Jira Service Desk + Clickatell Integration

Connect Jira Service Desk to Clickatell - Automate your workflows in 1-click

With Jira Service Desk automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up Clickatell automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. Get the best of both with Integrately’s Jira Service Desk + Clickatell integration.

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Ready Workflows For Jira Service Desk + Clickatell Integration

Just click on the workflow you want to automate

Send Clickatell message for new Jira Service Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Jira Service Desk - Clickatell integration. Whenever a new ticket is created in Jira Service Desk, you will immediately receive a message in Clickatell notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Clickatell messages for new Jira Service Desk tickets today - your customers will appreciate it!

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1. Select when the automation is executed

2. Select what action you want to automate

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Jira Service Desk + Clickatell Integration

Request is created in Jira Service Desk
Triggers the automation when a new request is created
Request is updated in Jira Service Desk
Triggers the automation when a request is updated
SMS is sent in Clickatell
Triggers the automation when a text message is sent
Instant

Search request in Jira Service Desk
Searches for a request
Comment on request in Jira Service Desk
Adds a comment to a request
Create request in Jira Service Desk
Generates a new request
Get attachment by ID in Jira Service Desk
Retrieves an attachment by its unique id
Send SMS in Clickatell
Sends a text message to particular recipients

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Integrate Jira Service Desk & Clickatell In 1 Click
And Save Time & Money Both

Automation has never been this easy & budget-friendly. To get you started, Integrately offers an AI automation builder & millions of ready-made automations. Need help? You get 24/5 live chat support. Plus, Integrately offers a free plan and affordable paid plans to fit the needs of everyone, from individuals to large enterprises. Sign up for your free Integrately plan today!

Want to automate something else in your workflow?

You Can Also Connect Jira Service Desk or Clickatell With 1200+ Other Apps

Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.

See Jira Service Desk Integrations

Clickatell is a cloud-based messaging solution, enabling businesses to communicate with their customers through SMS. It provides a 2-way account using which you can send a text message to alert your users or execute an action on receiving an SMS.

See Clickatell Integrations