Clockify + Zendesk Integration

Integrate Clockify to Zendesk in one click, or tell Integrately AI how you want each time entry handled. Create support tickets instantly, sync project data across your support desk, alert your team, and trigger follow-ups automatically.

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1.
  • Clockify
    User is activated workspace in Clockify Instant
  • Clockify
    Invoice is created in Clockify Instant
  • Clockify
    Invoice is updated in Clockify Instant
  • Clockify
    Time entry is updated in Clockify Instant
  • Clockify
    Time entry is deleted in Clockify Instant
  • Clockify
    User is deactivated workspace in Clockify Instant
  • Clockify
    User is joined workspace in Clockify Instant
  • Clockify
    User is deleted from workspace in Clockify Instant
  • Clockify
    User is updated in Clockify Instant
  • Clockify
    New approval request is created in Clockify Instant
  • Clockify
    Approval request status is updated in Clockify Instant
  • Clockify
    Time off is requested in Clockify Instant
  • Clockify
    Time off request is approved in Clockify Instant
  • Clockify
    Time off request is rejected in Clockify Instant
  • Clockify
    Time off request is withdrawn in Clockify Instant
  • Clockify
    Time entry is created in Clockify
  • Clockify
    Task is created in Clockify Instant
  • Clockify
    Timer is started in Clockify Instant
  • Clockify
    Timer is stopped in Clockify Instant
  • Clockify
    Project is created in Clockify Instant
  • Clockify
    Workspace is created in Clockify
  • Clockify
    Client is created in Clockify Instant
  • Clockify
    Tag is created in Clockify Instant
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
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2.

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Ready Workflows Ready Workflows for Clockify + Zendesk Integration

Track billable time, create tickets from entries, update project statuses, alert support agents, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Zendesk + Clockify Integration

Create Clockify task from new Zendesk ticket

If you're using Zendesk for customer support and Clockify for time tracking, then this automation is for you.

This can help you bill customers for the time you spend on their ticket, or simply keep track of how much time is being spent on support task. It's easy to set up and only takes a few minutes!
Activate
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Connect more apps to your Clockify + Zendesk flow

Extend your time tracking and support workflows with external databases, task managers, and team chat tools. Pick a combination and activate it in one click.

Clockify
Zendesk
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Jira Software CloudJira Software Cloud (4)
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ClickUpClickUp (3)
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SlackSlack (3)
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AsanaAsana (3)
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Google SheetsGoogle Sheets (3)
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TrelloTrello (3)
C
Z
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Create a Zendesk ticket from every new Clockify time entry, and add an issue in Jira Software Cloud.
Every Clockify time entry instantly generates a Zendesk ticket and a Jira Software Cloud issue, eliminating manual handoffs between teams.
Z
C
J
When a Zendesk ticket is solved, update the related Clockify time entry and transition the Jira Software Cloud issue.
Closed Zendesk tickets update your Clockify records and advance your Jira Software Cloud issues automatically.
Z
C
J
Create a Jira Software Cloud bug ticket whenever an urgent Zendesk ticket is linked to a Clockify project.
Urgent Zendesk tickets automatically trigger Jira Software Cloud issues while logging billable time in Clockify.
Z
C
C
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Use Claude to summarise complex Zendesk tickets before creating a Clockify task and logging an issue in Jira Software Cloud.
Claude generates summaries of Zendesk tickets to populate Clockify tasks and Jira Software Cloud issues.

Supported triggers and actions for Clockify and Zendesk

Mix and match to build the exact automation you need

Clockify
Clockify Triggers & Actions
Instant
User is activated workspace in Clockify
Triggers when a user is activated in a workspace
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Instant
Invoice is created in Clockify
Triggers when an invoice is created
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Instant
Invoice is updated in Clockify
Triggers when an invoice is updatedTriggers when an invoice is updated
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Instant
Time entry is updated in Clockify
Triggers when a time entry is updated
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Instant
Time entry is deleted in Clockify
Triggers when a time entry is deleted
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Instant
User is deactivated workspace in Clockify
Triggers when a user is deactivated from a workspace
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Instant
User is joined workspace in Clockify
Triggers when a user joins a workspace
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Instant
User is deleted from workspace in Clockify
Triggers when a user is deleted from a workspace
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Instant
User is updated in Clockify
Triggers when a user is updated
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Instant
New approval request is created in Clockify
Triggers when a new approval request is created
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Instant
Approval request status is updated in Clockify
Triggers when approval request status is updated
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Instant
Time off is requested in Clockify
Triggers when time off is requested
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Instant
Time off request is approved in Clockify
Triggers when a time off request is approved
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Instant
Time off request is rejected in Clockify
Triggers when a time off request is rejected
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Instant
Time off request is withdrawn in Clockify
Triggers when a time off request is withdrawn
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Time entry is created in Clockify
Triggers the automation when a new time entry is created
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Instant
Task is created in Clockify
Triggers the automation when a new task is created
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Instant
Timer is started in Clockify
Triggers the automation when a timer is started
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Instant
Timer is stopped in Clockify
Triggers the automation when the timer is stopped
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Instant
Project is created in Clockify
Triggers the automation when a new project is created
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Workspace is created in Clockify
Triggers the automation when a new workspace is created
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Instant
Client is created in Clockify
Triggers the automation when a new client is created
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Instant
Tag is created in Clockify
Triggers the automation when a tag is added
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Create group in Clockify
Creates a new group
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Search group in Clockify
Searches for a group
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Update group in Clockify
Updates a group
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Delete group in Clockify
Deletes a group
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Add user to group in Clockify
Adds a user to a group
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Remove user from group in Clockify
Removes a user from a group
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Create invoice in Clockify
Generates a new invoice.
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Create task in Clockify
Creates a new task
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Search task in Clockify
Searches for a task
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Create Project in Clockify
Creates a new project
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Search Project in Clockify
Searches for a project
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Get project by id in Clockify
Retrieves project information using the project id
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Get task by id in Clockify
Retrieves a task using its id
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Update Project in Clockify
Updates project information
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Create Time Entry in Clockify
Creates a new time entry without manual input
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Search time entry in Clockify
Searches for a time entry
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Start Timer in Clockify
Initiates a countdown or stopwatch for tracking time
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Stop Timer in Clockify
Stops the timer countdown
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Search client in Clockify
Searches for a client
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Create client in Clockify
Generates a new client profile
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Search client by id in Clockify
Searches for a client based on their id
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Search Tag in Clockify
Searches for a tag
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Create tag in Clockify
Generates a new tag
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Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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What can you automate with Clockify + Zendesk?

