Clio + Twilio Integration

Integrate Clio to Twilio in one click, or tell Integrately AI how you want each matter handled. Send text messages, log communications, update contact records, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Clio
    Contact is created in Clio Instant
  • Clio
    Task is created in Clio Instant
  • Clio
    Matter is created in Clio Instant
  • Clio
    Communication is created in Clio Instant
  • Clio
    Bill state is updated in Clio Instant
  • Clio
    Task status has updated in Clio Instant
  • Clio
    Calendar entry is created in Clio Instant
  • Clio
    Matter status has updated in Clio Instant
  • Clio
    Matter note is created in Clio
  • Clio
    Activity is created in Clio Instant
  • Clio
    New bill is created in Clio Instant
  • Clio
    Document is created in Clio
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
Arrow Right
2.
  • Clio
    Search task by name in Clio
  • Clio
    Create task in Clio
  • Clio
    Create communication in Clio
  • Clio
    Update task in Clio
  • Clio
    Upload document in Clio
  • Clio
    Assign task template list to matter in Clio
  • Clio
    Create person contact in Clio
  • Clio
    Update person contact in Clio
  • Clio
    Search person contact in Clio
  • Clio
    Search contact by custom field in Clio
  • Clio
    Create time entry (Activity) in Clio
  • Clio
    Update matter in Clio
  • Clio
    Create matter in Clio
  • Clio
    Create matter note in Clio
  • Clio
    Create matter folder in Clio
  • Clio
    Create calendar entry in Clio
  • Clio
    Search matter in Clio
  • Clio
    Create expense entry (Activity) in Clio
  • Clio
    Search matter by custom field in Clio
  • Clio
    Create company contact in Clio
  • Clio
    Update company contact in Clio
  • Clio
    Search company contact in Clio
  • Clio
    Search user in Clio
  • Clio
    Search bill in Clio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Clio + Twilio Integration

Send appointment reminders, log incoming messages, update matter statuses, and alert your team, all in just one click.

Most popular automationmost-popular-automations
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Got a different task in mind? Describe it

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Connect more apps to your Clio + Twilio flow

Connect scheduling, email, and team chat tools to keep your practice running smoothly after your core automation fires. Pick a combination and activate it in one click.

Clio
Twilio
+
Google CalendarGoogle Calendar (4)
+
ClioClio (4)
+
GmailGmail (4)
+
Microsoft OutlookMicrosoft Outlook (4)
+
SlackSlack (4)
+
QuickBooks OnlineQuickBooks Online (4)
C
G
T
Create a Google Calendar event for every new Clio matter, and send a confirmation SMS in Twilio
New Clio matters instantly schedule a Google Calendar event and trigger a Twilio SMS reminder, keeping your team and clients aligned.
C
G
T
When a Clio calendar entry is created, add it to Google Calendar and send a notification via Twilio
Clio calendar entries sync directly to Google Calendar while Twilio alerts your client immediately.
C
G
T
When a Clio matter status updates, update Google Calendar and send an SMS update in Twilio
Matter status changes update your Google Calendar schedule and notify clients via Twilio automatically.
C
G
T
Use Claude to summarise Clio matter notes, update Google Calendar, and send a briefing via Twilio
AI summarises Clio matter notes to schedule Google Calendar review blocks and notify staff via Twilio.

Supported triggers and actions for Clio and Twilio

Mix and match to build the exact automation you need

Clio
Clio Triggers & Actions
Instant
Contact is created in Clio
Triggers the automation when a new contact is created
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Instant
Task is created in Clio
Triggers the automation when a new task is created
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Instant
Matter is created in Clio
Triggers the automation when a new matter is created
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Instant
Communication is created in Clio
Triggers the automation when a new communication is created
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Instant
Bill state is updated in Clio
Triggers the automation when a bill state has been updated
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Instant
Task status has updated in Clio
Triggers the automation when a Task status has been updated
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Instant
Calendar entry is created in Clio
Triggers the automation when a new calendar entry is created
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Instant
Matter status has updated in Clio
Triggers the automation when the status of a particular matter is updated
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Matter note is created in Clio
Triggers the automation when a new note is added to any matter
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Instant
Activity is created in Clio
Triggers the automation when a new activity is created
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Instant
New bill is created in Clio
Triggers the automation when a new bill is raised
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Document is created in Clio
Triggers the automation when a new document is created
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Search task by name in Clio
Finds a task by its name
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Create task in Clio
Generates a new task
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Create communication in Clio
Generates a new communication
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Update task in Clio
Modifies an existing task
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Upload document in Clio
Adds a document
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Assign task template list to matter in Clio
Generates a new communication
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Create person contact in Clio
Adds a new contact to the person database
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Update person contact in Clio
Updates contact information for a person
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Search person contact in Clio
Searches for a person contact
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Search contact by custom field in Clio
Locates and retrieves contacts using a custom field
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Create time entry (Activity) in Clio
Record and track time spent on a activity
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Update matter in Clio
Updates matter details with the latest information
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Create matter in Clio
Generates new matter
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Create matter note in Clio
Generates a note for new matters
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Create matter folder in Clio
Generates a folder for organizing matter
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Create calendar entry in Clio
Adds a new event to the calendar
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Search matter in Clio
Searches for a matter
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Create expense entry (Activity) in Clio
Record a new expense entry
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Search matter by custom field in Clio
Searches for a matter using a custom field
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Create company contact in Clio
Adds a new contact for a company into the company's contact list
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Update company contact in Clio
Updates contact information for company records
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Search company contact in Clio
Retrieves contact information for a company
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Search user in Clio
Searches for a user
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Search bill in Clio
Searches for a bill
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Clio + Twilio?

