Jira Software Server + BrandMentions Integration
Integrate BrandMentions to Jira Software Server in one click, or tell Integrately AI how you want each mention handled. Capture mentions, create issues, notify your team, and track reputation progress automatically.
Free forever.Use premium features free for 14 days.1.
Issue is created in Jira Software Server- Issue is updated in Jira Software Server
- Issue is created(via JQL) in Jira Software Server
- Project is created in Jira Software Server
- Comment is added in Jira Software Server
- Issue type is created in Jira Software Server
- Issue priority is created in Jira Software Server
Mention feed is created for project in BrandMentions
2.
- Update issue in Jira Software Server
- Create issue in Jira Software Server
- Search issue by field in Jira Software Server
- Add comment to issue in Jira Software Server
- Add watcher to issue in Jira Software Server
- Get comment by issue in Jira Software Server
- Search user in Jira Software Server
- Search user by email in Jira Software Server
Trusted by experts at...
Ready Workflows for Jira Software Server + BrandMentions Integration
Capture mentions, create tracked issues, update projects, alert your team, and log details, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your BrandMentions + Jira Software Server flow
Send mentions to team chats, document brand insights, link issues to code repositories, or log details for support and reviews. Pick a combination and activate it in one click.
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Slack (5)
Slack (5) +
Confluence (4)
Confluence (4) +
GitHub (4)
GitHub (4) +
Bitbucket (4)
Bitbucket (4) +
Zendesk (4)
Zendesk (4) +
Google Drive (4)
Google Drive (4) B
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Create a Jira Software Server issue for every new BrandMentions mention feed, and notify your team instantly in Slack
New brand mentions appear in Jira Software Server as issues immediately while Slack alerts your team, eliminating manual copying and missed feedback.
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When a BrandMentions mention feed is created, post the mention details to Slack and create a Jira Software Server issue
Notify your team in Slack and log the mention as a Jira Software Server issue simultaneously the moment BrandMentions captures feedback.
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When a Jira Software Server issue linked to a BrandMentions mention is updated, post the status change in Slack
Keep your team updated in Slack whenever a Jira Software Server issue tied to a BrandMentions mention changes status.
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If a BrandMentions mention indicates urgent sentiment, create a high-priority Jira Software Server issue and alert management in Slack
Route urgent BrandMentions feedback directly into high-priority Jira Software Server issues and notify management in Slack.
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Use Claude to summarise every new BrandMentions mention feed, create a Jira Software Server issue, and post the brief in Slack
Claude summarises incoming BrandMentions feeds before creating a Jira Software Server issue and posting the brief in Slack.
Supported triggers and actions for Jira Software Server and BrandMentions
Mix and match to build the exact automation you need
Jira Software Server Triggers & Actions
Issue is created in Jira Software Server
Triggers the automation when a new issue is created
Try it → Issue is created(via JQL) in Jira Software Server
Triggers the automation when a new issue is created via JQL
Try it → Project is created in Jira Software Server
Triggers the automation when a new project is created
Try it → Issue type is created in Jira Software Server
Triggers the automation when a new issue type is added
Try it → Issue priority is created in Jira Software Server
Triggers the automation when priority is assignd to any issue
Try it → BrandMentions Triggers & Actions
Mention feed is created for project in BrandMentions
Triggers the automation when a new collection of brand mentions has been set up for a project
Try it → What can you automate with BrandMentions + Jira Software Server?
Streamline your reputation management and issue tracking with automated workflows connecting BrandMentions and Jira Software Server.
🔄
Create Jira Software Server issues from brand mentions
Automatically generate a Jira Software Server issue whenever a new mention feed is created in BrandMentions, turning social feedback into actionable development tasks instantly.
📋
Capture complete mention details and metadata
Map all available BrandMentions fields into your Jira Software Server issue descriptions and summaries instead of just basic text, ensuring developers have full context.
📢
Alert your team the moment mentions arrive
Trigger instant team notifications in Slack or email whenever BrandMentions detects high-priority reputation events or customer feedback.
⚖️
Route issues based on mention sentiment
Create high-priority Jira Software Server issues for negative or urgent BrandMentions feedback while routing standard mentions to backlog queues automatically.
🔄
Keep Jira Software Server projects updated continuously
Synchronize project updates and status changes between BrandMentions monitoring feeds and Jira Software Server issue trackers in real time.
🔍
Search and update existing issues to prevent duplicates
Search Jira Software Server by field before creating new entries, ensuring repeat brand mentions update existing issues instead of cluttering your board.
✅
Handle later status changes and issue resolution
Automatically update tracking records, add comments, or close related tasks in Jira Software Server when brand mention resolution milestones are reached.
🔗
Extend your workflow to collaboration apps
Connect BrandMentions and Jira Software Server with Slack, Confluence, or GitHub to keep cross-functional teams aligned on reputation management.
And much more...
Who is BrandMentions + Jira Software Server integration for?
BrandMentions and Jira Software Server integration helps marketing, product, and support teams turn online brand feedback into trackable engineering tasks automatically.
Performance marketers
Social media managers
Account managers
Support leads
Product managers
Operations teams
📈
Performance marketers
You're tracking brand sentiment mentions across campaigns but your project boards only update when someone manually creates issues, so your campaign analytics are always a few hours behind — this integration means every new mention lands in Jira Software Server instantly and your tracking stays current.
🚨
Social media managers
You monitor online reputation around the clock but urgent brand feedback gets buried in feeds before reaching the product team — automating both apps means every critical mention creates a Jira Software Server issue immediately and your response times stay fast.
📊
Account managers
You answer to clients who want visibility into how online feedback drives product updates, but manual status tracking creates reporting gaps — with this integration, every client mention maps directly to tracked Jira Software Server issues so progress is always transparent.
📈
Support leads
The volume of customer complaints and brand mentions on social media is too high for anyone to log by hand, leading to missed tickets — connecting these apps means every mention becomes a Jira Software Server issue automatically and your queue stays organized.
💻
Product managers
You own the roadmap and depend on marketing teams to hand over customer feedback from social channels, causing costly delays — this integration means every BrandMentions mention feeds straight into your Jira Software Server backlog so development starts right away.
🗂️
Operations teams
You need a reliable historical record of brand reputation events but keep finding gaps caused by manual data entry errors — automating both apps means every mention and issue update is logged perfectly and your archives remain complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Software Server + BrandMentions
Build and manage your Jira Software Server + BrandMentions automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Server + BrandMentions with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Jira Software Server + BrandMentions Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect BrandMentions to Jira Software Server?
You can connect BrandMentions to Jira Software Server instantly using 1-click workflows or Integrately AI. Start with ready templates to link your mention feeds to Jira Software Server issues without writing code.
Can I automatically create Jira Software Server issues from brand mentions?
Can I connect BrandMentions, Jira Software Server, and Slack?
What is a good Zapier alternative for BrandMentions and Jira Software Server?
How does BrandMentions trigger workflows in Jira Software Server?
Can I update Jira Software Server issues when mentions change?
Do I need coding skills to automate BrandMentions and Jira Software Server?
Is the BrandMentions and Jira Software Server integration free?
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