Jira Service Desk + 2Chat Integration

Connect Jira Service Desk to 2Chat in 1 click

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Jira Service Desk + 2Chat Integration

Send 2Chat message for new Jira Service Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Jira Service Desk - 2Chat integration. Whenever a new ticket is created in Jira Service Desk, you will immediately receive a message in 2Chat notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic 2Chat messages for new Jira Service Desk tickets today - your customers will appreciate it!
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Jira Service Desk + 2Chat Integration

Create 2Chat contact from new Jira Service Desk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in 2Chat. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - 2Chat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in 2Chat.

This makes it easy to keep track of your support tickets and contacts in one place.
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Jira Service Desk + 2Chat Integration
1.
  • Jira Service Desk
    Request is created in Jira Service Desk
  • Jira Service Desk
    Request is updated in Jira Service Desk
  • 2Chat
    Whatsapp call is received in 2Chat Instant
  • 2Chat
    Whatsapp group message is received in 2Chat Instant
  • 2Chat
    Participant is removed from whatsapp group in 2Chat Instant
  • 2Chat
    Participant is left whatsapp group in 2Chat Instant
  • 2Chat
    Participant is joined whatsapp group in 2Chat Instant
  • 2Chat
    Whatsapp conversation is started in 2Chat Instant
  • 2Chat
    Whatsapp message is recieved in 2Chat Instant
  • 2Chat
    Whatsapp message is send or recieved in 2Chat Instant
2.
  • Jira Service Desk
    Comment on request in Jira Service Desk
  • Jira Service Desk
    Search request in Jira Service Desk
  • Jira Service Desk
    Create request in Jira Service Desk
  • Jira Service Desk
    Get attachment by ID in Jira Service Desk
  • 2Chat
    Send whatsapp group media message in 2Chat
  • 2Chat
    Set whatsapp status in 2Chat
  • 2Chat
    Update whatsapp business product in 2Chat
  • 2Chat
    Search whatsapp business products in 2Chat
  • 2Chat
    Set whatsapp profile picture in 2Chat
  • 2Chat
    Send whatsapp media message in 2Chat
  • 2Chat
    Send whatsapp text message in 2Chat
  • 2Chat
    Send whatsapp group text message in 2Chat
  • 2Chat
    Verify if the phone number has a whatsapp account in 2Chat
  • 2Chat
    Create whatsapp business product in 2Chat
  • 2Chat
    Create contact in 2Chat
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