tawk.to + WhatsApp Integration

Integrate tawk.to to WhatsApp in one click, or tell Integrately AI how you want each ticket handled. Send instant WhatsApp messages, notify your support team, update records, and keep customer conversations on track automatically.

Integrate For Free arrow rightGoogle Logo Sign Up With Google
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • WhatsApp
    Message is received in WhatsApp Instant
Arrow Right
2.

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for tawk.to + WhatsApp Integration

Notify customers on WhatsApp when a ticket is created, send follow-ups, alert your team, and update your records, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + WhatsApp Integration

Send WhatsApp message for new tawk.to ticket

It's easy to stay on top of your support tickets with automatic notifications using this tawk.to - WhatsApp integration. Whenever a new ticket is created in tawk.to, you will immediately receive a message in WhatsApp notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic WhatsApp messages for new tawk.to tickets today - your customers will appreciate it!
See more
Activate
tawk.to + WhatsApp Integration

Send WhatsApp message for new tawk.to chat

When you receive a new tawk.to chat, you can automatically send a WhatsApp message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic WhatsApp message today. Your future self will thank you.
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your tawk.to + WhatsApp flow

Sync customer chats with your CRM, update spreadsheets, notify your support team, and manage follow-ups across your entire stack. Pick a combination and activate it in one click.

tawk.to
WhatsApp
+
ShopifyShopify (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
+
HubspotHubspot (3)
+
ZendeskZendesk (3)
+
GmailGmail (3)
T
S
W
Create a Shopify customer from every new tawk.to ticket, and send a welcome message in WhatsApp
New tawk.to tickets instantly create a customer in Shopify and trigger a WhatsApp greeting, keeping your store database up to date without manual data entry.
T
S
W
When a chat has ended in tawk.to, create an order note in Shopify and send a summary in WhatsApp
Completed support chats automatically log order notes in Shopify and deliver WhatsApp updates to the customer, ensuring complete visibility.
T
S
W
When a transcript is created in tawk.to, update the Shopify customer record and send a follow-up in WhatsApp
Conversation transcripts update Shopify customer profiles instantly while WhatsApp delivers relevant follow-up details to the buyer.

Supported triggers and actions for tawk.to and WhatsApp

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
Try it →
Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
Try it →
Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
Try it →
No action is available
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with tawk.to + WhatsApp?

Streamline your customer communications by connecting real-time tawk.to events directly to automated WhatsApp messages and workflow trackers.

What you can automate?
💬
Send WhatsApp alerts for every new tawk.to ticket
Trigger instant WhatsApp messages to customers or agents the moment a new ticket is created in tawk.to. Eliminate delays and keep communication channels active.
📋
Capture every submitted chat detail
Map customer names, contact numbers, and initial queries from live chat sessions directly into your tracking sheets or CRM database. Ensure no customer detail is lost.
🔔
Notify the right team member instantly
Alert your support agents in real time whenever a visitor initiates a new chat or submits a support ticket in tawk.to. Ensure rapid team coordination.
🔀
Route messages based on ticket priority
Send different automated WhatsApp replies or escalate to specific staff depending on the urgency level submitted in your tawk.to chat or ticket.
🔄
Keep tracking records updated automatically
Update existing rows in spreadsheets or CRM databases whenever a chat has ended or a support ticket status changes in tawk.to.
🪞
Add or update without creating duplicates
Search your existing customer database before creating a new record from a tawk.to inquiry. Update current profiles instead of cluttering your system with duplicates.
⏱️
Handle later chat status changes
Trigger automated wrap-up messages, feedback surveys, or CRM status updates when a live chat session officially ends or a ticket is marked resolved.
🔗
Extend your workflow to Slack or Google Sheets
Connect your tawk.to and WhatsApp automation to Slack, Google Sheets, or HubSpot to keep your entire team informed across multiple platforms.
And much more...

Who is tawk.to + WhatsApp integration for?

Customer support teams, agencies, and business owners use this integration to automate messaging, eliminate manual data entry, and speed up customer response times.

Support Managers
Support Managers
Customer Success Leads
Customer Success Leads
Account Managers
Account Managers
Helpdesk Supervisors
Helpdesk Supervisors
Operations Coordinators
Operations Coordinators
Compliance Officers
Compliance Officers
📊
Support Managers
You're reviewing customer service metrics but your reporting sheet only updates when someone manually exports support tickets, so the response time numbers you're analyzing are always outdated — with this integration, every new ticket logs instantly and your performance data stays current.
⚡
Customer Success Leads
You need to act fast when high-value clients submit inquiries, but you find out about chats hours after they happen, delaying your follow-up — automating both apps means every chat notification triggers an immediate WhatsApp alert so you can respond right away.
📋
Account Managers
You answer to clients who want to see live updates on their reported issues, but pulling manual status logs takes hours every week — this integration means every ticket update flows straight to your tracking logs and clients see progress immediately.
📈
Helpdesk Supervisors
The support volume is too high for anyone to keep up with manual data entry and customer messaging, leading to missed messages — with this integration, every conversation triggers automated WhatsApp replies and structured logs without manual effort.
🔄
Operations Coordinators
You own the next step in customer onboarding and depend on support staff to hand over conversation details, but handoffs get missed — connecting these apps means every tawk.to transcript automatically populates your workflow trackers and nothing falls through the cracks.
🗂️
Compliance Officers
You need a reliable customer communication history and keep finding gaps where chat logs were never saved to your primary database — automating both apps means every interaction creates an exact ticket record and your audit trail remains complete.
Try This Integration – No Code Neededarrow right
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate tawk.to + WhatsApp

Build and manage your tawk.to + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Connect tawk.to + WhatsApp Now arrow right
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
See Pricingarrow right

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Connect tawk.to + WhatsApp Now arrow right
In Just 1 Click!
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect tawk.to to WhatsApp?
Frequently Asked Questions
You can connect tawk.to to WhatsApp in 1 click using Integrately. Choose a ready automation template or use Integrately AI to set up your workflow alongside tools like Google Sheets, Slack, and HubSpot.
Can I automatically send a WhatsApp message when a new tawk.to ticket is created?
Frequently Asked Questions
Can I connect tawk.to, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for tawk.to and WhatsApp?
Frequently Asked Questions
How does tawk.to ticket data sync with WhatsApp automations?
Frequently Asked Questions
Can I send WhatsApp template messages based on tawk.to chat events?
Frequently Asked Questions
Do I need coding skills to automate tawk.to and WhatsApp?
Frequently Asked Questions
Is the tawk.to and WhatsApp integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect tawk.to or WhatsApp With 1500+ Other Apps

tawk.to
Popular tawk.to Integrations
Connect tawk.to with CRM, helpdesk, and messaging tools to manage live customer conversations and support tickets efficiently.
See All
tawk.to Integrations arrow right
No popular apps found
WhatsApp
Popular WhatsApp Integrations
Sync WhatsApp with marketing, notification, and productivity platforms to accelerate customer communication workflows.
See All
WhatsApp Integrations arrow right
No popular apps found