Streamline legal practice management and client communications with ready-made workflows designed for law firms.

What you can automate?
📱
Send automated SMS updates for new matters
Trigger instant text messages in Twilio the moment a new matter is created in Clio, keeping clients informed immediately.
💬
Capture every text message detail into case notes
Log incoming client SMS messages and call recordings directly into Clio as communications or matter notes without manual copying.
🔔
Alert your legal team upon client replies
Notify staff members instantly whenever a client replies to a Twilio message or call.
🔀
Route communications based on matter custom fields
Send different Twilio message templates depending on the practice area or custom field values submitted in Clio.
🔄
Keep matter statuses updated in real time
Synchronize status changes between your practice management software and communication channels automatically.
🔍
Search and update existing contacts automatically
Match incoming communications with existing Clio person or company contacts instead of creating duplicate entries.
💳
Trigger payment reminders when bills update
Send automated billing notifications via Twilio SMS whenever a bill state is updated or created in Clio.
📊
Extend your legal workflows to Slack
Broadcast client updates and task notifications to your team Slack channels the moment automation triggers.
And much more...

Who is Clio + Twilio integration for?

Connecting Clio and Twilio eliminates manual communication bottlenecks, keeping legal teams and clients perfectly synchronized across every case.

Managing partners and practice administrators
Managing partners and practice administrators
Legal intake coordinators
Legal intake coordinators
Client relations managers
Client relations managers
High-volume practice legal assistants
High-volume practice legal assistants
Litigation paralegals
Litigation paralegals
Billing and compliance managers
Billing and compliance managers
📈
Managing partners and practice administrators
You review practice metrics and case volume reports regularly, but your communication logs only update when someone manually exports records, so your operational numbers are always a few hours behind — with this integration, every client interaction lands in your system instantly and your reporting data stays current.
Legal intake coordinators
You need to respond to incoming client enquiries immediately, but manual data entry between platforms means leads wait too long for an initial response — this integration means every new client message triggers instant text replies and task creation without manual delays.
🤝
Client relations managers
You answer to clients who expect real-time updates on their active matters, but tracking down case notes across disconnected tools leaves you unprepared during check-ins — automating both apps means client updates and SMS notifications fire automatically as work progresses.
📋
High-volume practice legal assistants
You handle hundreds of client communications and document filings weekly, but copying conversation histories by hand creates frequent tracking errors — connecting these apps means every text message and call log populates your records automatically.
⚖️
Litigation paralegals
You own the next step in case preparation and depend on timely handoffs from client communications, but missed text messages stall your workflow — with this integration, every client interaction immediately triggers task assignments and calendar events.
📁
Billing and compliance managers
You need a reliable audit history for every billable minute and communication, but manual entry leaves noticeable gaps in case files — automating both apps means every call and bill state update is logged accurately.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Clio + Twilio

Build and manage your Clio + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Clio + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Clio to Twilio?
Frequently Asked Questions
You can connect Clio and Twilio in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking your practice management platform with communication tools like Slack and Google Calendar.
Can I automatically send an SMS in Twilio when a new matter is created in Clio?
Frequently Asked Questions
Can I connect Clio, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Clio and Twilio?
Frequently Asked Questions
How are new Clio matters handled in automated workflows?
Frequently Asked Questions
Can incoming Twilio messages be logged in Clio automatically?
Frequently Asked Questions
Do I need coding skills to set up Clio and Twilio automations?
Frequently Asked Questions
Is the Clio and Twilio integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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