Zoho Cliq + WATI Integration

Integrate WATI to Zoho Cliq in one click, or tell Integrately AI how you want each message handled. Notify your team, update records, alert support channels, and trigger follow-up actions automatically.

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1.
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • Zoho Cliq
    Send direct message in Zoho Cliq
  • Zoho Cliq
    Send channel message in Zoho Cliq
  • Zoho Cliq
    Broadcast a bot message in Zoho Cliq
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for WATI + Zoho Cliq Integration

Capture incoming messages, organise contacts, keep teams updated, alert channels, and send follow-ups, all in just one click.

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WATI + Zoho Cliq Integration

Send message from Zoho Cliq for new message received in WATI

There are many reasons why you would want to send an message in Zoho Cliq when a text message is received in WATI.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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WATI + Zoho Cliq Integration

Send Zoho Cliq message for new WATI contact

Anytime a new contact is added to your WATI, automatically send them a message through Zoho Cliq letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this WATI - Zoho Cliq integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your WATI + Zoho Cliq flow

Connect your favorite e-commerce, support, spreadsheet, CRM, scheduling, and billing tools to extend your WATI and Zoho Cliq workflows. Pick a combination and activate it in one click.

Zoho Cliq
WATI
+
ShopifyShopify (4)
+
ZendeskZendesk (4)
+
Google SheetsGoogle Sheets (4)
+
HubSpotHubSpot (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
S
W
Z
Send a WATI template message and notify your Shopify team on Zoho Cliq when a new order is created
New Shopify orders instantly trigger a WATI template message to the customer while sending a channel alert in Zoho Cliq.
S
W
Z
Create a WATI contact when a new Shopify customer is added, and notify your sales team in Zoho Cliq
Shopify customers are automatically added to WATI as new contacts while Zoho Cliq alerts your team instantly.
S
W
Z
Update WATI contact attributes when a Shopify order is fulfilled, and broadcast a bot message in Zoho Cliq
Fulfillment updates in Shopify update WATI contact details and broadcast a bot notification across Zoho Cliq.
S
C
W
Z
Use Claude to summarize new Shopify orders, send a WATI session message, and alert your team in Zoho Cliq
Claude generates an order summary that WATI sends as a session message while Zoho Cliq notifies your operations team.

Supported triggers and actions for Zoho Cliq and WATI

Mix and match to build the exact automation you need

Zoho Cliq
Zoho Cliq Triggers & Actions
No trigger is available
Send direct message in Zoho Cliq
Sends a private message to a recipient
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Send channel message in Zoho Cliq
Sends a message to a channel
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Broadcast a bot message in Zoho Cliq
Sends a pre-determined message to multiple recipients via a bot
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
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Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with WATI + Zoho Cliq?

Streamline customer communication and team collaboration by connecting WATI triggers directly to Zoho Cliq actions.

What you can automate?
💬
Send direct messages and alerts on incoming WATI messages
Trigger instant Zoho Cliq direct messages or channel alerts the moment a new message is received or a reply arrives in WATI. Keep your entire team aligned without manual checks.
📋
Capture every submitted contact detail and attribute
Map customer names, phone numbers, and custom attributes from WATI contacts directly into your workflow steps. Ensure no important customer detail gets left behind.
🔔
Tell the right team member as soon as events happen
Route WATI notifications and alerts to specific Zoho Cliq channels or team members instantly. Ensure urgent customer queries reach the right person without delay.
🔀
Route messages based on submitted contact fields
Trigger different actions depending on whether a contact attribute or message content matches specific criteria. Send VIP messages to dedicated channels automatically.
🔄
Keep contact records up to date across platforms
Automatically update contact attributes in WATI whenever communication milestones are reached. Maintain accurate records without manual data entry.
✨
Create contacts without generating duplicates
Automatically check for existing records before creating new contacts or updating attributes in WATI. Keep your database clean and organized.
🎯
Handle conversation status changes seamlessly
Trigger follow-up actions when messages are read, delivered, or replied to in WATI. Track engagement milestones without manual monitoring.
🔌
Extend your workflow to external CRM and support apps
Connect WATI and Zoho Cliq with tools like HubSpot, Zendesk, or Google Sheets to build multi-step operational pipelines. Automate your entire customer journey.
And much more...

Who is WATI + Zoho Cliq integration for?

Customer communication managers, sales teams, and support leaders use this integration to streamline messaging, eliminate manual updates, and ensure instant team collaboration.

Performance marketers
Performance marketers
Customer support teams
Customer support teams
Client account managers
Client account managers
Sales operations specialists
Sales operations specialists
Logistics coordinators
Logistics coordinators
Customer success managers
Customer success managers
📈
Performance marketers
You're tracking campaign responses across WATI but your reporting dashboards only update when someone manually exports records, so the metrics you're reviewing are always hours behind — with this integration, every interaction syncs instantly and your data stays current.
⚡
Customer support teams
You need to respond to customer inquiries immediately, but incoming WhatsApp messages sit unread in WATI while agents wait for manual handoffs, so response times slip — automating both apps means incoming messages alert your Zoho Cliq channel instantly.
🤝
Client account managers
You answer to stakeholders who want immediate updates on client communication, but piecing together message histories across tools takes hours every week — this integration means every interaction is instantly logged and shared with your team.
📊
Sales operations specialists
The volume of incoming prospect messages is too high for anyone to keep up by hand, leading to missed follow-ups and unassigned leads — connecting these apps means every contact and message triggers instant routing and team notifications.
🔄
Logistics coordinators
You own the fulfillment follow-up step and depend on someone upstream to hand over customer details from WATI, resulting in frustrating delays — automating both apps means status changes flow straight into your operational workflow.
📋
Customer success managers
You need a reliable history of customer interactions across platforms, but you keep finding gaps in your communication logs when records aren't copied over — with this integration, every customer touchpoint is captured accurately.
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Why choose Integrately to automate Zoho Cliq + WATI

Build and manage your Zoho Cliq + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho Cliq + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
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AI that builds your automations
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24x5 Live Chat Support
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Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect WATI to Zoho Cliq?
Frequently Asked Questions
You can connect WATI to Zoho Cliq in 1-click using pre-built templates or ask Integrately AI to build your workflow. It takes seconds to set up alongside Shopify, Zendesk, and 1,500+ other apps.
Can I automatically notify my team in Zoho Cliq when a WATI message is received?
Frequently Asked Questions
Can I connect WATI, Zoho Cliq, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for WATI and Zoho Cliq?
Frequently Asked Questions
How are WATI contacts handled in this integration?
Frequently Asked Questions
Can I broadcast bot messages in Zoho Cliq from WATI triggers?
Frequently Asked Questions
Do I need coding skills to automate WATI and Zoho Cliq?
Frequently Asked Questions
Is the WATI and Zoho Cliq integration free?
Frequently Asked Questions
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