Jira Service Desk + Activechat Integration

Connect Jira Service Desk to Activechat - Automate your workflows in 1-click

With Jira Service Desk automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Leverage Activechat automations to personalize customer journeys, automate email marketing communications, and resolve customer queries faster. Get the best of both with Integrately’s Jira Service Desk + Activechat integration.

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Ready Workflows For Jira Service Desk + Activechat Integration

Just click on the workflow you want to automate

Create Jira Service Desk ticket for new Activechat response

Creating Jira Service Desk tickets automatically for every new Activechat response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

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Create Your Own Jira Service Desk & Activechat Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Jira Service Desk + Activechat Integration

Request is created in Jira Service Desk
Triggers the automation when a new request is created
Request is updated in Jira Service Desk
Triggers the automation when a request is updated
Response is captured from bot in Activechat
Triggers the automation when a response is captured from a bot
Instant

Search request in Jira Service Desk
Searches for a request
Comment on request in Jira Service Desk
Adds a comment to a request
Create request in Jira Service Desk
Generates a new request
Get attachment by ID in Jira Service Desk
Retrieves an attachment by its unique id

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Integrate Jira Service Desk & Activechat In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

Want to automate something else in your workflow?

You Can Also Connect Jira Service Desk or Activechat With 1200+ Other Apps

Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.

See Jira Service Desk Integrations

Activechat is an AI-powered Chatbot platform that enables you to automate your sales and marketing funnel. ActiveChat saves time, increases the conversion rates of your website and makes business scalable.

See Activechat Integrations