thanks.io + Twilio Integration

Integrate thanks.io to Twilio in one click, or tell Integrately AI how you want each message handled. Trigger postcards from incoming messages, create recipients, send letters, and keep your client outreach automated.

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1.
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • thanks.io
    Send Postcard in thanks.io
  • thanks.io
    Send Notecard in thanks.io
  • thanks.io
    Send Postcard via Radius Search in thanks.io
  • thanks.io
    Send Letter in thanks.io
  • thanks.io
    Send Windowless Letter in thanks.io
  • thanks.io
    Send Notecard via Radius Search in thanks.io
  • thanks.io
    Send Letter via Radius Search in thanks.io
  • thanks.io
    Create a recipient in thanks.io
  • thanks.io
    Get order by ID in thanks.io
  • thanks.io
    Delete a recipient by Address in thanks.io
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for thanks.io + Twilio Integration

Trigger postcards from incoming messages, create recipients, send letters, update records, and notify your team, all in just one click.

Most popular automationmost-popular-automations
Twilio + thanks.io Integration

Send message from thanks.io for new sms received in Twilio

There are many reasons why you would want to send an message in thanks.io when a text message is received in Twilio.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your thanks.io + Twilio flow

Capture contact details, sync CRM records, update customer profiles, and trigger multi-channel follow-ups automatically. Pick a combination and activate it in one click.

thanks.io
Twilio
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SalesforceSalesforce (6)
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HubspotHubspot (6)
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ShopifyShopify (6)
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StripeStripe (6)
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GmailGmail (6)
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SlackSlack (6)
T
T
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When an SMS is received in Twilio, create a recipient in thanks.io and add the contact in Salesforce.
Incoming Twilio messages instantly create a new recipient in thanks.io and update your Salesforce CRM without manual data entry.
S
T
T
When a new Salesforce contact is created, send an SMS via Twilio and send a postcard in thanks.io.
New Salesforce contacts trigger an instant Twilio SMS and a thanks.io postcard to welcome clients right away.
S
T
T
When a Salesforce task status changes, send a letter via thanks.io and notify your team via Twilio.
Updated Salesforce tasks trigger a thanks.io letter and a Twilio SMS notification to keep teams aligned.
T
S
T
Create a Salesforce task for every thanks.io order, and send a notification via Twilio.
Completed thanks.io orders automatically open a Salesforce task and send a Twilio SMS update to your team.
S
T
T
If a Salesforce lead is enterprise tier, send a premium postcard via thanks.io and send a priority SMS in Twilio.
Enterprise leads in Salesforce receive a custom thanks.io postcard and a priority Twilio SMS alert.
S
T
T
Use ChatGPT to summarise Salesforce lead notes, create a recipient in thanks.io, and send an SMS via Twilio.
ChatGPT processes Salesforce notes to format address data for thanks.io postcards and Twilio SMS follow-ups.

Supported triggers and actions for thanks.io and Twilio

Mix and match to build the exact automation you need

thanks.io
thanks.io Triggers & Actions
No trigger is available
Send Postcard in thanks.io
Sends a physical postcard to a designated recipient
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Send Notecard in thanks.io
Sends a notecard
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Send Postcard via Radius Search in thanks.io
Sends postcards to contacts within a particular radius of a location
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Send Letter in thanks.io
Sends a letter
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Send Windowless Letter in thanks.io
Sends a windowless letter
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Send Notecard via Radius Search in thanks.io
Sends a notecard using radius search
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Send Letter via Radius Search in thanks.io
Sends a letter using radius search
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Create a recipient in thanks.io
Creates a new workspace
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Get order by ID in thanks.io
Retrieves an order by its id
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Delete a recipient by Address in thanks.io
Removes a recipient from the database based on their address
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with thanks.io + Twilio?

Streamline your communication and direct mail workflows with robust, automated multi-step sequences.

