Toky + WhatsApp Integration

Integrate Toky to WhatsApp in one click, or tell Integrately AI how you want each call handled. Send automated WhatsApp messages for incoming calls, update your CRM, notify your team, and trigger follow-ups instantly.

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1.
  • Toky
    Text message is received in Toky Instant
  • Toky
    Call is received in Toky Instant
  • Toky
    Voice mail is received in Toky Instant
  • WhatsApp
    Message is received in WhatsApp Instant
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2.
  • Toky
    Send text message in Toky
  • Toky
    Create contact in Toky
  • Toky
    Search Contact in Toky
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for Toky + WhatsApp Integration

Trigger WhatsApp messages for incoming calls, log voicemails, update customer records, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
WhatsApp + Toky Integration

Send message from Toky for new message received in WhatsApp

There are many reasons why you would want to send an message in Toky when a text message is received in WhatsApp.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Toky + WhatsApp Integration

Send message from WhatsApp for new message received in Toky

There are many reasons why you would want to send an message in WhatsApp when a text message is received in Toky.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Toky + WhatsApp flow

Sync call data with your CRM, email transcripts to team members, and keep spreadsheets updated. Pick a combination and activate it in one click.

Toky
WhatsApp
+
SalesforceSalesforce (3)
+
HubSpotHubSpot (3)
+
ZendeskZendesk (3)
+
GmailGmail (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
T
S
W
Create a Salesforce lead for every call received in Toky, and send a WhatsApp message
New Toky calls instantly create a lead in Salesforce while triggering a WhatsApp message, eliminating manual entry and speeding up response times.
T
S
W
Create a Salesforce task when a voice mail is received in Toky, and send a WhatsApp notification
Voicemails received in Toky automatically generate a Salesforce task and a WhatsApp notification so your team never misses a follow-up.
T
S
W
Send a WhatsApp message when a text message is received in Toky, and update the Salesforce contact
Incoming Toky text messages update your Salesforce contacts and trigger automated WhatsApp responses without manual intervention.

Supported triggers and actions for Toky and WhatsApp

Mix and match to build the exact automation you need

Toky
Toky Triggers & Actions
Instant
Text message is received in Toky
Triggers the automation when a new text message is received
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Instant
Call is received in Toky
Triggers the automation when a call is received
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Instant
Voice mail is received in Toky
Triggers the automation when a new voice mail is received
Try it →
Send text message in Toky
Sends a reply
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Create contact in Toky
Adds a new contact to the database
Try it →
Search Contact in Toky
Finds and retrieves contact information
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
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Send message (using template) in WhatsApp
Sends a message using a template
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Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with Toky + WhatsApp?

Streamline your communication workflows by connecting call center events directly to instant messaging channels.

What you can automate?
📞
Trigger WhatsApp messages for incoming calls
Automatically send a WhatsApp message the moment a call is received in Toky to engage callers instantly and improve customer satisfaction.
📝
Capture every submitted field and call detail
Map caller phone numbers, text message content, and timestamps into separate database rows or CRM fields instead of losing details in notes.
🔔
Alert your team as soon as inquiries arrive
Dispatch instant notifications to your support or sales team in Slack or Gmail whenever a new voicemail or text message comes in.
🔀
Route communications based on message content
Send different automated WhatsApp replies or route records to specific team members depending on keywords found in incoming text messages.
🔄
Keep your CRM records continuously updated
Automatically update contact profiles and create new leads in your CRM whenever a customer interacts through Toky.
🔍
Search contacts instead of creating duplicates
Search for existing contact records before creating new entries, preventing duplicate profiles in your database when repeat callers reach out.
📬
Handle voicemails with automated follow-ups
Convert incoming voicemails into active support tickets or CRM tasks while simultaneously dispatching a confirmation message via WhatsApp.
🔗
Extend your workflow to spreadsheets and email
Log every call interaction directly into Google Sheets or send backup email notifications via Gmail alongside your core automation.
And much more...

Who is Toky + WhatsApp integration for?

Support teams, call center managers, and sales representatives use this integration to streamline communication, eliminate manual data entry, and speed up response times.

Call center managers
Call center managers
Customer support leads
Customer support leads
Client success teams
Client success teams
Sales development reps
Sales development reps
CRM administrators
CRM administrators
Operations directors
Operations directors
📈
Call center managers
You're overseeing inbound communication volumes across your team but your tracking reports only update when someone manually exports call logs, so the metrics you're reviewing are always hours behind — this integration means every call and message updates your records instantly and your data stays current.
⚡
Customer support leads
You need to respond to urgent customer inquiries fast, but missed voicemails and delayed notifications leave clients waiting too long for assistance — automating both apps means every voice mail triggers instant alerts and support tickets so your team can act immediately.
🤝
Client success teams
You answer to stakeholders who want visibility into ongoing customer interactions, but disparate communication channels hide conversation history — with this integration, every client call and message syncs across your systems automatically to provide complete transparency.
📊
Sales development reps
The volume of inbound phone inquiries is too high for anyone to keep up with by hand, leading to lost leads and slow outreach — connecting these apps means every inbound call instantly creates a contact and triggers a WhatsApp follow-up without manual effort.
🔄
CRM administrators
You own the database workflow and depend on team members upstream to log call details properly, but manual entry always leaves frustrating gaps in your pipeline records — automating these apps means every interaction is recorded accurately and consistently.
📝
Operations directors
You need a reliable history of all telecommunication touchpoints for compliance and quality review, but scattered records make auditing difficult — this integration means every message and call creates a verified audit trail without manual logging.
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Why choose Integrately to automate Toky + WhatsApp

Build and manage your Toky + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Toky + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Toky to WhatsApp?
Frequently Asked Questions
You can connect Toky to WhatsApp in 1 click using ready automation templates on Integrately. Select a workflow, authenticate your accounts, and activate it instantly. You can also use Integrately AI to build custom multi-step flows connecting Salesforce, HubSpot, Zendesk, Gmail, Google Sheets, Slack, and 1,500+ other apps.
Can I automatically send a WhatsApp message when a call is received in Toky?
Frequently Asked Questions
Can I connect Toky, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Toky and WhatsApp?
Frequently Asked Questions
How does Toky handle call and message triggers on Integrately?
Frequently Asked Questions
How does WhatsApp handle message actions in automations?
Frequently Asked Questions
Do I need coding skills to automate Toky and WhatsApp?
Frequently Asked Questions
Is the Toky and WhatsApp integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Toky or WhatsApp With 1500+ Other Apps

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WhatsApp
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