Trengo + WIIVO Integration
Integrate Trengo to WIIVO in one click, or tell Integrately AI how you want each message handled. Route conversations, sync contacts, alert your team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
New inbound message is added in Trengo Instant- New outbound message is added in Trengo Instant
- New internal note is added in Trengo Instant
- Phone call is missed in Trengo Instant
- Phone call is ended in Trengo Instant
- Phone call is started in Trengo Instant
- Ticket is assigned in Trengo Instant
- Ticket is closed in Trengo Instant
- Ticket is reopened in Trengo Instant
- Ticket marked as spam in Trengo Instant
- Ticket unmarked as spam in Trengo Instant
- Ticket label is added in Trengo Instant
Message received from WhatsApp in WIIVO Instant- Message sent to WhatsApp in WIIVO Instant
- Message is read from WhatsApp in WIIVO Instant
2.
- Add comment on ticket in Trengo
- Send a message in Trengo
- Send a WhatsApp message template in Trengo
- Send message to ticket in Trengo
- Send media message to ticket in Trengo
- Create a ticket in Trengo
- Reopen a ticket in Trengo
- Attach a label in Trengo
- Assign a ticket in Trengo
- Close ticket in Trengo
- Mark ticket as spam in Trengo
- Unmark ticket as spam in Trengo
- Mark a ticket as favorite in Trengo
- Unmark a ticket as favorite in Trengo
- Create a user in Trengo
- Log a phone call in Trengo
- Create contact in Trengo
- Search contact in Trengo
- Get contact by ID in Trengo
- Update contact in Trengo
- Delete contact in Trengo
- Send WhatsApp group message in WIIVO
- Send video via WhatsApp in WIIVO
- Send WhatsApp message in WIIVO
- Search WhatsApp message in WIIVO
- Update WhatsApp message in WIIVO
- Send image via WhatsApp in WIIVO
- Send documents/audio via WhatsApp in WIIVO
- Send scheduled WhatsApp message in WIIVO
- Send scheduled WhatsApp message to group in WIIVO
- Send location coordinates via WhatsApp in WIIVO
- Send location address via WhatsApp in WIIVO
- Create new internal contact (chat only) in WIIVO
- Search contact in WIIVO
- Update internal contact (chat only) in WIIVO
- Create user in WIIVO
- Create WhatsApp group chat in WIIVO
Trusted by experts at...
Ready Workflows for Trengo + WIIVO Integration
Capture inbound messages, route chats, keep contacts updated, alert your team, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Trengo + WIIVO flow
Sync your customer communications with CRMs, spreadsheets, and support desks to keep your entire stack updated. Pick a combination and activate it in one click.
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Shopify (4)
Shopify (4) +
HubSpot (4)
HubSpot (4) +
Slack (4)
Slack (4) +
Gmail (4)
Gmail (4) +
Google Sheets (4)
Google Sheets (4) +
Stripe (4)
Stripe (4) T
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Add every new Trengo inbound message as a Shopify customer and notify via WIIVO
New Trengo messages automatically create Shopify customers and dispatch WIIVO notifications without manual data entry.
T
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Create a Shopify order for every closed Trengo ticket and alert via WIIVO
Closed support tickets instantly generate Shopify orders while WIIVO keeps your team informed.
T
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Search Shopify customers for every missed Trengo phone call and message via WIIVO
Missed calls in Trengo prompt a Shopify customer lookup and an automated WIIVO message.
T
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Log Shopify customer details when a Trengo phone call ends and notify via WIIVO
Completed support calls update Shopify records and trigger instant WIIVO messaging.
Supported triggers and actions for Trengo and WIIVO
Mix and match to build the exact automation you need
Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
Try it → Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
Try it → Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
Try it → Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
Try it → Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
Try it → Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
Try it → Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
Try it → WIIVO Triggers & Actions
Instant
Message received from WhatsApp in WIIVO
Triggers the automation when a message is received on WhatsApp
Try it → Instant
Message sent to WhatsApp in WIIVO
Triggers the automation when a message is sent to a WhatsApp number
Try it → Instant
Message is read from WhatsApp in WIIVO
Triggers the automation when a new message is read from WhatsApp
Try it → What can you automate with Trengo + WIIVO?
Streamline your customer communications by connecting every chat event to automated actions across your business tools.
🔄
Sync messages across platforms instantly
Automatically trigger actions in WIIVO the moment a new inbound message arrives in Trengo, ensuring zero delay in customer communication.
📝
Capture every detail from inbound messages
Extract complete message contents, ticket tags, and customer notes from Trengo to populate external records without manual re-typing.
🔔
Notify team members immediately
Alert relevant agents and support staff the second a missed call or new ticket assignment occurs in Trengo.
🔀
Route chats based on ticket tags
Direct conversations to different WIIVO workflows or team queues depending on the specific labels or spam status applied in Trengo.
📁
Keep external records up to date
Reflect ticket closures, reopens, and status updates across your connected databases automatically as work progresses.
👤
Prevent duplicates with smart contact actions
Search for existing contacts or create new user profiles automatically when communication starts in Trengo.
📞
Log phone calls and interaction history
Capture start times, end times, and missed call events from Trengo to maintain complete communication logs.
🌐
Extend your flow to Google Sheets
Push Trengo ticket events and WIIVO messages directly into Google Sheets rows for custom reporting and analysis.
And much more...
Who is Trengo + WIIVO integration for?
Teams managing customer communication across multiple chat channels need real-time synchronization to eliminate manual data entry and missed follow-ups.
Performance marketers
Support teams
Client success managers
Operations directors
E-commerce managers
Quality assurance leads
📈
Performance marketers
You're running multi-channel campaigns and tracking responses manually, but your metrics lag behind actual customer replies because data isn't synced in real time — with this integration, every inbound message updates your tracking instantly.
⚡
Support teams
You need to respond to customer inquiries immediately, but switching between platforms slows down your response times and causes missed messages — with this integration, messages flow directly between your communication channels.
🤝
Client success managers
You report on client communication status weekly, but gathering chat logs and ticket statuses takes hours of manual aggregation — with this integration, every interaction is logged automatically.
📊
Operations directors
You manage high volumes of customer chats and need reliable data tracking, but manual entry leads to gaps and inconsistent records — with this integration, every message and ticket update is captured reliably.
🛒
E-commerce managers
You handle customer queries linked to orders, but your support tool and store platform remain disconnected, requiring constant cross-checking — with this integration, customer data and chats stay perfectly aligned.
📋
Quality assurance leads
You review support agent performance regularly, but incomplete chat logs make it difficult to audit conversations accurately — with this integration, every message creates a searchable, audit-ready history.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Trengo + WIIVO
Build and manage your Trengo + WIIVO automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Trengo + WIIVO with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Automation is ready
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Frequently Asked Questions
How do I connect Trengo to WIIVO?
You can connect Trengo to WIIVO in one click using pre-built templates or ask Integrately AI to build the automation for you. It takes less than two minutes to set up, linking your support platform with WhatsApp messaging without any coding.
Can I automatically send WhatsApp messages in WIIVO when a new message arrives in Trengo?
Can I connect Trengo, WIIVO, and Google Sheets?
What is a good Zapier alternative for Trengo and WIIVO?
How does Trengo handle inbound message triggers here?
How does WIIVO handle outbound messaging in these flows?
Do I need coding skills to automate Trengo and WIIVO?
Is the Trengo and WIIVO integration free?
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