What you can automate?
📬
Trigger Direct Mail From Incoming Messages
Automatically dispatch thanks.io postcards or letters the moment a message is received in Twilio. Eliminate manual address entry and speed up your offline outreach.
📝
Capture Every Submitted Field Accurately
Map all available contact details and custom fields from Twilio messages into thanks.io recipient profiles. Ensure your mailing lists contain complete and accurate information.
🚨
Notify Your Team Instantly
Send instant Twilio SMS notifications or alerts to your staff whenever a thanks.io order is processed or a new message arrives. Keep every department coordinated in real time.
🔀
Route Based on Submitted Keywords
Perform different actions depending on keywords found in incoming Twilio messages. Send priority mailers for urgent inquiries and standard notes for general requests.
🔄
Keep Destination Records Up to Date
Synchronise recipient statuses and order updates across your connected software stack. Ensure your contact databases reflect the latest engagement history.
🔍
Prevent Duplicate Recipient Records
Check existing addresses before creating new entries in thanks.io. Avoid sending duplicate mailers to the same client and optimise your marketing budget.
📋
Handle Later Status Changes and Updates
Trigger follow-up sequences when call statuses change or recordings become available in Twilio. Automate your post-call marketing actions seamlessly.
🔗
Extend Flows to CRM and Support Apps
Connect your thanks.io and Twilio core flow with tools like HubSpot or Salesforce. Synchronise customer interactions across your entire business software ecosystem.
And much more...

Who is thanks.io + Twilio integration for?

Operations teams, sales leaders, and marketers automate direct mail and communication workflows, eliminating manual data entry and ensuring timely client outreach.

Data Analysts
Data Analysts
Sales Development Representatives
Sales Development Representatives
Client Success Managers
Client Success Managers
E-commerce Operations Managers
E-commerce Operations Managers
Marketing Campaign Coordinators
Marketing Campaign Coordinators
Compliance Officers
Compliance Officers
📈
Data Analysts
You're pulling direct mail campaign metrics and messaging logs manually every week, but your tracking spreadsheets only update when someone exports records, so the response counts you're reporting on are always a few hours behind — with this integration, every interaction and order lands in your logs instantly and your data stays current.
⚡
Sales Development Representatives
You need to follow up with inbound leads immediately through messaging and direct mail, but you find out about new enquiries too late because contact details sit in unmonitored queues — automating both apps means every incoming message triggers a recipient record and SMS alert instantly, so you can engage prospects the moment they reach out.
🤝
Client Success Managers
You answer to key accounts and stakeholders who expect prompt updates on milestone progress and appreciation gifts, but keeping track of physical mailings alongside digital messages causes delays — connecting these apps means every milestone automatically dispatches appreciation letters and notifications, so your clients see steady progress without asking.
📦
E-commerce Operations Managers
The volume of customer orders and incoming support messages is too high for anyone to keep up by hand, leading to missed mailing addresses and delayed customer touchpoints — integrating these apps means every order and message processes automatically without manual copying, allowing your team to handle high volumes effortlessly.
🔄
Marketing Campaign Coordinators
You own the direct mail execution step and depend on upstream teams to hand over verified addresses and phone numbers, but manual handoffs create bottlenecks and errors — automating both apps means contact details flow straight from communication triggers into direct mail systems, so your campaigns launch on schedule every time.
📋
Compliance Officers
You need a reliable history of all client communications and mailing distributions for auditing, but keep finding gaps where manual records were forgotten — this integration means every message, order, and recipient is logged systematically across your platforms, so your audit trails remain complete and accurate.
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Why choose Integrately to automate thanks.io + Twilio

Build and manage your thanks.io + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect thanks.io + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect thanks.io to Twilio?
Frequently Asked Questions
You can connect thanks.io to Twilio in 1 click using ready workflows on Integrately, or ask Integrately AI to build the integration for you. It connects your communications with tools like Salesforce, HubSpot, and Slack instantly.
Can I automatically send a thanks.io postcard when a Twilio SMS is received?
Frequently Asked Questions
Can I connect thanks.io, Twilio, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for thanks.io and Twilio?
Frequently Asked Questions
How does thanks.io handle recipient address data in automations?
Frequently Asked Questions
Can Twilio call statuses trigger workflows in thanks.io?
Frequently Asked Questions
Do I need coding skills to integrate thanks.io and Twilio?
Frequently Asked Questions
Is the thanks.io and Twilio integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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