Solve CRM + Teamwork Desk Integration

Integrate Solve CRM to Teamwork Desk in one click, or tell Integrately AI how you want each contact handled. Create support tickets, add customers, log notes, and keep your support teams aligned automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Solve CRM
    Contact is created in Solve CRM
  • Solve CRM
    Company is created in Solve CRM
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
Arrow Right
2.
  • Solve CRM
    Create contact in Solve CRM
  • Solve CRM
    Create company in Solve CRM
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk

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Ready Workflows Ready Workflows for Solve CRM + Teamwork Desk Integration

Create support tickets for new contacts, sync customer details, add ticket notes, update threads, and notify support teams, all in just one click.

Most popular automationsmost-popular-automations
Teamwork Desk + Solve CRM Integration

Create Solve CRM contact from new Teamwork Desk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Solve CRM. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Solve CRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Solve CRM.

This makes it easy to keep track of your support tickets and contacts in one place.
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Connect more apps to your Solve CRM + Teamwork Desk flow

Send support alerts, log ticket metrics in spreadsheets, track customer deals, and schedule follow-ups across your entire stack. Pick a combination and activate it in one click.

Solve CRM
Teamwork Desk
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SlackSlack (8)
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Google SheetsGoogle Sheets (8)
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HubSpotHubSpot (8)
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CalendlyCalendly (8)
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StripeStripe (8)
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GmailGmail (8)
S
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Add every new Solve CRM contact to Teamwork Desk, and notify your support channel on Slack.
New Solve CRM contacts appear in Teamwork Desk as new customers instantly and your support channel hears about it in Slack, so nobody misses a handoff.
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When a ticket is created in Teamwork Desk, search the customer in Solve CRM, and post the alert in Slack.
Teamwork Desk tickets immediately trigger customer searches in Solve CRM and alert your team on Slack, keeping everyone informed.
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When a ticket is assigned in Teamwork Desk, update the customer in Solve CRM, and post the update in Slack.
Assigned Teamwork Desk tickets update Solve CRM customer profiles instantly and notify your team on Slack.
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When a customer sends a reply in Teamwork Desk, search the customer in Solve CRM, and alert your support channel on Slack.
Customer replies in Teamwork Desk trigger Solve CRM customer lookups and notify your team in Slack.
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If a new Teamwork Desk ticket is unassigned, create a company in Solve CRM and post a priority alert in Slack.
Unassigned Teamwork Desk tickets create Solve CRM company records and alert your management channel on Slack.
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When a ticket note is created in Teamwork Desk, search the contact in Solve CRM, and post the note in Slack.
Teamwork Desk ticket notes instantly trigger Solve CRM contact lookups and notify your team in Slack.
T
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Use Claude to summarise every new Teamwork Desk customer reply, create a ticket in Teamwork Desk, and post the brief in Slack.
Claude summarises incoming Teamwork Desk customer replies before creating follow-up tickets and notifying your team in Slack.
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When a contact is created in Solve CRM, create a ticket in Teamwork Desk, and send a direct message in Slack.
Solve CRM contacts trigger Teamwork Desk tickets and send direct alerts to assigned agents in Slack.

Supported triggers and actions for Solve CRM and Teamwork Desk

Mix and match to build the exact automation you need

Solve CRM
Solve CRM Triggers & Actions
Contact is created in Solve CRM
Triggers the automation when a new contact is created
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Company is created in Solve CRM
Triggers the automation when a new company is created
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Create contact in Solve CRM
Adds a new contact to the database
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Create company in Solve CRM
Generates a new company profile with given details
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Teamwork Desk
Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
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Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
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Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
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Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
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Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
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Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
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Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
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Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
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Update customer in Teamwork Desk
Updates a customer's information
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Add reply to a ticket in Teamwork Desk
Sends reply to a ticket
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Create ticket in Teamwork Desk
Generates a new ticket
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Create customer in Teamwork Desk
Adds a new customer to the database
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Search Ticket in Teamwork Desk
Searches for a ticket
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Search customer in Teamwork Desk
Locates and retrieves customer information
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Remove ticket in Teamwork Desk
Deletes a ticket
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What can you automate with Solve CRM + Teamwork Desk?

Streamline your customer service workflows by connecting contact management and support ticket handling into one unified process.

