SupportBee + Timing Integration
Integrate SupportBee to Timing in one click, or tell Integrately AI how you want each support ticket handled. Track time automatically, log new time entries, start timers, and update projects as your team handles requests.
Free forever.Use premium features free for 14 days.1.
Ticket is created in SupportBee Instant- Agent replies to ticket in SupportBee Instant
- Comment is added to ticket in SupportBee Instant
- Customer replies to ticket in SupportBee Instant
Time entry is created in Timing- Timer is started in Timing
- Project is created in Timing
2.
- Create ticket in SupportBee
- Start timer in Timing
- Create new time entry in Timing
- Stop timer in Timing
- Create new project in Timing
- Search project in Timing
Trusted by experts at...
Ready Workflows for SupportBee + Timing Integration
Track time for tickets, start timers for customer queries, log billable hours, and manage projects, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your SupportBee + Timing flow
Log customer support hours in your project management tools, notify your team, and keep your records completely up to date. Pick a combination and activate it in one click.
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Asana (3)
Asana (3) +
Slack (3)
Slack (3) +
Toggl (2)
Toggl (2) +
Google Sheets (3)
Google Sheets (3) +
Gmail (2)
Gmail (2) +
HubSpot (3)
HubSpot (3) S
T
A
Create a new Timing time entry and an Asana task whenever a new SupportBee ticket is created.
New SupportBee tickets instantly generate a time entry in Timing and a matching task in Asana, eliminating manual tracking.
S
T
A
Start a Timing timer when a customer replies in SupportBee and create an Asana follow-up task.
Customer replies trigger active timing sessions in Timing and open tracking tasks in Asana automatically.
S
T
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Stop your Timing timer when an agent replies in SupportBee and update your Asana task.
Agent replies automatically stop your Timing timer and log progress on your Asana task.
Supported triggers and actions for SupportBee and Timing
Mix and match to build the exact automation you need
SupportBee Triggers & Actions
Instant
Ticket is created in SupportBee
Triggers the automation when a new ticket is created
Try it → Instant
Agent replies to ticket in SupportBee
Triggers the automation when a ticket is replied to by any agent
Try it → Instant
Comment is added to ticket in SupportBee
Triggers the automation when a comment is added to a ticket
Try it → Instant
Customer replies to ticket in SupportBee
Triggers the automation when a customer replies to a ticket
Try it → What can you automate with SupportBee + Timing?
Streamline your customer support tracking by connecting SupportBee and Timing to automate time entries, start timers, and manage projects instantly.
⏱️
Automate time tracking for every support ticket
Create a new time entry in Timing the moment a ticket is created in SupportBee. Ensure every customer request is tracked for billing and productivity analysis.
📋
Capture every submitted ticket field and detail
Map full SupportBee ticket contents into your Timing projects and tasks instead of generic summaries. Keep comprehensive records of all customer support work.
🔔
Notify your team as soon as tracking starts
Alert your team instantly when support timers begin or new time entries are logged. Keep everyone informed on active customer support workloads.
🔀
Route tasks differently based on ticket properties
Start specific timers or create distinct projects in Timing depending on submitted SupportBee ticket categories or priority levels.
🔄
Keep time entries updated as tickets progress
Automatically update Timing time entries and active timers as customer replies and agent responses occur in SupportBee.
🔍
Search and update instead of creating duplicates
Check for existing Timing projects before creating new ones, preventing duplicate entries and keeping your time tracking organized.
🛑
Stop timers automatically when tickets resolve
Stop active Timing timers the moment an agent replies or resolves a support ticket in SupportBee, ensuring accurate billing durations.
🔗
Extend your workflow to external project tools
Connect SupportBee and Timing with Asana or Slack to push task updates and team notifications automatically upon time entry creation.
And much more...
Who is SupportBee + Timing integration for?
Connect SupportBee and Timing to eliminate manual tracking gaps, ensure accurate billable hours, and give teams instant visibility into customer support workloads.
Operations Managers
Support Team Leads
Client Success Directors
Customer Support Heads
Project Managers
Finance Controllers
📈
Operations Managers
You review support time reports to optimise team staffing, but your time sheets only update when someone manually logs entries, so the numbers you're reviewing are always outdated — with this integration, every new support ticket creates a time entry instantly and your reports stay current.
⚡
Support Team Leads
You need to act fast on customer escalations and track billable hours accurately, but your team forgets to start timers while handling tickets, resulting in lost billable time — this integration means every customer reply automatically triggers time tracking in Timing without manual effort.
🤝
Client Success Directors
You answer to external clients who demand precise breakdowns of support hours spent on their accounts, but manual logs leave frustrating gaps in your project reporting — automating both apps means every ticket and response is tracked precisely in your time management system.
📊
Customer Support Heads
The volume of inbound customer tickets is too high for anyone to keep up with manual time entries, leading to incomplete timesheets at the end of the week — connecting these apps means every single support interaction logs hours automatically without manual tracking overhead.
🔄
Project Managers
You depend on support agents to hand over task details and time logs so you can bill clients correctly, but manual handoffs cause delays and missing records — automating both apps means project tasks and time entries update the moment support tickets are created.
🛡️
Finance Controllers
You need a reliable history of billable hours for client invoicing, but keep finding gaps where agents forgot to record time spent on customer tickets — this integration means every support ticket and reply is captured accurately in your time logs.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate SupportBee + Timing
Build and manage your SupportBee + Timing automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect SupportBee + Timing with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect SupportBee + Timing Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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750 Tasks
in $19.99
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😍
2,000 Tasks
in $19.99
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In Just 1 Click!
Frequently Asked Questions
How do I connect SupportBee to Timing?
You can connect SupportBee to Timing in 1-click using Integrately, or use Integrately AI to build custom support workflows involving Asana, Slack, and Google Sheets.
Can I automatically create a time entry in Timing when a new SupportBee ticket is created?
Can I connect SupportBee, Timing, and Slack?
What is a good Zapier alternative for SupportBee and Timing?
How does SupportBee handle ticket creation events with Timing?
Can Timing timers start automatically from customer replies in SupportBee?
Do I need coding skills to automate SupportBee and Timing?
Is the SupportBee and Timing integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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