How to easily connect Zendesk with your apps: 19 must-have Zendesk integrations
Synchronize teams and deliver exceptional customer service with top 10 Zendesk integrations. Enhance your business operations effectively.
Academy LMS + Zendesk Integration
Integrate Academy LMS to Zendesk in one click, or tell Integrately AI how you want each student handled. Track new enrollments, create support tickets, update user profiles, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Quiz attempt status is failed in Academy LMS Instant- Course is published in Academy LMS Instant
- Course is completed in Academy LMS Instant
- New course is reviewed in Academy LMS Instant
- New question is added to course in Academy LMS Instant
- Lesson is published in Academy LMS Instant
- Lesson is completed in Academy LMS Instant
- Quiz is published in Academy LMS Instant
- Quiz is completed in Academy LMS Instant
- Quiz attempt status is passed in Academy LMS Instant
- Quiz attempt status is pending in Academy LMS Instant
- Announcement is published in Academy LMS Instant
- New enrollment in Academy LMS Instant
- New student is registered in Academy LMS Instant
- Assignment is completed in Academy LMS Instant
- Assignment is submitted in Academy LMS Instant
- Lesson is completed in Academy LMS Instant
- Lesson is published in Academy LMS Instant
- Course bundle is published in Academy LMS Instant
- Zoom is completed in Academy LMS Instant
Ticket is solved in Zendesk- Ticket is updated in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
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Ready Workflows for Academy LMS + Zendesk Integration
Create support tickets, track student enrollments, update user profiles, and notify your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Academy LMS + Zendesk flow
Sync course data with team communication, email marketing, and payment tools to manage your learning platform efficiently. Pick a combination and activate it in one click.
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Zoom (4)
Zoom (4) +
WordPress (4)
WordPress (4) +
Slack (4)
Slack (4) +
Stripe (4)
Stripe (4) +
Mailchimp (4)
Mailchimp (4) +
Google Sheets (4)
Google Sheets (4) A
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When Zoom is completed in Academy LMS, create a ticket in Zendesk and schedule a follow-up meeting in Zoom
Every Academy LMS Zoom completion instantly creates a Zendesk ticket and schedules a follow-up meeting in Zoom, eliminating manual tracking.
A
Z
Z
When a new student is registered in Academy LMS, create a ticket in Zendesk and create a webinar registrant in Zoom
New Academy LMS student registrations automatically generate a Zendesk support ticket and register the user for an onboarding webinar in Zoom.
A
Z
Z
When a course is completed in Academy LMS, update the ticket in Zendesk and create a graduation meeting in Zoom
Course completions in Academy LMS update the corresponding Zendesk ticket and schedule a graduation or review meeting in Zoom.
A
Z
Z
When a quiz is completed in Academy LMS, add a comment to the ticket in Zendesk and update the meeting registrant in Zoom
Academy LMS quiz completions add progress notes to Zendesk tickets and update participant records in Zoom.
Supported triggers and actions for Academy LMS and Zendesk
Mix and match to build the exact automation you need
Academy LMS Triggers & Actions
Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with Academy LMS + Zendesk?
Streamline your online learning platform by connecting course events directly to customer support workflows.
🎫
Create Zendesk tickets from new Academy LMS student registrations
Automatically open a support ticket in Zendesk the moment a new student registers in Academy LMS. Keep your onboarding pipeline moving without manual data entry.
📋
Capture every submitted assignment detail in Zendesk tickets
Map all assignment submission fields directly into your Zendesk ticket comments instead of just basic user names. Your support staff gets complete context for every review.
🔔
Notify support teams instantly upon course enrollment
Alert your support staff the second a new student joins your academy. Ensure timely assistance and boost initial learner engagement.
🔀
Route tickets differently based on quiz failure status
Send urgent support tickets for failed quiz attempts directly to academic advisors while routing standard inquiries to general support.
🔄
Keep Zendesk tickets updated as course progress changes
Automatically update ticket statuses in Zendesk whenever students complete lessons, assignments, or full courses in Academy LMS.
🔍
Search and update existing user records instead of creating duplicates
Look up existing user profiles in Zendesk before creating new tickets or contacts, ensuring your helpdesk remains clean and organized.
⚡
Manage status changes for completed and failed quizzes
Trigger specific follow-up actions in Zendesk based on whether quiz attempts are passed, failed, or left pending in Academy LMS.
💬
Extend your learning workflows with Slack notifications
Connect your Academy LMS and Zendesk workflows to Slack to broadcast important course completions and ticket updates to your team instantly.
And much more...
Who is Academy LMS + Zendesk integration for?
Connecting Academy LMS and Zendesk helps course creators, support teams, and administrators streamline student management and resolve issues faster.
Course directors
Support managers
Academy administrators
Operations leads
Instructors
Student success teams
📈
Course directors
You're reviewing student enrollment reports but your support records only update when someone manually exports data, so the metrics you're optimising against are always a few hours behind — with this integration, every new registration triggers a ticket instantly and your data stays current.
⚡
Support managers
You need to act fast when students report issues, and you find out too late because course notifications sit in an unmonitored inbox — with this integration, every failed quiz attempt creates a ticket instantly and your support team can respond without delay.
🤝
Academy administrators
You answer to stakeholders who want to see daily student progress, but compiling progress reports by hand takes hours of tedious manual work — with this integration, every course completion updates your records automatically and reporting becomes effortless.
📊
Operations leads
The volume of new course enrollments is too high for anyone to keep up by hand, leading to missed student queries and onboarding delays — with this integration, every new student triggers automated ticket creation and your workload stays manageable.
🎓
Instructors
You own the grading step and depend on students to submit work properly, but submissions get lost between disconnected platforms — with this integration, every assignment submission logs a ticket comment and your review queue stays organized.
📝
Student success teams
You need a reliable history of student activity and keep finding gaps in support records because past interactions are never logged — with this integration, every lesson and quiz event updates your Zendesk tickets and your student history remains complete.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Academy LMS + Zendesk
Build and manage your Academy LMS + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Academy LMS + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Frequently Asked Questions
How do I connect Academy LMS to Zendesk?
You can connect Academy LMS to Zendesk using 1-click automations on Integrately. Choose from ready templates or ask Integrately AI to build the automation and map the fields instantly.
Can I automatically create Zendesk tickets when students register in Academy LMS?
Can I connect Academy LMS, Zendesk, and Slack?
What is a good Zapier alternative for Academy LMS and Zendesk?
How are student enrollments handled between Academy LMS and Zendesk?
Can I sync assignment submissions from Academy LMS into Zendesk?
Do I need coding skills to automate Academy LMS and Zendesk?
Is the Academy LMS and Zendesk integration free?
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