What you can automate?
Automate support ticket creation from new contacts
Instantly create a Teamwork Desk support ticket the moment a new contact is created in Solve CRM, eliminating manual handoffs between sales and support teams.
📋
Capture every submitted field and customer detail
Map all available contact fields and ticket attributes across Solve CRM and Teamwork Desk so no critical customer information is ever left behind.
🔔
Notify the right support agent instantly
Trigger instant team alerts and ticket assignments across your connected channels the second a new support query or customer reply arrives.
🔀
Route records based on submitted criteria
Evaluate ticket priorities and contact tiers to route records to specific agents and queues automatically based on form submissions.
🔄
Keep destination records fully updated
Automatically synchronise thread updates, status changes, and customer profile edits across Solve CRM and Teamwork Desk in real time.
🛡️
Prevent duplicates with smart search and update
Search existing customer and company records before creating entries, ensuring clean databases without duplicate customer accounts.
📌
Handle later status changes and replies
Manage ticket reassignments, customer replies, and unassigned status alerts smoothly without manual intervention.
🔌
Extend your workflow with Slack alerts
Connect your core Solve CRM and Teamwork Desk automation with Slack to broadcast instant ticket notifications to your support team.
And much more...

Who is Solve CRM + Teamwork Desk integration for?

Support managers, customer service agents, and operations leads connecting Solve CRM and Teamwork Desk to eliminate manual handoffs and keep customer workflows synchronized.

Support Operations Managers
Support Operations Managers
Customer Support Leads
Customer Support Leads
Client Success Directors
Client Success Directors
Helpdesk Agents
Helpdesk Agents
Implementation Specialists
Implementation Specialists
Quality Assurance Specialists
Quality Assurance Specialists
📊
Support Operations Managers
You're reviewing customer interactions in Solve CRM but your performance reports only update when someone manually exports ticket data, so the metrics you're optimising against are always outdated — automating both apps means every new ticket lands in your tracking workflow instantly and your dashboards stay current.
Customer Support Leads
You're tracking urgent inquiries in Solve CRM but agents find out about escalated customer replies too late because updates require manual notification, so response times lag — connecting these apps means critical tickets trigger immediate alerts and your team responds without delay.
📋
Client Success Directors
You're managing client accounts in Solve CRM but stakeholders want visibility into active support requests without waiting for status summaries, so communication stalls — with this integration, every support resolution syncs instantly and client reviews show real-time progress.
🎧
Helpdesk Agents
You're handling daily customer queries in Teamwork Desk while logging company accounts in Solve CRM, but high ticket volumes make manual data entry impossible to sustain, so records get missed — automating both apps means contact details sync automatically and your queue stays clean.
🔄
Implementation Specialists
You're onboarding new accounts from Solve CRM into your support queue, but waiting on manual handoffs creates bottlenecks where tickets sit unassigned, so onboarding is delayed — this integration means every new company record instantly provisions a support ticket and work begins on time.
🔍
Quality Assurance Specialists
You're auditing customer communication histories across Solve CRM and Teamwork Desk, but manual logging leaves gaps in contact timelines and tracking logs, so audits are incomplete — automating both apps means every customer interaction and thread update is logged precisely.
Our team

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Why choose Integrately to automate Solve CRM + Teamwork Desk

Build and manage your Solve CRM + Teamwork Desk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Solve CRM + Teamwork Desk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Solve CRM to Teamwork Desk?
Frequently Asked Questions
You can connect Solve CRM to Teamwork Desk in one click using pre-built templates or by using Integrately AI to set up custom workflows with apps like Slack and Google Sheets.
Can I automatically create support tickets from new Solve CRM contacts?
Frequently Asked Questions
Can I connect Solve CRM, Teamwork Desk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Solve CRM and Teamwork Desk?
Frequently Asked Questions
How are company records handled between Solve CRM and Teamwork Desk?
Frequently Asked Questions
Can I sync customer updates across Solve CRM and Teamwork Desk?
Frequently Asked Questions
Do I need coding skills to automate Solve CRM and Teamwork Desk?
Frequently Asked Questions
Is the Solve CRM and Teamwork Desk integration free?
Frequently Asked Questions
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You Can Also Connect Solve CRM or Teamwork Desk With 1500+ Other Apps

Solve CRM
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Teamwork Desk
Popular Teamwork Desk Integrations
Sync Teamwork Desk with project management, team chat, and reporting tools to keep support operations running smoothly.