Zendesk + Adobe Commerce (Magento) Integration

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Adobe Commerce (Magento) + Zendesk Integration

Create Zendesk ticket for new Adobe Commerce (Magento) order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Adobe Commerce (Magento) to manage order, you can use Zendesk to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Adobe Commerce (Magento) order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Zendesk starts working in tandem with Adobe Commerce (Magento).
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Zendesk + Adobe Commerce (Magento) Integration
1.
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
  • Adobe Commerce (Magento)
    Order is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Order is updated in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Customer is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order invoice is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Product is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order shipment is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order credit memo is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Customer group is created in Adobe Commerce (Magento)
2.
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk
  • Adobe Commerce (Magento)
    Create customer in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Get customer by id in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create sales order invoice in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Get order by id in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create product in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create sales order comment in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create category in Adobe Commerce (Magento)
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Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

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Adobe Commerce (Magento) is the world's leading open source e-commerce platform. that helps businesses control every aspect of their online store, from product design and layout to customer experience and order management.

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