Send Twilio sms for new Twist message
Twist + Twilio Integration
Twilio + Twist Integration
Integrate Twilio to Twist in one click, or tell Integrately AI how you want each message handled. Post messages, track call details, organise discussions, and keep your team aligned automatically.
Free forever.Use premium features free for 14 days.1.
Message is received in Twilio Instant- SMS is received/sent in Twilio
- Recording is available in Twilio
- Call status is changed in Twilio
- Call is finished in Twilio
- Phone number is added in Twilio
- Transcription is available in Twilio
Message is posted in conversation in Twist Instant- Comment is posted in thread in Twist Instant
- Thread is added to channel in Twist Instant
2.
- Get message media by id in Twilio
- Get message medias in Twilio
- Send WhatsApp template message in Twilio
- Send SMS in Twilio
- Send WhatsApp message in Twilio
- Call phone in Twilio
- Get call details by id in Twilio
- Add message in Twist
- Get message by ID in Twist
- Add thread in Twist
- Get comment by ID in Twist
- Search thread in Twist
- Get thread by ID in Twist
- Add comment in Twist
- Get user by ID in Twist
Trusted by experts at...
Ready Workflows for Twilio + Twist Integration
Capture incoming messages, log call updates, organise team conversations, alert your members, and track communication history, all in just one click.
Most popular automations
Send Twist message for new sms received in Twilio
If you're using Twilio to send and receive sms, there's an easy way to also send those messages directly from Twist. All you need is a Twist account and our integration enabled. Then, when an sms is received in Twilio, the message will automatically be sent to the specified Twist account.
This makes it easy to keep all your communication in one place without having to switch between apps. Give it a try today.
See moreThis makes it easy to keep all your communication in one place without having to switch between apps. Give it a try today.
Send Twist message for new Twilio transcription
Twilio + Twist Integration
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Twilio + Twist flow
Route customer conversations into your broader collaboration stack, project tools, and support desks once your communication updates. Pick a combination and activate it in one click.
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Slack (5)
Slack (5) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
Zendesk (4)
Zendesk (4) +
Google Calendar (4)
Google Calendar (4) +
GitHub (4)
GitHub (4) +
Notion (4)
Notion (4) T
T
S
Send every received Twilio SMS to your Twist conversation, and notify your support channel in Slack.
Incoming Twilio messages appear instantly in Twist while your Slack channel gets an immediate notification, eliminating missed customer inquiries.
T
T
S
Post Twilio call recordings to Twist threads, and alert your team manager on Slack.
Call recordings available in Twilio are logged into Twist threads and flagged on Slack so supervisors can review customer interactions immediately.
T
T
S
When a Twilio call status changes, update the team in Twist and broadcast the change on Slack.
Call status updates in Twilio sync immediately to Twist threads while notifying your team in Slack for seamless operational handoffs.
T
T
S
If a Twilio phone number is added, log the update in Twist and announce the new line on Slack.
New Twilio phone numbers are recorded in Twist discussions and announced in Slack so the entire organisation knows about new communication channels.
T
T
S
Use Claude to summarise every transcribed Twilio call, post the brief in Twist, and alert your team on Slack.
Claude summarises Twilio call transcriptions before posting insights into Twist and broadcasting the summary to your Slack channel.
Supported triggers and actions for Twilio and Twist
Mix and match to build the exact automation you need
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it → SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it → Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it → Twist Triggers & Actions
Instant
Message is posted in conversation in Twist
Triggers the automation when a new message is posted in a conversation
Try it → Instant
Comment is posted in thread in Twist
Triggers the automation when a new comment is posted in an existing thread
Try it → Instant
Thread is added to channel in Twist
Triggers the automation when a new thread is added to a channel
Try it → What can you automate with Twilio + Twist?
Streamline your cloud communications and team conversations with powerful, automated workflows.
💬
Sync incoming SMS messages directly to team threads
Capture every text message received in Twilio and instantly post it into your Twist conversations so your team stays informed without switching tabs.
📞
Log call recordings and details automatically
Whenever a call finishes or a recording becomes available in Twilio, document the audio link and call metadata inside your Twist discussion threads.
🔔
Alert the right team member immediately
Trigger instant notifications in your collaboration channels the moment a critical call status changes or a new phone number is added in Twilio.
🔀
Route communications based on submitted message content
Apply conditional rules to incoming SMS text so urgent customer inquiries route to specialized Twist threads while routine notes go elsewhere.
🔄
Keep discussion threads updated as calls progress
Reflect real-time Twilio call status changes across your Twist conversation boards to maintain complete visibility over active customer touchpoints.
📑
Retrieve call and message details by ID
Fetch specific message media or call details by ID from Twilio and attach them directly to relevant discussion threads in Twist.
📝
Organise call transcriptions into structured notes
Turn raw audio transcriptions from Twilio into readable discussion summaries stored neatly within your Twist communication channels.
🌐
Extend your workflow to external team apps
Connect your Twilio and Twist core automation to Slack or Jira Software Cloud to notify wider teams and create software tasks automatically.
And much more...
Who is Twilio + Twist integration for?
Operations teams, customer support groups, and engineering managers relying on real-time communication updates and synchronized team discussions.
Customer operations managers
Support team leads
Client success directors
Support operations teams
Technical support engineers
Quality assurance leads
📈
Customer operations managers
You track communication metrics and SMS response volumes across multiple phone lines, but your tracking threads only update when someone manually checks telephony logs, so your review counts are always hours behind — this integration means every incoming SMS lands in Twist instantly and your operational visibility stays current.
⚡
Support team leads
You need to act fast on customer text inquiries and urgent call recordings, but you find out about missed messages too late because telephony tools and team chats operate in silos — with this integration, every received text and call update posts straight into your discussion threads so your agents respond immediately.
🤝
Client success directors
You answer to external stakeholders who want to see prompt communication logs, but compiling call records and message histories manually delays client reporting — automating both apps means every conversation thread updates automatically and your client updates are always ready to review.
📊
Support operations teams
The volume of inbound customer texts and phone call recordings is too high for anyone to keep up with by hand, leading to missed follow-ups and unorganised team discussions — connecting these apps means every communication event logs itself in your team threads and your processing capacity scales effortlessly.
🔄
Technical support engineers
You own the troubleshooting step and depend on telephony agents upstream to hand over call details and customer notes, but manual handoffs cause communication gaps — integrating these apps means every call summary and recording transfers directly into your technical threads so investigation starts immediately.
📋
Quality assurance leads
You need a reliable history of customer calls and transcriptions for compliance audits, but you keep finding missing records in your manual logs — this integration means every call status change and transcription archives itself securely in your discussion threads with zero manual effort.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Twilio + Twist
Build and manage your Twilio + Twist automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Twilio + Twist with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Twilio + Twist Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Twilio to Twist?
You can connect Twilio to Twist in 1 click using ready-made templates on Integrately or by asking Integrately AI to configure your automation. It links seamlessly with tools like Slack, Notion, and Zendesk.
Can I automatically send incoming Twilio SMS messages to Twist conversations?
Can I connect Twilio, Twist, and Slack?
What is a good Zapier alternative for Twilio and Twist?
How are Twilio call recordings handled in Twist?
Can Twist conversations update when Twilio call statuses change?
Do I need coding skills to automate Twilio and Twist?
Is the Twilio and Twist integration free?
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