coordinators
Project coordinators
Account executives
Account executives
📈
Operations managers
You're reviewing support volumes and relationship metrics across systems, but your tracking data only updates when someone manually exports tickets, so your performance reports are always a few hours behind — with this integration, every new request lands in your database instantly and your records stay current.
⚡
Customer support agents
You manage incoming client inquiries all day, but ticket data rarely matches your relationship management database, leaving you blind to client history — with this integration, every support request automatically updates your contact profiles so you always know who you are helping.
🤝
Client success managers
You answer to key accounts that expect prompt resolution updates, but finding active tickets across separate platforms takes valuable minutes — with this integration, every service request links directly to your professional connections, letting you provide accurate updates immediately.
📊
Support operations leads
Your team handles high inquiry volumes daily, but manually copying ticket details into your relationship app causes severe backlogs — with this integration, every support interaction syncs automatically, eliminating manual data entry entirely.
📋
Project coordinators
You depend on upstream ticket creation to kick off client projects, but delays in manual handoffs stall your timelines — with this integration, project updates and service requests trigger instantly across both apps, keeping your workflow moving.
🗂️
Account executives
You need a reliable communication history across every account, but fragmented ticket logs leave major gaps in client records — with this integration, every interaction is captured and organized automatically in one place.
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Why choose Integrately to automate Jira Service Desk + Cloze

Build and manage your Jira Service Desk + Cloze automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Jira Service Desk + Cloze with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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in $19.99
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Frequently Asked Questions

How do I connect Cloze to Jira Service Desk?
Frequently Asked Questions
You can connect Cloze to Jira Service Desk in 1 click using ready templates on Integrately, or ask Integrately AI to build the integration and map the fields for your workflow.
Can I automatically create Jira Service Desk requests from Cloze person updates?
Frequently Asked Questions
Can I connect Cloze, Jira Service Desk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Cloze and Jira Service Desk?
Frequently Asked Questions
How does Cloze handle contact data during Jira Service Desk request creation?
Frequently Asked Questions
Can Jira Service Desk requests be searched automatically when Cloze records update?
Frequently Asked Questions
Do I need coding skills to automate Cloze and Jira Service Desk?
Frequently Asked Questions
Is the Cloze and Jira Service Desk integration free?
Frequently Asked Questions
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