Discover the most powerful workflows for synchronizing time tracking records and customer support operations.

What you can automate?
⏱️
Create Zendesk tickets from new Clockify time entries
Turn billable time logs in Clockify into active Zendesk support tickets the moment work starts. Eliminate manual handoffs between project tracking and customer service queues.
📝
Capture every submitted ticket field and time attribute
Map all custom fields, descriptions, and metadata from Zendesk directly into Clockify time entries. Your logs maintain complete context for every billable hour.
🔔
Alert your support team as soon as time logs update
Trigger instant notifications in your team chat whenever a Clockify timer starts or stops against a Zendesk account. Keep support staff aligned with billable milestones.
🔀
Route records based on submitted priority fields
Send high-priority Zendesk tickets to urgent Clockify project queues while routing standard requests to general logs. Ensure appropriate handling for every client tier.
🔄
Keep project destinations up to date as tickets change
Synchronize status modifications between Zendesk tickets and Clockify time entries in real time. Prevent discrepancies across your operational systems.
🔍
Search and update instead of creating duplicates
Check for existing client records in Zendesk before logging new entries from Clockify. Maintain clean databases without redundant records.
✅
Handle later status changes like ticket resolution
Automatically close out billable Clockify tasks or update project hours when a Zendesk ticket is marked solved. Streamline your end-of-project closeout.
🔗
Extend flows to popular task and chat apps
Connect your core Clockify and Zendesk automation with Slack or Google Sheets to notify stakeholders and log audit trails effortlessly.
And much more...

Who is Clockify + Zendesk integration for?

Connect Clockify and Zendesk to synchronize billable hours with support ticket workflows, eliminating manual data entry for growing service teams.

Support operations managers
Support operations managers
Customer success leads
Customer success leads
Project consultants
Project consultants
Helpdesk supervisors
Helpdesk supervisors
Operations specialists
Operations specialists
Finance coordinators
Finance coordinators
📈
Support operations managers
You review support throughput and billable hours every week, but your time logs only update when someone manually exports records, so the metrics you are optimising against are always a few hours behind — this integration means every new time entry lands in your helpdesk instantly and your data stays current.
⚡
Customer success leads
You need to act fast when high-priority client issues arise, and you find out too late because tracking data remains trapped in disconnected time sheets — automating both apps means every ticket triggers instant updates so your team responds without delay.
📋
Project consultants
You answer to external clients who want to see daily progress reports, but compiling billable hours and support tickets by hand takes hours away from billable work — with this integration, client updates happen automatically and project visibility remains crystal clear.
🔄
Helpdesk supervisors
The volume of customer tickets is too high for anyone to keep up by hand while logging project time in parallel systems — connecting these apps means routine ticket creation runs smoothly and your staff avoids repetitive copy-pasting.
🔗
Operations specialists
You own the next step in customer onboarding and depend on upstream time entries to hand over tasks to support agents — this integration means handoffs occur instantly without manual notification bottlenecks.
🗂️
Finance coordinators
You need a reliable history of billable client hours and support resolutions, but keep finding gaps caused by missed manual entries — automating both apps means your logs capture every transaction accurately.
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Why choose Integrately to automate Clockify + Zendesk

Build and manage your Clockify + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Clockify + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
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Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Clockify to Zendesk?
Frequently Asked Questions
You can connect Clockify to Zendesk in 1 click using ready-made workflows on Integrately, or ask Integrately AI to build custom multi-step sequences connecting Jira Software Cloud, Slack, and 1,500+ other apps.
Can I automatically create Zendesk tickets from Clockify time entries?
Frequently Asked Questions
Can I connect Clockify, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Clockify and Zendesk?
Frequently Asked Questions
How do Clockify time entries trigger Zendesk tickets?
Frequently Asked Questions
How do solved Zendesk tickets update Clockify records?
Frequently Asked Questions
Do I need coding skills to automate Clockify and Zendesk?
Frequently Asked Questions
Is the Clockify and Zendesk integration free?
Frequently Asked Questions
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You Can Also Connect Clockify or Zendesk With 1500+ Other Apps

Clockify
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Zendesk
Popular Zendesk Integrations
Sync Zendesk with CRM, email, and messaging platforms to streamline customer support operations and follow-ups.
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