Acuity Scheduling + Zendesk Integration

Connect Acuity Scheduling to Zendesk - Automate your workflows in 1-click

Leverage Acuity Scheduling automations to simplify appointment scheduling, reduce back-and-forth communication, and manage cancellations efficiently. With Zendesk automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Skip the manual back and forth! Easily automate the flow of data between Acuity Scheduling & Zendesk using Integrately.

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Ready Workflows For Acuity Scheduling + Zendesk Integration

Just click on the workflow you want to automate

Create Zendesk ticket for new Acuity Scheduling order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Acuity Scheduling to manage order, you can use Zendesk to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Acuity Scheduling order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Zendesk starts working in tandem with Acuity Scheduling.

Activate

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Create Your Own Acuity Scheduling & Zendesk Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Appointment is scheduled (with filters) in Acuity Scheduling
Triggers the automation when any appointment is scheduled, that matches criteria
Appointment is scheduled in Acuity Scheduling
Triggers the automation when any appointment is scheduled
Instant
Appointment is rescheduled in Acuity Scheduling
Triggers the automation when any appointment is rescheduled
Instant
Appointment is canceled in Acuity Scheduling
Triggers the automation when any appointment is canceled
Instant
Order is completed in Acuity Scheduling
Triggers the automation when any order is completed
Instant
Ticket is created in Zendesk
Triggers the automation when a new ticket is created
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
View is created in Zendesk
Triggers the automation when a new view is created
User is created in Zendesk
Triggers the automation when a new user is created
Group is created in Zendesk
Triggers the automation when a new group is created
Organization is created in Zendesk
Triggers the automation when a new organization is created

Search appointment using client info in Acuity Scheduling
Searches for an appointment using client information
Get appointment by id in Acuity Scheduling
Retrieves an appointment using its id
Create an appointment in Acuity Scheduling
Schedule a new appointment
Reschedule an appointment in Acuity Scheduling
Reschedules an appointment
Cancel appointment in Acuity Scheduling
Cancel appointments with a click of a button
Customize block off time in Acuity Scheduling
Set unavailable time periods
Add package code in Acuity Scheduling
Adds code snippets to a package
Add coupon code in Acuity Scheduling
Apply a coupon code at checkout
Create ticket in Zendesk
Generates a new ticket
Update ticket in Zendesk
Updates ticket information
Add comment to ticket in Zendesk
Adds a comment to a ticket
Search ticket in Zendesk
Searches for a ticket
Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
Create user in Zendesk
Generates a new user account
Update user in Zendesk
Updates user information
Search agent in Zendesk
Searches for agent based on criteria
Search user in Zendesk
Searches for a user
Get user by id in Zendesk
Retrieves user information using their id
Create organization in Zendesk
Generates a new invoice
Update organization in Zendesk
Updates organization information
Search organization in Zendesk
Finds and retrieves information about a organization
Search group in Zendesk
Searches for a group

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Integrate Acuity Scheduling & Zendesk In 1 Click
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Want to automate something else in your workflow?

You Can Also Connect Acuity Scheduling or Zendesk With 1200+ Other Apps

Acuity Scheduling helps to manage your appointments, track your time and turn no-shows into paying clients. It helps you to close more deals and free up hours of your time every week.

See Acuity Scheduling Integrations

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations