tawk.to + Smart Task Integration
Integrate Smart Task to tawk.to in one click, or tell Integrately AI how you want each ticket handled. Create a task from every new support ticket, search projects, assign team members, and sync progress automatically.
Free forever.Use premium features free for 14 days.1.
Transcript is created in tawk.to Instant- Chat has started in tawk.to Instant
- Chat has ended in tawk.to Instant
- Ticket is created in tawk.to Instant
Contact is created in Smart Task Instant
2.
- Create task in Smart Task
- Subscribe Webhook in Smart Task
- Search Tag in Smart Task
- Search Project in Smart Task
- Search User in Smart Task
Trusted by experts at...
Ready Workflows for tawk.to + Smart Task Integration
Turn support tickets into tasks, search project details, look up team members, and update collaboration boards, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Smart Task + tawk.to flow
Log support issues in your CRM, notify your team on messaging apps, and keep task sheets updated. Pick a combination and activate it in one click.
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Slack (5)
Slack (5) +
Google Sheets (4)
Google Sheets (4) +
Gmail (4)
Gmail (4) +
HubSpot (4)
HubSpot (4) +
Asana (4)
Asana (4) +
Zendesk (4)
Zendesk (4) T
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Create a Smart Task task for every new tawk.to ticket, and notify your support channel in Slack
New tawk.to tickets immediately generate a task in Smart Task while alerting your support team on Slack, eliminating manual handoffs.
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Log every ended tawk.to chat as a Smart Task task, and broadcast the summary in Slack
Ended tawk.to chats automatically create project tasks in Smart Task and notify your team in Slack.
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Search Smart Task users when a tawk.to transcript is created, and post the assignment in Slack
New tawk.to transcripts trigger user searches in Smart Task and announce assignments on Slack.
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When a tawk.to chat has started, search the Smart Task project and alert your team in Slack
Active tawk.to chats search Smart Task projects and notify agents instantly via Slack.
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Use Claude to evaluate tawk.to transcripts, create a Smart Task task, and notify your team in Slack
Claude analyses tawk.to transcripts to generate tasks in Smart Task and notify your team on Slack.
Supported triggers and actions for tawk.to and Smart Task
Mix and match to build the exact automation you need
tawk.to Triggers & Actions
Smart Task Triggers & Actions
Instant
Contact is created in Smart Task
Triggers the automation when a new contact is created
Try it → What can you automate with Smart Task + tawk.to?
Streamline your customer support and project tracking workflows with automated triggers and actions.
🎯
Convert tawk.to tickets into Smart Task tasks
Instantly create a task in Smart Task the moment a new ticket or chat is created in tawk.to, eliminating manual data entry.
📋
Capture every submitted chat detail
Map all available tawk.to conversation transcripts and ticket fields into separate Smart Task parameters for thorough tracking.
🔔
Notify the right team member immediately
Alert your support and project staff the second a high-priority customer conversation begins or concludes in tawk.to.
🔀
Route tasks based on submitted form fields
Apply conditional logic to direct tawk.to inquiries to specific Smart Task projects or assignees based on customer input.
🔄
Keep project records continuously updated
Reflect chat statuses and transcript updates in Smart Task automatically as customer interactions progress.
🔍
Search users and tags to prevent duplicates
Lookup existing Smart Task users and tags before creating new work items to keep your database clean.
⏱️
Handle completed chats and closed tickets
Trigger automated wrap-up tasks in Smart Task whenever a tawk.to chat session ends or a ticket is resolved.
🌐
Extend your workflow to messaging apps
Push tawk.to ticket data into Smart Task and broadcast instant updates to your team channels on Slack.
And much more...
Who is Smart Task + tawk.to integration for?
Customer support and project management teams streamline ticket handling, task creation, and team collaboration without manual data entry.
Operations managers
Customer support leads
Account managers
Support agents
Project coordinators
Quality assurance specialists
📈
Operations managers
You're tracking support metrics and project progress across separate dashboards, but manual log exports leave your reports hours out of date — with this integration, every ticket lands in your task board instantly and your metrics stay current.
⚡
Customer support leads
You need your team to act fast on inbound customer requests, but chats sitting in tawk.to fail to generate follow-up tasks until someone remembers to copy them over — with this integration, every conversation automatically spawns a tracked task.
🤝
Account managers
You answer to clients who expect immediate visibility into their support tickets, but manual status updates always lag behind actual progress — with this integration, every client interaction updates your project boards in real time.
📥
Support agents
The daily volume of live chat inquiries is too high for anyone to keep up by hand, leading to missed follow-up items and frustrated customers — with this integration, repetitive logging work is handled automatically.
📋
Project coordinators
You own the execution phase and depend on customer support to hand over tickets, but manual handoffs cause delays and missing details — with this integration, support data flows directly into your task lists without friction.
🗂️
Quality assurance specialists
You need a reliable history of customer conversations for auditing, but manual record-keeping always leaves gaps in your database — with this integration, every transcript and ticket is logged accurately.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate tawk.to + Smart Task
Build and manage your tawk.to + Smart Task automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect tawk.to + Smart Task with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect tawk.to + Smart Task Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Smart Task to tawk.to?
You can connect Smart Task to tawk.to in 1 click using ready templates or ask Integrately AI to build the integration for you. It takes just minutes to link your accounts along with Slack, Google Sheets, or Gmail.
Can I automatically create a Smart Task task when a tawk.to ticket is created?
Can I connect Smart Task, tawk.to, and Slack?
What is a good Zapier alternative for Smart Task and tawk.to?
How does Smart Task handle data during tawk.to integrations?
Can I trigger workflows when tawk.to chats end?
Do I need coding skills to automate Smart Task and tawk.to?
Is the Smart Task and tawk.to integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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