Survey Monkey + Trengo Integration

Integrate Survey Monkey to Trengo in one click, or tell Integrately AI how you want each survey response handled. Convert feedback into support tickets, update contact records, notify your customer service team, and trigger automated follow-ups instantly.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Survey Monkey
    Survey response is received in Survey Monkey
  • Trengo
    New inbound message is added in Trengo Instant
  • Trengo
    New outbound message is added in Trengo Instant
  • Trengo
    New internal note is added in Trengo Instant
  • Trengo
    Phone call is missed in Trengo Instant
  • Trengo
    Phone call is ended in Trengo Instant
  • Trengo
    Phone call is started in Trengo Instant
  • Trengo
    Ticket is assigned in Trengo Instant
  • Trengo
    Ticket is closed in Trengo Instant
  • Trengo
    Ticket is reopened in Trengo Instant
  • Trengo
    Ticket marked as spam in Trengo Instant
  • Trengo
    Ticket unmarked as spam in Trengo Instant
  • Trengo
    Ticket label is added in Trengo Instant
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2.
  • Survey Monkey
    Create contact in Survey Monkey
  • Survey Monkey
    Search contact in Survey Monkey
  • Survey Monkey
    Send survey in Survey Monkey
  • Survey Monkey
    Search survey in Survey Monkey
  • Survey Monkey
    Search collector in Survey Monkey
  • Trengo
    Add comment on ticket in Trengo
  • Trengo
    Send a message in Trengo
  • Trengo
    Send a WhatsApp message template in Trengo
  • Trengo
    Send message to ticket in Trengo
  • Trengo
    Send media message to ticket in Trengo
  • Trengo
    Create a ticket in Trengo
  • Trengo
    Reopen a ticket in Trengo
  • Trengo
    Attach a label in Trengo
  • Trengo
    Assign a ticket in Trengo
  • Trengo
    Close ticket in Trengo
  • Trengo
    Mark ticket as spam in Trengo
  • Trengo
    Unmark ticket as spam in Trengo
  • Trengo
    Mark a ticket as favorite in Trengo
  • Trengo
    Unmark a ticket as favorite in Trengo
  • Trengo
    Create a user in Trengo
  • Trengo
    Log a phone call in Trengo
  • Trengo
    Create contact in Trengo
  • Trengo
    Search contact in Trengo
  • Trengo
    Get contact by ID in Trengo
  • Trengo
    Update contact in Trengo
  • Trengo
    Delete contact in Trengo

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Ready Workflows Ready Workflows for Survey Monkey + Trengo Integration

Capture survey responses, create support tickets, update contact details, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Survey Monkey + Trengo Integration

Create Trengo ticket for new Survey Monkey survey response

Creating Trengo tickets automatically for every new Survey Monkey survey response received can help to ensure that each survey response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Survey Monkey + Trengo flow

Bring customer data into your CRM, spreadsheets, and team channels the moment feedback arrives. Pick a combination and activate it in one click.

Survey Monkey
Trengo
+
HubspotHubspot (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
+
MailchimpMailchimp (3)
+
CalendlyCalendly (3)
+
NotionNotion (3)
S
H
T
Create a HubSpot contact for every survey response received in Survey Monkey, and open a ticket in Trengo
Survey responses automatically populate HubSpot contacts and create corresponding Trengo tickets without manual data entry.
T
H
S
When a Trengo ticket is closed for a survey respondent, update the contact in HubSpot and log the outcome
Resolved support interactions update your HubSpot contact records automatically to maintain accurate customer histories.
S
H
T
Use Claude to analyse survey sentiment in Survey Monkey, update HubSpot properties, and notify your team in Trengo
AI-powered sentiment analysis categorizes survey responses in HubSpot and alerts support agents in Trengo.

Supported triggers and actions for Survey Monkey and Trengo

Mix and match to build the exact automation you need

Survey Monkey
Survey Monkey Triggers & Actions
Survey response is received in Survey Monkey
Triggers the automation when a survey response is submitted
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Create contact in Survey Monkey
Adds a new contact to the database
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Search contact in Survey Monkey
Finds and retrieves contact information
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Send survey in Survey Monkey
Sends a reply
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Search survey in Survey Monkey
Searches for a survey
Try it →
Search collector in Survey Monkey
Searches for a collector
Try it →
Trengo
Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
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Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
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Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
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Instant
Phone call is missed in Trengo
Triggers the automation when a phone call is missed
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Instant
Phone call is ended in Trengo
Triggers the automation when a phone call is ended
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Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
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Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
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Instant
Ticket is closed in Trengo
Triggers the automation when a ticket is closed
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Instant
Ticket is reopened in Trengo
Triggers the automation when a ticket is reopened
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Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
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Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
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Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
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Add comment on ticket in Trengo
Sends a message to a ticket
Try it →
Send a message in Trengo
Sends a message to a recipient
Try it →
Send a WhatsApp message template in Trengo
Sends a whatsapp message template
Try it →
Send message to ticket in Trengo
Sends a message to a ticket
Try it →
Send media message to ticket in Trengo
Sends a media message to a ticket
Try it →
Create a ticket in Trengo
Generates a new ticket
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Reopen a ticket in Trengo
Reopens a ticket
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Attach a label in Trengo
Assigns a label to a item
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Assign a ticket in Trengo
Assigns tickets to team members based on predefined criteria
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Close ticket in Trengo
Close support tickets based on particular criteria
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Mark ticket as spam in Trengo
Flag ticket as spam
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Unmark ticket as spam in Trengo
Unmarks a ticket as spam
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Mark a ticket as favorite in Trengo
Save important tickets for quick access
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Unmark a ticket as favorite in Trengo
Unmarks a ticket as a favorite
Try it →
Create a user in Trengo
Creates a new user account
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Log a phone call in Trengo
Record and save phone call logs
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Create contact in Trengo
Creates a new contact
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Search contact in Trengo
Searches for a contact
Try it →
Get contact by ID in Trengo
Retrieves a contact using their id
Try it →
Update contact in Trengo
Updates an existing contact
Try it →
Delete contact in Trengo
Deletes a contact
Try it →

