Wrike + Zammad Integration
Integrate Wrike to Zammad in one click, or tell Integrately AI how you want each task handled. Create tickets, update customer details, search records, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Task is created in Wrike Instant- Task status is changed in Wrike Instant
- Comment is created in Wrike Instant
- Folder is created in Wrike Instant
- Attachment is added in Wrike Instant
2.
- Create task in Wrike
- Get task by Id in Wrike
- Create a timelog in Wrike
- Create folder in Wrike
- Add a comment in task in Wrike
- Add a comment in folder in Wrike
- Create project in Wrike
- Get folder by Id in Wrike
Create ticket in Zammad- Update ticket in Zammad
- Search ticket in Zammad
- Delete ticket in Zammad
- Create user in Zammad
- Search user in Zammad
- Create organization in Zammad
- Delete organization in Zammad
- Search organisation in Zammad
- Send email in Zammad
Trusted by experts at...
Ready Workflows for Wrike + Zammad Integration
Capture project tasks, create support tickets, update user details, and alert your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Wrike + Zammad flow
Sync project data with messaging, issue tracking, documentation, and cloud storage tools. Pick a combination and activate it in one click.
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Slack (4)
Slack (4) +
Jira Software Cloud (2)
Jira Software Cloud (2) +
Zendesk (2)
Zendesk (2) +
Confluence (2)
Confluence (2) +
GitHub (2)
GitHub (2) +
Google Drive (2)
Google Drive (2) W
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Create a Zammad ticket from every new Wrike task, and notify your support channel in Slack.
New Wrike tasks instantly appear in Zammad as support tickets while Slack notifies your team, eliminating manual copying.
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When a Wrike task status changes, update the Zammad ticket and post an update in Slack.
Task status updates in Wrike automatically modify the Zammad ticket and notify your team in Slack.
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If a Wrike task comment contains urgent keywords, create a priority Zammad ticket and alert management in Slack.
Urgent notes in Wrike comments trigger high-priority Zammad tickets and instant Slack notifications.
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Use Claude to summarise every new Wrike attachment comment, create a Zammad ticket, and post the brief in Slack.
Claude summarises Wrike attachment notes before creating a Zammad ticket and sharing the brief on Slack.
Supported triggers and actions for Wrike and Zammad
Mix and match to build the exact automation you need
Wrike Triggers & Actions
Instant
Task status is changed in Wrike
Triggers the automation when the status of a task is changed
Try it → Zammad Triggers & Actions
What can you automate with Wrike + Zammad?
Streamline your customer support and project tracking workflows with automated triggers and actions.
🎫
Create Zammad tickets from new Wrike tasks
Every time a new task is created in Wrike, automatically generate a corresponding ticket in Zammad to streamline customer support and project handoffs.
🔄
Sync task status changes to support tickets
When a task status is changed in Wrike, instantly update the matching Zammad ticket so support agents always know the current progress.
💬
Log Wrike comments as ticket notes
Ensure support staff see every discussion by automatically adding Wrike comments as notes inside your Zammad tickets.
📁
Organise client folders and accounts
When a folder is created in Wrike, automatically create a corresponding organization and user records in Zammad for clean account management.
📎
Attach project documents to support tickets
Whenever an attachment is added in Wrike, pass the file details and notes straight into your Zammad support records.
🔍
Search and update existing tickets automatically
Use search actions in Zammad to find existing records and update them whenever related Wrike project activities occur.
⏱️
Log billable timelogs from task activities
Capture project effort by creating timelogs in Wrike whenever support interventions are completed in Zammad.
📢
Alert your team on Slack instantly
Extend your Wrike and Zammad workflows by sending instant notifications to your Slack channels whenever critical tickets are created.
And much more...
Who is Wrike + Zammad integration for?
Connect project management tasks with customer support ticketing to eliminate manual handoffs and keep teams aligned.
Project Managers
Customer Support Leads
Client Success Managers
Operations Directors
Support Engineers
Service Desk Supervisors
📊
Project Managers
You're tracking client deliverables in Wrike but your helpdesk tickets live elsewhere, so status updates are always lagging behind — this integration means every task creation automatically generates a Zammad ticket and your team stays aligned.
⚡
Customer Support Leads
You need to act fast on escalated issues, and you find out too late when tasks stall in project boards — automating both apps means every status change updates your Zammad tickets instantly and agents respond without delay.
🤝
Client Success Managers
You answer to key accounts who want to see progress on every open request, but manual copying creates dangerous blind spots — with this integration, support interactions and task progress sync automatically across platforms.
📈
Operations Directors
The volume of incoming requests is too high for anyone to keep up by hand across multiple tools — automating both apps means task creation and ticket logging happen instantly without manual errors.
🔄
Support Engineers
You own the technical resolution and depend on project managers to hand over task details from Wrike — this integration means every task comment and attachment populates your Zammad tickets immediately.
🗂️
Service Desk Supervisors
You need a reliable audit history and keep finding gaps between project tasks and customer tickets — connecting these apps means every ticket update and folder creation maintains a complete record.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Wrike + Zammad
Build and manage your Wrike + Zammad automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Wrike + Zammad with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Wrike + Zammad Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Wrike to Zammad?
You can connect Wrike to Zammad in just 1 click using ready templates or by asking Integrately AI to build your custom workflow. Integrately also connects Wrike and Zammad with Slack, Jira Software Cloud, Zendesk, and 1,500+ other apps.
Can I automatically create Zammad tickets from new Wrike tasks?
Can I connect Wrike, Zammad, and Slack?
What is a good Zapier alternative for Wrike and Zammad?
How are task status changes in Wrike handled in Zammad?
Can I add comments from Wrike into Zammad tickets?
Do I need coding skills to automate Wrike and Zammad?
Is the Wrike and Zammad integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
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