When New message is received in Chatbot > Check any condition > Send Email in Gmail
Chatbot + Gmail Integration
Chatbot + Gmail Integration
Integrate Chatbot to Gmail in one click, or tell Integrately AI how you want each message handled. Send emails, create drafts, reply to threads, and update your inbox automatically.
Free forever.Use premium features free for 14 days.1.
Message is received in Chatbot Instant
Email is received in Gmail- Label is added to email in Gmail
- New email is starred in Gmail
- Email matching search is received in Gmail
- Thread is started in Gmail
- Label is created in Gmail
2.
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Ready Workflows for Chatbot + Gmail Integration
Capture messages, send emails, create drafts, organise threads, and reply automatically, all in just one click.
Most popular automations
When New message is received in Chatbot > Check any condition > Create draft in Gmail
Chatbot + Gmail Integration
When New message is received in Chatbot > Check any condition > Create draft reply in Gmail
Chatbot + Gmail Integration
When New message is received in Chatbot > Check any condition > Reply to email in Gmail
Chatbot + Gmail Integration
Send Gmail email for new Chatbot response
When you receive a new Chatbot response, you can automatically send a Gmail email. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!
So go ahead and set up your automatic Gmail email today. Your future self will thank you.
See moreSo go ahead and set up your automatic Gmail email today. Your future self will thank you.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Chatbot + Gmail flow
Connect your chatbot and email workflows to CRMs, spreadsheets, messaging apps, and support tools to keep your team aligned. Pick a combination and activate it in one click.
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Intercom (4)
Intercom (4) +
Slack (4)
Slack (4) +
Zendesk (4)
Zendesk (4) +
HubSpot (4)
HubSpot (4) +
Google Sheets (4)
Google Sheets (4) +
Calendly (4)
Calendly (4) C
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When a message is received in Chatbot, send an email in Gmail, and create a contact in Intercom.
Every chatbot message instantly generates a Gmail email and a new contact in Intercom without manual data entry.
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When a message is received in Chatbot, create a draft in Gmail, and notify your support team in Intercom.
Prepare a draft email in Gmail and alert your support team in Intercom as soon as a chatbot message arrives.
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If a message received in Chatbot contains a support request, send an email in Gmail and create an Intercom ticket.
Route chatbot support queries directly to Gmail and Intercom based on message content.
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Use Claude to summarise every message received in Chatbot, create a draft in Gmail, and create a contact in Intercom.
Let Claude analyze chatbot messages to create structured email drafts in Gmail and update Intercom contacts.
Supported triggers and actions for Chatbot and Gmail
Mix and match to build the exact automation you need
What can you automate with Chatbot + Gmail?
Streamline your communication workflows by connecting automated chat messages directly to your Gmail inbox and drafts.
✉️
Send Gmail emails from chatbot messages
Automatically send a Gmail email whenever a new message is received in Chatbot. Keep your inbox synchronized with customer inquiries instantly.
📝
Create draft replies in Gmail
Generate pre-populated draft replies in Gmail using the text collected from incoming Chatbot messages. Save time on routine responses.
🔔
Alert your team immediately
Notify your support staff or sales representatives via Gmail the moment a customer submits a query in your chatbot widget.
🔀
Route messages based on keywords
Send different email notifications or create specialized drafts depending on specific terms and categories submitted in Chatbot messages.
🔍
Search and update email threads
Search existing email threads in Gmail using chat identifiers to keep ongoing customer conversations organized and up to date.
🏷️
Add labels to emails automatically
Apply specific labels to Gmail messages generated from chatbot interactions to categorize inquiries by department or urgency.
📌
Star important incoming emails
Automatically star high-priority Gmail messages triggered by crucial customer chats so your team spots critical issues right away.
🔗
Extend your workflow to Slack
Combine Chatbot and Gmail with Slack to notify channels, send emails, and update team chats in one unified multi-step automation.
And much more...
Who is Chatbot + Gmail integration for?
Support teams, marketers, and account managers handling high volumes of inbound chatbot messages benefit by eliminating manual copying between messaging bots and email threads.
Support analysts
Customer success leads
Account managers
Operations teams
Sales representatives
Project administrators
📈
Support analysts
You're reviewing inbound chat volume and response metrics but your email inbox only updates when someone manually forwards messages, so the ticket counts you're reporting on are always a few hours behind — this integration means every new message triggers a Gmail action instantly and your metrics stay current.
⚡
Customer success leads
You need to act fast on urgent client messages, and you find out too late because chat alerts sit unread while your email queue piles up — automating both apps means every inquiry generates an immediate email notification so you can respond without delay.
📋
Account managers
You answer to clients who want to see prompt follow-up on their chatbot queries, but manual notification delays make updates sluggish — with this integration, every chat submission creates a draft email or alert instantly, keeping your clients informed.
🔄
Operations teams
The volume of inbound chatbot conversations is too high for anyone to keep up by hand, leading to missed inquiries and delayed email replies — automating both apps means every message flows into your email inbox without manual intervention.
🎯
Sales representatives
You own the follow-up step and depend on upstream chat notifications to reach out to leads, but manual handoffs cause bottlenecks — connecting these apps means every chatbot lead appears in your email queue the moment it arrives.
📁
Project administrators
You need a reliable history of all chatbot interactions and keep finding gaps where messages were never logged in email threads — this integration means every customer message is recorded accurately in Gmail for complete archiving.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Chatbot + Gmail
Build and manage your Chatbot + Gmail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Chatbot + Gmail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Chatbot + Gmail Now 
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Frequently Asked Questions
How do I connect Chatbot to Gmail?
You can connect Chatbot to Gmail in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking chat messages to email drafts and notifications.
Can I automatically send a Gmail email when a message is received in Chatbot?
Can I connect Chatbot, Gmail, and Slack?
What is a good Zapier alternative for Chatbot and Gmail?
How does Chatbot handle inbound messages in this integration?
How does Gmail process outbound messages and drafts here?
Do I need coding skills to automate Chatbot and Gmail?
Is the Chatbot and Gmail integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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