Integrate Clickatell to Jira Software Server in one click, or tell Integrately AI how you want each text message handled. Create issues, update projects, alert your team, and track progress automatically.
Create Jira issues from Clickatell SMS automatically
Turn incoming customer text messages into actionable development tasks in Jira Software Server instantly. Eliminate manual data entry and ensure every request is tracked.
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Capture every submitted SMS parameter and detail
Map all available message fields and sender numbers into Jira issue descriptions instead of just a basic body text, giving your engineering team complete context.
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Send instant SMS alerts on Jira updates
Notify stakeholders and customers via Clickatell SMS the moment a Jira issue is created, updated, or resolved. Keep everyone informed without manual checking.
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Route messages based on submitted keywords
Trigger different Jira projects or issue priorities depending on specific terms or criteria submitted in your Clickatell SMS messages.
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Keep issue status synchronised across platforms
Automatically update tracking records when status changes occur, ensuring both messaging logs and project boards reflect exact current progress.
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Prevent duplicate records with smart search
Search existing issues before creating new ones to avoid cluttering your Jira board when multiple messages arrive from the same sender.
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Trigger automated follow-up SMS messages
Send confirmation texts via Clickatell when tasks reach specific milestones or closing stages in Jira Software Server.
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Extend your workflow to team communication apps
Connect your core Clickatell and Jira flow to Slack to announce critical updates, share progress, and coordinate team responses effortlessly.
And much more...
Who is Clickatell + Jira Software Server integration for?
Operations managers, support leads, and development teams eliminate manual handoffs and keep customer communications synchronised with project tracking instantly.
Performance marketers
Support leads
Project managers
Operations teams
Developers
Compliance officers
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Performance marketers
You review project metrics and delivery timelines based on team updates, but manual handoffs leave your status reports hours behind the actual work — automating both apps means your metrics update in real time and your dashboards stay accurate.
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Support leads
You monitor critical customer tickets and system alerts, but delayed notifications mean you discover outages after users report them — connecting these apps means critical alerts trigger instant SMS notifications and fast team response.
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Project managers
You report project milestones to stakeholders and clients, but fragmented tracking leaves you scrambling for status updates before every meeting — with this integration, every project milestone automatically triggers client SMS updates and flawless tracking.
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Operations teams
You process hundreds of customer requests and support tickets daily, but manual data entry causes backlogs and missed follow-ups — automating both apps means every request flows seamlessly into your tracking queue without manual copying.
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Developers
You wait for bug reports and task assignments to begin testing, but slow handoffs between teams stall your development cycle — this integration means every new issue triggers immediate SMS alerts so you can start work right away.
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Compliance officers
You maintain audit trails for project changes and communications, but scattered logs leave blind spots in your compliance records — automating both apps means every issue and message is logged consistently for a complete history.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Software Server + Clickatell
Build and manage your Jira Software Server + Clickatell automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Server + Clickatell with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How do I connect Clickatell to Jira Software Server?
You can connect Clickatell to Jira Software Server using 1-click automations on Integrately. Select a ready workflow or ask Integrately AI to build the integration and map the fields for your team.
Can I automatically create Jira issues from Clickatell SMS messages?
Yes, you can create Jira issues from every incoming customer SMS automatically. Start with a ready automation in one click or customise the flow using Integrately AI.
Can I connect Clickatell, Jira Software Server, and Slack?
You can connect Clickatell, Jira Software Server, and Slack to build multi-step workflows. Trigger SMS notifications, create tracking issues, and alert your team channels effortlessly along with 1,500+ other apps.
What is a good Zapier alternative for Clickatell and Jira Software Server?
Most alternatives offer similar features, but Integrately provides 20 million+ templates, 24/5 live chat support, and an AI workflow builder to connect Clickatell and Jira Software Server faster.
How does Clickatell handle data during automation?
Clickatell securely transmits SMS message data to connected tools using 1-click automations on Integrately. There are ready templates available for seamless integration.
How does Jira Software Server manage issues created from SMS?