Microsoft Teams + Aircall Integration

Integrate Aircall to Microsoft Teams in one click, or tell Integrately AI how you want each call handled. Notify your team, update records, log notes, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Teams
    Chat message is received in Microsoft Teams
  • Microsoft Teams
    Message posted in channel in Microsoft Teams
  • Microsoft Teams
    Channel is created in Microsoft Teams
  • Microsoft Teams
    New chat is created in Microsoft Teams
  • Aircall
    Call is created in Aircall Instant
  • Aircall
    Call is ended in Aircall Instant
  • Aircall
    Call is tagged in Aircall Instant
  • Aircall
    Call started ringing on agents phone in Aircall Instant
  • Aircall
    Call is answered in Aircall Instant
  • Aircall
    Call is commented in Aircall Instant
  • Aircall
    Call is hungup in Aircall Instant
  • Aircall
    Call is assigned to agent in Aircall Instant
  • Aircall
    Call is declined by agent in Aircall Instant
  • Aircall
    Call is transferred in Aircall Instant
  • Aircall
    Call is archived in Aircall Instant
  • Aircall
    Call is untagged in Aircall Instant
  • Aircall
    Contact is created in Aircall Instant
  • Aircall
    Contact is updated in Aircall Instant
  • Aircall
    Contact is deleted in Aircall Instant
  • Aircall
    User is created in Aircall Instant
  • Aircall
    User is connected in Aircall Instant
  • Aircall
    User is deleted in Aircall Instant
  • Aircall
    User is disconnected in Aircall Instant
  • Aircall
    Number is created in Aircall Instant
  • Aircall
    Number is opened in Aircall Instant
  • Aircall
    Number is deleted in Aircall Instant
  • Aircall
    Number is closed in Aircall Instant
Arrow Right
2.
  • Microsoft Teams
    Get chat message in Microsoft Teams
  • Microsoft Teams
    Search user in Microsoft Teams
  • Microsoft Teams
    Send channel message in Microsoft Teams
  • Microsoft Teams
    Send chat message in Microsoft Teams
  • Microsoft Teams
    Create channel in Microsoft Teams
  • Microsoft Teams
    Search channel in Microsoft Teams
  • Microsoft Teams
    Create online meeting in Microsoft Teams
  • Microsoft Teams
    Get user by ID in Microsoft Teams
  • Aircall
    Search contact in Aircall
  • Aircall
    Add email to contact in Aircall
  • Aircall
    Add phone number to contact in Aircall
  • Aircall
    Update contact in Aircall
  • Aircall
    Create contact in Aircall
  • Aircall
    Search call in Aircall
  • Aircall
    Tag a call in Aircall
  • Aircall
    Add comment to call in Aircall
  • Aircall
    Pause call recording in Aircall
  • Aircall
    Resume call recording in Aircall
  • Aircall
    Delete call recording in Aircall

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Ready WorkflowsReady Workflows   for Microsoft Teams + Aircall Integration

Notify channels of new calls, log call details, update contacts, alert agents, and track interactions, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Aircall + Microsoft Teams flow

Send call data to your CRM, support platform, or project tracker the moment an interaction happens. Pick a combination and activate it in one click.

Microsoft Teams
Aircall
+
SalesforceSalesforce (4)
+
HubspotHubspot (4)
+
ZendeskZendesk (4)
+
Jira Software CloudJira Software Cloud (4)
+
AsanaAsana (4)
+
Google CalendarGoogle Calendar (4)
A
S
M
Create a Salesforce contact when a call is created in Aircall, and notify your sales team in Microsoft Teams.
New Aircall calls instantly generate Salesforce contacts while Microsoft Teams alerts your sales channel, eliminating manual data entry.
A
S
M
Log every ended Aircall call in Salesforce, and post an update in Microsoft Teams.
Completed calls are automatically recorded in Salesforce and announced in Microsoft Teams, keeping your pipeline updated without manual effort.
S
A
M
When a Salesforce lead is updated, search the contact in Aircall and notify your team in Microsoft Teams.
Updated Salesforce leads trigger contact searches in Aircall while Microsoft Teams keeps your team aligned on account changes.
A
S
M
Create a Salesforce task when an Aircall call is tagged, and alert your support channel in Microsoft Teams.
Tagged Aircall calls automatically open Salesforce tasks and notify Microsoft Teams channels for fast follow-up.

