Create Apollo opportunity for new Zendesk ticket
Zendesk + Apollo Integration
Apollo + Zendesk Integration
Integrate Apollo to Zendesk in one click, or tell Integrately AI how you want each contact handled. Create tickets, update accounts, notify support teams, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Contact is updated in Apollo- Contact is added to list in Apollo
- Contact is created in Apollo Instant
- Contact is updated in Apollo Instant
- Account is updated in Apollo Instant
- Account is created in Apollo Instant
- Contact is created in Apollo
- Account is created or updated in Apollo
Ticket is solved in Zendesk- Ticket is updated in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
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Ready Workflows for Apollo + Zendesk Integration
Capture leads, create support tickets, keep accounts updated, alert your team, and send follow-ups, all in just one click.
Most popular automations
Create Zendesk ticket for new Apollo contact
Apollo + Zendesk Integration
Create Apollo contact from new Zendesk ticket
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Apollo. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Apollo integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Apollo.
This makes it easy to keep track of your support tickets and contacts in one place.
See moreUse this {{trigger.CustomerSupport}} - Apollo integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Apollo.
This makes it easy to keep track of your support tickets and contacts in one place.
Create Zendesk user for new Apollo contact
Apollo + Zendesk Integration
Create Apollo contact for new Zendesk group
Zendesk + Apollo Integration
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Connect more apps to your Apollo + Zendesk flow
Send lead details to your CRM, notify support channels, schedule meetings, and log support notes across your stack. Pick a combination and activate it in one click.
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Salesforce (6)
Salesforce (6) +
Hubspot (6)
Hubspot (6) +
Slack (6)
Slack (6) +
Gmail (6)
Gmail (6) +
Google Calendar (6)
Google Calendar (6) +
Calendly (6)
Calendly (6) A
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Create a Salesforce lead for every new Apollo contact, and update the matching Zendesk ticket.
New Apollo contacts instantly generate a Salesforce lead and update Zendesk tickets, keeping your sales and support data aligned without manual copy-pasting.
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When a Zendesk ticket is solved for an Apollo contact, update the Salesforce record automatically.
Solved support tickets in Zendesk trigger automatic updates in Salesforce and Apollo, keeping account records accurate and current.
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When an Apollo account stage updates, update the Salesforce account and add a comment to Zendesk.
Account stage changes in Apollo update Salesforce records and add comments to Zendesk tickets instantly.
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Create a Salesforce task for every new Apollo contact linked to a Zendesk ticket.
New Apollo contacts generate follow-up tasks in Salesforce while updating Zendesk tickets for seamless handover.
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If a new Apollo contact is enterprise tier, create a Salesforce enterprise lead and update Zendesk.
Enterprise contacts from Apollo trigger high-priority Salesforce records and urgent Zendesk ticket tagging.
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Use Claude to summarise every new Apollo contact note, create a Salesforce record, and update Zendesk.
Claude generates structured summaries of Apollo contact notes, storing them in Salesforce and updating Zendesk tickets.
Supported triggers and actions for Apollo and Zendesk
Mix and match to build the exact automation you need
Apollo Triggers & Actions
Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with Apollo + Zendesk?
Streamline your lead generation and support workflows by connecting contact databases directly to customer service operations.
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Create Zendesk tickets from new Apollo contacts
Automatically open a Zendesk support ticket the moment a new contact is created in Apollo. Eliminate manual data entry and ensure every prospect receives prompt attention.
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Capture every submitted contact detail accurately
Map all available Apollo contact fields, company attributes, and custom notes directly into Zendesk tickets. Maintain rich customer context across your entire support pipeline.
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Alert your team the moment tickets open
Notify support agents instantly on Slack or via email whenever a high-priority ticket is created from an Apollo lead. Ensure rapid response times for critical prospects.
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Route records based on submitted criteria
Evaluate contact tiers or account properties in Apollo to assign VIP support tags or standard routing in Zendesk automatically. Direct every inquiry to the right team.
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Keep records updated as account stages change
Synchronize account stage updates from Apollo directly into Zendesk organizations and tickets. Maintain consistent data across your sales and support stacks.
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Add or update instead of creating duplicates
Search existing database records before creating new users or organizations in Zendesk. Prevent duplicate entries and keep your customer databases pristine.
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Handle later status changes like ticket resolution
Trigger automated follow-ups, update contact stages in Apollo, and log resolution notes the moment a Zendesk support ticket is solved.
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Extend flows to popular supporting apps
Connect your Apollo and Zendesk workflows with Slack, HubSpot, Gmail, or Google Calendar to build multi-step automations that span your entire tech stack.
And much more...
Who is Apollo + Zendesk integration for?
Revenue leaders, support managers, and sales operations teams who need seamless data flow between prospect databases and customer service platforms.
Revenue analysts
Support managers
Account executives
Sales operations teams
Customer success leads
Customer support agents
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Revenue analysts
You're pulling reports on prospect engagement in Apollo while your support metrics sit in Zendesk, so your executive dashboards never show a complete picture of customer health — with this integration, every contact and ticket syncs automatically and your reporting stays accurate.
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Support managers
You need to act fast when enterprise prospects request assistance, but manual ticket creation delays your response times and leaves high-value clients waiting — this integration means every new Apollo contact instantly opens a Zendesk ticket so your team engages immediately.
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Account executives
You answer to clients who want visibility into their onboarding progress across sales and support, but keeping records updated manually leads to gaps in communication — connecting these apps means every account update and ticket status is shared seamlessly.
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Sales operations teams
The volume of inbound leads and support requests is too high for anyone to keep up by hand, resulting in missed follow-ups and lost productivity — automating both apps means contact creation and ticket logging happen instantly without human error.
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Customer success leads
You own the post-sale relationship and depend on sales to hand over account details from Apollo, but missing notes leave you blind when support tickets arrive — this integration means every account stage change and ticket links up automatically.
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Customer support agents
You need a reliable history of customer interactions and keep finding gaps between prospect data in Apollo and past tickets in Zendesk — automating these apps means complete customer records are always available at your fingertips.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Apollo + Zendesk
Build and manage your Apollo + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Apollo + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Frequently Asked Questions
How do I connect Apollo to Zendesk?
You can connect Apollo to Zendesk instantly using 1-click templates on Integrately, or use Integrately AI to build custom workflows across Salesforce, Hubspot, Slack, and other apps.
Can I automatically create Zendesk tickets from new Apollo contacts?
Can I connect Apollo, Zendesk, and Slack?
What is a good Zapier alternative for Apollo and Zendesk?
How does Apollo handle contact creation and updates in integrations?
Can Zendesk trigger updates back to Apollo when tickets are solved?
Do I need coding skills to automate Apollo and Zendesk?
Is the Apollo and Zendesk integration free?
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