Create Trengo ticket for new Solve CRM contact
Solve CRM + Trengo Integration
Solve CRM + Trengo Integration
Integrate Solve CRM to Trengo in one click, or tell Integrately AI how you want each contact handled. Capture customer details, create tickets, assign teams, and notify agents automatically.
Free forever.Use premium features free for 14 days.1.
Contact is created in Solve CRM- Company is created in Solve CRM
New inbound message is added in Trengo Instant- New outbound message is added in Trengo Instant
- New internal note is added in Trengo Instant
- Phone call is missed in Trengo Instant
- Phone call is ended in Trengo Instant
- Phone call is started in Trengo Instant
- Ticket is assigned in Trengo Instant
- Ticket is closed in Trengo Instant
- Ticket is reopened in Trengo Instant
- Ticket marked as spam in Trengo Instant
- Ticket unmarked as spam in Trengo Instant
- Ticket label is added in Trengo Instant
2.
- Create contact in Solve CRM
- Create company in Solve CRM
- Add comment on ticket in Trengo
- Send a message in Trengo
- Send a WhatsApp message template in Trengo
- Send message to ticket in Trengo
- Send media message to ticket in Trengo
- Create a ticket in Trengo
- Reopen a ticket in Trengo
- Attach a label in Trengo
- Assign a ticket in Trengo
- Close ticket in Trengo
- Mark ticket as spam in Trengo
- Unmark ticket as spam in Trengo
- Mark a ticket as favorite in Trengo
- Unmark a ticket as favorite in Trengo
- Create a user in Trengo
- Log a phone call in Trengo
- Create contact in Trengo
- Search contact in Trengo
- Get contact by ID in Trengo
- Update contact in Trengo
- Delete contact in Trengo
Trusted by experts at...
Ready Workflows for Solve CRM + Trengo Integration
Create tickets from new contacts, assign agents, handle inbound messages, and keep customer communications synced, all in just one click.
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Solve CRM + Trengo flow
Connect supporting tools to handle notifications, logging, payments, and team assignments once your core sync finishes. Pick a combination and activate it in one click.
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Gmail (3)
Gmail (3) +
Shopify (3)
Shopify (3) +
HubSpot (3)
HubSpot (3) +
Stripe (3)
Stripe (3) +
Calendly (3)
Calendly (3) +
Slack (3)
Slack (3) S
T
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Add every new Solve CRM contact to Trengo, and send a welcome email in Gmail
New Solve CRM contacts create a Trengo contact instantly while Gmail sends out the welcome email without manual intervention.
T
S
G
When a Trengo ticket is closed, create a company in Solve CRM and send a summary in Gmail
Closed Trengo tickets update your Solve CRM company records and email a summary through Gmail automatically.
T
S
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When a new inbound message is added in Trengo, create a Solve CRM contact and notify support via Gmail
Inbound Trengo messages instantly generate Solve CRM contacts and trigger notification emails in Gmail.
Supported triggers and actions for Solve CRM and Trengo
Mix and match to build the exact automation you need
Solve CRM Triggers & Actions
Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
Try it → Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
Try it → Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
Try it → Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
Try it → Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
Try it → Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
Try it → Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
Try it → What can you automate with Solve CRM + Trengo?
Connect Solve CRM and Trengo to streamline your customer service workflows and eliminate manual data entry.
🎯
Automate core contact and ticket sync
Instantly create Trengo tickets whenever a new contact or company is created in Solve CRM, ensuring zero lag between sales and support.
📝
Capture every submitted field and detail
Map all available contact information and company attributes from Solve CRM directly into your Trengo support records without missing custom properties.
🔔
Alert the right agent instantly
Notify specific support agents or communication channels the moment a high-priority contact or company is registered in your CRM.
🔀
Route tickets based on submitted fields
Send customer inquiries to different teams or assign specific ticket labels depending on the company tier or contact attributes provided.
🔄
Keep records updated as things change
Synchronize status changes across both platforms so that closed tickets and updated contacts reflect immediately everywhere.
🔍
Prevent duplicate records and entries
Search existing contacts and companies before creating new ones, maintaining clean databases across both Solve CRM and Trengo.
🏷️
Manage ticket statuses and labels automatically
Apply tags, assign owners, and close or reopen tickets based on lifecycle events occurring in your Solve CRM environment.
💬
Extend workflows to messaging and chat tools
Trigger team alerts in Slack or dispatch follow-up emails in Gmail as soon as your core Solve CRM and Trengo workflow finishes execution.
And much more...
Who is Solve CRM + Trengo integration for?
Customer service teams, account managers, and operations specialists use this integration to keep client databases and communication channels perfectly synchronized.
Operations Managers
Customer Support Leads
Client Success Executives
Support Team Supervisors
Account Managers
Service Quality Auditors
📈
Operations Managers
You're reviewing customer communication metrics every week but your CRM records only update when someone manually exports contacts, so the ticket counts you're analyzing are always a few hours behind — with this integration, every new contact lands in your platform instantly and your data stays current.
⚡
Customer Support Leads
You need to act fast on inbound client queries, but you find out about urgent requests too late because your support inbox and CRM operate in silos — with this integration, every incoming message triggers instant ticket creation so your team responds without delay.
📋
Client Success Executives
You answer to key accounts who want to see real-time progress on their support requests, but tracking ticket statuses across disconnected tools causes frustrating delays — with this integration, every support update syncs automatically and your clients receive accurate status reports.
🔄
Support Team Supervisors
The volume of inbound tickets is too high for anyone to keep up with by hand, leading to missed follow-ups and incomplete client records — with this integration, every customer interaction is logged and routed without manual data entry.
🤝
Account Managers
You own the client relationship stage and depend on someone upstream to hand over company details, but manual handoffs cause communication gaps — with this integration, company creation in your CRM instantly sets up communication channels.
🗂️
Service Quality Auditors
You need a reliable history of all customer interactions and keep finding gaps in audit trails caused by manual record-keeping errors — with this integration, every contact and ticket syncs seamlessly to maintain complete records.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Solve CRM + Trengo
Build and manage your Solve CRM + Trengo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Solve CRM + Trengo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Solve CRM + Trengo Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Solve CRM to Trengo?
You can connect Solve CRM to Trengo in 1 click using Integrately. Choose from ready automation templates or ask Integrately AI to build your custom workflow, bringing together your CRM and communication platform instantly.
Can I sync Solve CRM contacts with Trengo tickets automatically?
Can I connect Solve CRM, Trengo, and Slack?
What is a good Zapier alternative for Solve CRM and Trengo?
How does Solve CRM handle new company and contact creation triggers?
How does Trengo manage ticket creation and updates in automations?
Can I automate Solve CRM and Trengo workflows without writing code?
Is the Solve CRM and Trengo integration free?
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