Supported triggers and actions for Microsoft Teams and Aircall

Mix and match to build the exact automation you need

Microsoft Teams
Microsoft Teams Triggers & Actions
Chat message is received in Microsoft Teams
Triggers the automation when a chat message is received
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Message posted in channel in Microsoft Teams
Triggers the automation when a message needs to be sent via SMS
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Channel is created in Microsoft Teams
Triggers the automation when a new channel is created
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New chat is created in Microsoft Teams
Triggers the automation when a new conversation is initiated
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Get chat message in Microsoft Teams
Get chat message
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Search user in Microsoft Teams
Searches for a user
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Send channel message in Microsoft Teams
Sends a message to a channel
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Send chat message in Microsoft Teams
Sends a chat message to a recipient or group
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Create channel in Microsoft Teams
Creates a new channel
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Search channel in Microsoft Teams
Searches for a channel
Try it →
Create online meeting in Microsoft Teams
Schedules a new online meeting
Try it →
Get user by ID in Microsoft Teams
Retrieves user information using their id
Try it →
Aircall
Aircall Triggers & Actions
Instant
Call is created in Aircall
Triggers the automation when a new call is made
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Instant
Call is ended in Aircall
Triggers the automation when a call has ended
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Instant
Call is tagged in Aircall
Triggers the automation when a call is made
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Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
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Instant
Call is answered in Aircall
Triggers the automation when a call is picked up
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Instant
Call is commented in Aircall
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Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
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Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
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Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
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Instant
Call is transferred in Aircall
Triggers the automation when a call is transferred
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Instant
Call is archived in Aircall
Triggers the automation when a call is archived
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Instant
Call is untagged in Aircall
Triggers the automation when a call action is performed
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Instant
Contact is created in Aircall
Triggers the automation when a new contact is created
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Instant
Contact is updated in Aircall
Triggers the automation when a contact is updated
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Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
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Instant
User is created in Aircall
Triggers the automation when a new user is created
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Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
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Instant
User is deleted in Aircall
Triggers the automation when a user is deleted
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Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
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Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
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Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
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Instant
Number is deleted in Aircall
Triggers the automation when a number is deleted
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Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
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Search contact in Aircall
Searches the contact
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Add email to contact in Aircall
Adds email to specified contact in the database
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Add phone number to contact in Aircall
Adds phone number to specified contact in the database
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Update contact in Aircall
Updates the specified contact in the database
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Create contact in Aircall
Adds a new contact to the database
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Search call in Aircall
Searches for a call
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Tag a call in Aircall
Tags a call
Try it →
Add comment to call in Aircall
Adds comments to a call
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Pause call recording in Aircall
Pauses call recording
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Resume call recording in Aircall
Resumes call recording
Try it →
Delete call recording in Aircall
Deletes recorded phone conversations
Try it →

What can you automate with Aircall + Microsoft Teams?

Streamline phone communication, automate notifications, and keep your business records synchronized across platforms.

What you can automate?
📞
Send Microsoft Teams notifications for every new Aircall call
Instantly broadcast inbound call details to your Microsoft Teams channels the moment a call starts or ends. Ensure your team stays informed without switching between applications.
📋
Capture complete caller details and call notes
Extract caller phone numbers, contact names, and conversation notes from Aircall and map them accurately into your connected business tools. Eliminate manual copy-pasting entirely.
🔔
Alert the right person as soon as an event happens
Route urgent call alerts and tag updates directly to specific team members or dedicated channels in Microsoft Teams. Improve response times for critical customer inquiries.
🔀
Trigger conditional workflows based on call tags
Filter automated actions depending on the specific tags applied to an Aircall conversation. Direct high-priority requests to management and standard calls to support staff.
🔄
Keep customer records updated as conversations evolve
Automatically update contact profiles and communication logs whenever a call is ended or assigned in Aircall. Maintain a single source of truth across your workspace.
🔍
Search and match existing records to avoid duplicates
Look up existing contacts and users in your connected apps before creating new entries. Prevent cluttered databases and keep your customer information clean.
🏷️
Manage follow-ups after call completion
Automatically generate follow-up tasks, support tickets, or calendar events the moment an Aircall call concludes. Ensure every customer commitment is tracked.
🌐
Extend your workflow to CRMs and project tools
Connect Aircall and Microsoft Teams with Salesforce, HubSpot, Zendesk, or Asana to build multi-step operational pipelines. Synchronize your entire tech stack effortlessly.
And much more...

Who is Aircall + Microsoft Teams integration for?

Teams handling high call volumes rely on this integration to eliminate manual logging, speed up communication, and keep all stakeholders aligned across platforms.

Sales Managers
Sales Managers
Support Leads
Support Leads
Account Executives
Account Executives
Operations Directors
Operations Directors
Customer Success Heads
Customer Success Heads
Quality Assurance Specialists
Quality Assurance Specialists
📈
Sales Managers
You're reviewing call metrics and team performance reports every week, but your logs only update when reps manually copy notes, so the numbers you're analyzing are always outdated — with this integration, every new call record lands in your workspace instantly and your data stays current.
Support Leads
You need to act fast when urgent customer issues arise over the phone, but you find out about missed calls hours too late because alerts are scattered across disjointed apps — connecting these apps means every urgent call triggers immediate notifications and your team responds without delay.
🤝
Account Executives
You answer to clients who want immediate proof of follow-up after every consultation, but logging notes by hand takes valuable time away from selling — automating both apps means call records sync instantly and your clients receive prompt attention without manual delays.
📊
Operations Directors
The inbound call volume is too high for anyone to keep up by hand, leading to missed follow-ups and incomplete customer records across your systems — with this integration, every interaction is captured automatically and your workflows run smoothly.
🔄
Customer Success Heads
You own the onboarding stage and depend on sales reps to hand over call notes before you can begin client onboarding, but handoffs stall when communication breaks down — this integration means call details transfer seamlessly and your onboarding begins right away.
📋
Quality Assurance Specialists
You need a reliable audit history of every phone interaction, but you keep finding gaps caused by agents forgetting to log calls manually — connecting these apps means every single conversation is recorded accurately and your audit trail remains complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Microsoft Teams + Aircall

Build and manage your Microsoft Teams + Aircall automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Teams + Aircall with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Aircall to Microsoft Teams?
Frequently Asked Questions
You can connect Aircall to Microsoft Teams quickly using 1-click automations on Integrately. Choose a ready template or ask Integrately AI to build the workflow and map the fields for your team.
Can I automatically send Microsoft Teams messages when an Aircall call is created?
Frequently Asked Questions
Can I connect Aircall, Microsoft Teams, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Aircall and Microsoft Teams?
Frequently Asked Questions
How does Aircall handle call data synchronization in automations?
Frequently Asked Questions
Can Microsoft Teams send instant alerts for call updates?
Frequently Asked Questions
Do I need coding skills to automate Aircall and Microsoft Teams?
Frequently Asked Questions
Is the Aircall and Microsoft Teams integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Aircall or Microsoft Teams With 1500+ Other Apps

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