Bitrix24 + Chatra Integration

Customer support teams often struggle to keep track of customer inquiries coming from chat platforms like Chatra and miss following up on them promptly in their CRM systems. They need an efficient way to ensure all chat interactions are captured and actioned.

Sales representatives may lose potential leads if chat interactions from Chatra aren't quickly captured and followed up on in their CRM, such as Bitrix24. They need a streamlined process to convert chat conversations into actionable sales opportunities.

Marketing professionals face challenges in collecting and analyzing feedback or FAQs from chat interactions in Chatra, which can be valuable in shaping campaigns or content strategies. They often lack a seamless method to organize this data within a CRM.

Small business owners typically wear multiple hats and might struggle to efficiently track customer inquiries and sales leads coming in through online chat solutions like Chatra. They need a way to automatically centralize these communications within Bitrix24 to manage them effectively.

E-commerce managers often handle a high volume of customer queries through chat apps like Chatra. They need a way to ensure these interactions are not lost and are efficiently managed within their CRM system to enhance customer satisfaction.