Freshservice + Burst SMS Integration

Connect Freshservice to Burst SMS in 1 click

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Popular Freshservice + Burst SMS Workflows

Send Burst SMS message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Burst SMS integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Burst SMS notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Burst SMS messages for new Freshservice tickets today - your customers will appreciate it!

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Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice
SMS sent in Burst SMS
SMS received to virtual mobile number in Burst SMS Instant
Contact added to list in Burst SMS Instant
Delivery report received in Burst SMS Instant
Link hit in Burst SMS Instant

Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice
Send SMS to list in Burst SMS
Send SMS in Burst SMS
Get SMS activity in Burst SMS
Get SMS info in Burst SMS
Add contact to list in Burst SMS
Delete contact in Burst SMS
Search contact in Burst SMS
Update contact in Burst SMS
Get message report in Burst SMS
Format number in Burst SMS

3x-10x Less Expensive Than Zapier

Zapier

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750 Tasks

in $19.⁹⁹

Integrately

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2,000 Tasks

in $19.⁹⁹

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Integrate Freshservice & Burst SMS In 1 Click
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You Can Also Integrate Freshservice & Burst SMS With 1100+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Burst SMS is an easy to use online text messaging application. Our API allows you to send unlimited messages at no extra cost, ensuring that you never have to worry about your message limit again.

See Burst SMS Integrations