What can you automate with Survey Monkey + Trengo?

Turn survey feedback into instant operational workflows, support tickets, and team notifications across your communication stack.

What you can automate?
🎯
Create Trengo tickets from survey responses
Automatically open a new support ticket in Trengo the moment a survey response is received in Survey Monkey. Eliminate manual data entry and start customer follow-ups instantly.
📋
Capture every submitted survey field
Map all available Survey Monkey answers into your Trengo tickets and customer records instead of only basic contact details. Ensure your team reviews complete feedback.
🔔
Alert the right team member immediately
Notify your customer service agents in real time whenever important survey feedback arrives. Ensure urgent responses are handled without delay.
🔀
Route tickets based on response answers
Trigger different actions or assign tickets to specific departments depending on the specific choices or ratings submitted in your surveys.
🔄
Keep contact records up to date
Automatically update existing contact profiles in Trengo whenever survey respondents update their details or submit new feedback.
🔍
Search contacts to prevent duplicates
Search existing database records before creating new contacts or tickets in Trengo. Keep your customer lists clean and organized.
📌
Handle later ticket status changes
Track support workflows by updating external records when Trengo tickets are closed, reopened, or marked as spam.
🔌
Extend flows to connected apps
Connect your Survey Monkey and Trengo workflow with Slack or Google Sheets to notify teams and log spreadsheet data simultaneously.
And much more...

Who is Survey Monkey + Trengo integration for?

Connecting Survey Monkey and Trengo helps customer support and success teams turn raw survey feedback into actionable tickets and instant team notifications without manual copying.

Performance analysts
Performance analysts
Support team leads
Support team leads
Client success managers
Client success managers
Operations coordinators
Operations coordinators
Support agents
Support agents
Quality assurance officers
Quality assurance officers
📈
Performance analysts
You're reviewing survey metrics across multiple campaigns but your reporting database only updates when someone manually exports submissions, so the response counts you're analyzing are always a few hours behind — this integration means every new survey response lands in your system instantly and your data stays current.
Support team leads
You need to act fast on critical customer feedback, but manual triage delays ticket creation until complaints have already escalated — with this integration, every survey submission automatically opens a ticket in Trengo and your team responds without delay.
🤝
Client success managers
You answer to key accounts who expect rapid follow-ups on their feedback, but communication gaps leave stakeholders waiting for updates — automating both apps means survey responses immediately generate support tickets and your client communications remain seamless.
⚙️
Operations coordinators
The survey response volume is too high for anyone to keep up by hand, leading to missed submissions and incomplete records — connecting these apps means every response is processed automatically and your operational workflows run without manual intervention.
👤
Support agents
You own the customer follow-up step and depend on someone upstream to hand over survey details, but information often gets lost in transit — automating both apps means every ticket receives complete respondent context the moment feedback arrives.
🗂️
Quality assurance officers
You need a reliable history of customer sentiment and keep finding gaps in your support audit trails due to manual entry errors — this integration means every survey response and ticket resolution is logged accurately without missing records.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Survey Monkey + Trengo

Build and manage your Survey Monkey + Trengo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Survey Monkey + Trengo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Automation is ready
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Frequently Asked Questions

How do I connect Survey Monkey to Trengo?
Frequently Asked Questions
You can easily connect Survey Monkey to Trengo using 1-click automations on Integrately. Connect your accounts, choose a ready template, or ask Integrately AI to build custom workflows linking Survey Monkey and Trengo with Hubspot, Slack, and 1,500+ other apps.
Can I automatically create Trengo support tickets from Survey Monkey responses?
Frequently Asked Questions
Can I connect Survey Monkey, Trengo, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Survey Monkey and Trengo?
Frequently Asked Questions
How does Survey Monkey handle response data in integrations?
Frequently Asked Questions
What can Trengo do in this integration?
Frequently Asked Questions
Do I need coding skills to set up this automation?
Frequently Asked Questions
Is the Survey Monkey and Trengo integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Survey Monkey or Trengo With 1500+ Other Apps

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