Wassenger + Zendesk Integration

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Zendesk + Wassenger Integration

Send Wassenger message for new Zendesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - Wassenger integration. Whenever a new ticket is created in Zendesk, you will immediately receive a message in Wassenger notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Wassenger messages for new Zendesk tickets today - your customers will appreciate it!
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Zendesk + Wassenger Integration

Create Wassenger contact from new Zendesk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Wassenger. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Wassenger integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Wassenger.

This makes it easy to keep track of your support tickets and contacts in one place.
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Wassenger + Zendesk Integration
1.
  • Wassenger
    Message received from WhatsApp in Wassenger Instant
  • Wassenger
    Message sent to WhatsApp in Wassenger Instant
  • Wassenger
    Message is read from WhatsApp in Wassenger Instant
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
2.
  • Wassenger
    Send WhatsApp message in Wassenger
  • Wassenger
    Send WhatsApp video message in Wassenger
  • Wassenger
    Send WhatsApp image message in Wassenger
  • Wassenger
    Send WhatsApp documents/audios message in Wassenger
  • Wassenger
    Send WhatsApp group message in Wassenger
  • Wassenger
    Search WhatsApp message in Wassenger
  • Wassenger
    Update WhatsApp message in Wassenger
  • Wassenger
    Send WhatsApp scheduled message in Wassenger
  • Wassenger
    Send WhatsApp scheduled message to group in Wassenger
  • Wassenger
    Send WhatsApp location message using coordinates in Wassenger
  • Wassenger
    Send WhatsApp location message using an address in Wassenger
  • Wassenger
    Create new internal contact (chat only) in Wassenger
  • Wassenger
    Search contact in Wassenger
  • Wassenger
    Update internal contact (chat only) in Wassenger
  • Wassenger
    Create user in Wassenger
  • Wassenger
    Create WhatsApp new group chat in Wassenger
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk
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